Dear Residents, Families and Friends:
COVID-19 (Coronavirus) is becoming more widespread in the U.S. and around the world. We have been working diligently to ensure our team is prepared. Our main focus has and continues to be control and compliance – control by building barriers against the spread and compliance with policies and protocols. We are acting with an abundance of caution, reinforcing our policies and procedures for contagious illnesses, and implementing recommendations from CDC, local and state guidelines.
For the continued safety and wellbeing of our residents and team members, we have taken appropriate steps to minimize public access to our communities. We have canceled events inviting the public, cancelled large group meetings, and are controlling access of all vendors and healthcare partners.
Effective as of today’s date, we will no longer permit families and friends to visit in person for a period of at least the next thirty days.
We encourage you to remain in contact with your loved ones via telephone and video calls. Our communities will make cell phones and other digital equipment available to residents who may not have cell phones. Team members will assist to schedule and help set up such calls, if needed.
Should an emergency situation arise requiring an in-person visit, our team will contact you immediately and coordinate your visit to ensure the wellbeing of our residents and team. Please do not hesitate to contact the executive director of the community if you have any questions or concerns. We regret the inconvenience this will cause. We will continue to provide you with periodic communication on new developments and welcome your questions.
Thank you for your understanding and support in helping us keep everyone healthy and safe during this time.
With gratitude,
Maria Oliva
Maria Oliva
Chief Operating Officer
