Volume 03| April 2020
COVID-19 Updates
Logo for the Colorado Department of Health Care Policy & Financing
Artistic rendition of the Coronavirus
Thank you for serving Health First Colorado (Colorado's Medicaid program) and Child Health Plan  Plus  (CHP+) members.
The Department of Health Care Policy & Financing knows providers, case managers, and county and eligibility partners have many questions about the novel coronavirus disease (COVID-19) and its impact on our programs. We are sharing updates on emergency policies, COVID-19 specific billing codes and other important information on our website at colorado.gov/hcpf/covid and through this and other newsletters.

Providers: Please sign up for general updates, including COVID-19 information, on the  Provider News webpage .

County and Eligibility Partners: Please sign up for County Connections and the HCPF Memo Series.

For comprehensive public health information about COVID-19 in Colorado, refer to the  Colorado Department of Public Health & Environment (CDPHE) website . This website includes information for the general public and special resources for health care providers  on patient evaluation, testing, personal protective equipment and many more topics. 

The information in this newsletter provides a weekly summary of COVID-19 guidance for Health First Colorado and CHP+ providers, Regional Accountable Entities, case managers, counties and other eligibility partners. Some audiences may receive audience specific guidance through other Department newsletters; this newsletter is a roundup of all of those communications in one place.
Information for Health First Colorado and CHP+ Providers and Case Managers
Completing Colorado Indigent Care Program (CICP) Applications During the COVID-19 Pandemic
  • The Department has put together a list of Frequently Asked Questions (FAQs) about CICP during the COVID-19 pandemic, which can be found on the on the Department's COVID-19 website covid19.colorado.gov as well as the CICP Provider Information website at www.colorado.gov/hcpf/cicp.

Long-Term Services and Supports (LTSS) COVID-19 Webinars


  • These include questions for case managers, home and community-based services (HCBS), nursing facilities, Intermediate Care Facility (ICF) and Program of All-Inclusive Care for the Elderly (PACE) Providers.

Guidance Memos
  •  Operational Memo OM 20-039- Updated HCBS Provider Retainer Payments and Case Management Action Required for Closures Related to COVID-19. Issued 4/10/20.

COVID-19 CPT, Diagnosis and HCPCS Coding Information

Information for County and Eligibility Partners
In addition to the Department COVID-19 website, updates will continue to be sent out via existing channels, such as the County Connections e-newsletter and the HCPF Memo Series. Please sign up for these newsletters through the Department website .

County and Eligibility Site Guidance

Information for Members
The Department is collecting Frequently Asked Questions from Health First Colorado and CHP+ members. Responses to the frequent questions will be posted to healthfirstcolorado.com/covid.