COVID-19 Updates June 22, 2020

June 22, 2020

COVID-19 Updates

Thank you for serving Health First Colorado (Colorado's Medicaid program) and Child Health Plan Plus (CHP+) members.

The Department of Health Care Policy & Financing (the Department) knows providers, case managers, and county and eligibility partners have many questions about the novel coronavirus disease (COVID-19) and its impact on our programs. We are sharing updates on emergency policies, COVID-19 specific billing codes and other important information on our website at colorado.gov/hcpf/covid and through this and other newsletters.

The information in this newsletter provides a weekly summary of COVID-19 guidance for Health First Colorado and CHP+ providers, Regional Accountable Entities, case managers, counties and other eligibility partners. Some audiences may receive audience specific guidance through other Department newsletters; this newsletter is a roundup of all of those communications in one place.

Providers: Please sign up for general updates, including COVID-19 information, on the Provider News webpage .

County and Eligibility Partners: Please sign up for County Connections and the HCPF Memo Series.

Statewide Resource : OnwardCO - One-stop resource for the people of Colorado impacted by job loss during the COVID-19 pandemic.

For comprehensive public health information about COVID-19 in Colorado, refer to the Colorado Department of Public Health & Environment (CDPHE) website . This website includes information for the general public and special resources for health care providers on patient evaluation, testing, personal protective equipment and many more topics.

We're Here for YOU, Colorado!

As many Coloradans struggle with job loss resulting from the novel coronavirus (COVID-19) pandemic, the Department is here to keep Coloradans covered with health insurance through Health First Colorado (Colorado's Medicaid Program) and Child Health Plan  Plus  (CHP+). It's critical that Coloradans know they can apply for health coverage at any time and it's easy to do. 

Please help us spread the word! 

We have created materials intended for distribution by our many partners to help us spread the word to Coloradans who need health care coverage, and to help us recruit more health care providers to help serve our more than 1.3 million current members and the more than 500,000 new members we expect to enroll by the end of this year.  For more information about our anticipated enrollment surge,  read our press release .

Messaging to share through your channels for Coloradans who need health insurance

Content for newsletters, email, social media posts, websites and more is available on our webpage, Colorado.gov/HCPF/HereForYou.

If you need content or a format type that isn't listed here, we are happy to customize materials for you. Just email [email protected].

Messaging to share through your channels for Health First Colorado and CHP+ provider recruitment

Content for newsletters and social media posts is available on our webpage, Colorado.gov/HCPF/HereForYou.

If you need content or a format type that isn't listed here, we are happy to customize materials for you. Just email [email protected].

Thank you for helping us ensure all Coloradans have access to health care coverage during this public health emergency and beyond!

Information for Health First Colorado and CHP+ Providers and Case Managers

Guidance Memos

Informational Memo IM 20-024 : HHS Announces Additional Provider Relief Funds and CARES Act Provider Relief Fund Payment Attestation Portal- Issued 6/10/2020.

Long-Term Services and Supports (LTSS) and Disability Community COVID-19 Webinars

·Disability Community
COVID-19 Disability Community Webinar Recording – 6/12/20.
COVID-19 Updates Disability Community Presentation - 6/12/20.

Home and Community-Based Services (HCBS) Providers and Case Management Agencies
COVID-19 FAQ and Technical Assistance for LTSS Providers & CMA Webinar Recording - 6/19/20.
COVID-19 FAQ and Technical Assistance Presentation - 6/19/20.
COVID-19 HCBS Providers and Case Management Agencies Webinar Recording - 6/12/20.
COVID-19 Updates for HCBS Providers & CMA Presentation - 6/12/20.

Skilled Nursing Facilities, Intermediate Care Facilities (ICF)
COVID-19 FAQ and Technical Assistance for LTSS Providers & CMA Webinar Recording - 6/19/20.
COVID-19 FAQ and Technical Assistance Presentation - 6/19/20.
Nursing Facilities, Intermediate Care Facilities Webinar Recording - 6/12/20.
COVID-19 Updates for Nursing Facilities, ICF Providers Presentation - 6/12/20.

Long-Term Services and Supports COVID-19 FAQs - Updated 6/12/20.

These include questions for case managers, home and community-based services (HCBS), nursing facilities, ICFs and Program of All-Inclusive Care for the Elderly (PACE) Providers.

Information for County and Eligibility Partners

In addition to the Department COVID-19 website, updates will continue to be sent out via existing channels, such as the County Connections e-newsletter and the HCPF Memo Series. Please sign up for these newsletters through the Department website .

Guidance For Operations During This State of Emergency

Know where resources are for members: To find providers, encourage members to go to HealthFirstColorado.com or to reach out to their Regional Accountable Entity (RAE) or CHP+ Managed Care Organization (which can also assist with finding a provider and care coordination). The HCPF Member Contact Center can assist with claims and billing issues (1-800-221-3943).