To the Fairfax County Community,
The issue was a cloud-based problem with our vendor that we use for the sign-up form. It is a global issue affecting everyone using that tool; not just Fairfax County. The vendor is aware of this and working to fix it.
In the meantime, we now have a fix that now allows residents to register for an appointment. The problem was only with the pre-registration questionnaire. The main vaccine appointment questionnaire is not impacted by the technical issues because it runs on a different system not affiliated with the vendor.
We have temporarily removed the pre-registration form and now ask residents to complete the questionnaire if you meet the criteria here. Once the pre-registration form issues are resolved from the vendor, we will adjust this page again.
Of our 1.2 million residents, 40% are eligible to be vaccinated as of today. While we want to encourage everyone who is eligible to register, our ability to vaccinate is entirely dependent on vaccine being sent to us from the state. Your patience will be critical both in registering and understanding that we have a very limited supply of vaccines coming from the state and we are constantly working to get more.