January 18, 2020
To the Fairfax County Community,

As you may be aware, we were experiencing technical difficulties with our COVID-19 vaccine registration site. I understand your frustrations and anger.

The issue was a cloud-based problem with our vendor that we use for the sign-up form. It is a global issue affecting everyone using that tool; not just Fairfax County. The vendor is aware of this and working to fix it.

In the meantime, we now have a fix that now allows residents to register for an appointment. The problem was only with the pre-registration questionnaire. The main vaccine appointment questionnaire is not impacted by the technical issues because it runs on a different system not affiliated with the vendor.
We have temporarily removed the pre-registration form and now ask residents to complete the questionnaire if you meet the criteria here. Once the pre-registration form issues are resolved from the vendor, we will adjust this page again.  

Of our 1.2 million residents, 40% are eligible to be vaccinated as of today. While we want to encourage everyone who is eligible to register, our ability to vaccinate is entirely dependent on vaccine being sent to us from the state. Your patience will be critical both in registering and understanding that we have a very limited supply of vaccines coming from the state and we are constantly working to get more.
Common Health Questions:

  • People with COVID-19 have a wide range of symptoms reported - ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure. You might experience:
  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • Continue to follow the health guidelines:
  • Wash your hands or use hand sanitizer if that isn't an option (especially when in public places)
  • Cough and sneeze into your sleeve
  • Don't touch your face
  • Social distance
  • What it means to social distance, self-isolate, and quarantine.
  • The CDC recommends wearing non-medical masks to slow the spread of COVID-19. It is now required in Virginia.
  • The New York Times (access to COVID-19 content is free) speaks with infectious disease experts, aerosol scientists, and microbiologists to find out if COVID-19 can land on your clothing, hair, shoes, and mail.


  • Fairfax County Health Department
  • Fairfax County's data dashboard is here and the Virginia Department of Health's is here.
  • Visit the County site on COVID-19, Health Department Website, and see their FAQs.
  • To view multilingual health materials visit the County's Language Portal.
  • Sign up for text message alerts: text FFXCOVID to 888777. Para inscribirse, textear FFXCOVIDESP a 888777.
  • Call the Health Department from 9am-7pm weekdays and 9:30am-5pm on weekends: 703-267-3511
  • Email: ffxcovid@fairfaxcounty.gov. This account will be staffed Monday through Friday, 8am-8pm.
  • Inova has a helpful FAQ.
Contact the Office

chairman@fairfaxcounty.gov | 703.324.2321 |