Telehealth services provide medical consultation via telephone/video technology for acute health issues such as cold/flu type symptoms, and minor eye, ear and respiratory infections. Not all health issues or symptoms can be provided through telehealth and you may need to see your doctor face to face.
With this pandemic, it has increased patients willingness to learn and utilize online tools, including telehealth. There has been a significant growth this digital engagement tool and virtual medical appointments. But there are lessons that come out of most experiences in life and their disruptions. To make sense of all this, the attached article in the button below talks about what COVID19 has taught us about patient experience and how these changes will probably be around long after the pandemic.