Late fees. Conduct issues. Suspensions. These are confidential matters between a member and CRPO. When the issue is confidential, we message you via your member account in order to maintain your privacy.
Public consultations, practice advisories, renewal notices—these are the issues that affect
members, so we use email to bring these matters to members’ attention.
Email is an effective form of communication, but it’s not the most secure. Because maintaining confidentiality is of paramount importance to CRPO, we use member user accounts to communicate with you when your privacy is at stake.