Screen Smart News
Dear Client, Colleague and Friend:

Welcome to the fall edition of CSI's Screen Smart News! As your trusted advisor in background investigations and security consulting, CSI keeps you informed of the latest industry news, insights and legislation. Read our latest newsletter and sign up to receive our news alerts. 

CSI Is Granted Continuing Accreditation by the NAPBS

Creative Services, Inc. is proud to announce that it has been granted continuing accreditation by the National Association of Professional Background Screeners (NAPBS). This was determined based on the successful completion of the Interim Surveillance Audit and a review of those findings by the Background Screening Credentialing Council.

The NAPBS offers an accreditation program for Consumer Reporting Agencies (CRAs) located in the United States of America. Governed by a strict and thorough set of professional standards, the Background Screening Agency Accreditation Program (BSAAP) has become a widely recognized seal of approval that brings national recognition to an employment background screening-affiliated organization for its commitment to excellence, accountability, high professional standards and continued institutional improvement. For more information about the accreditation process, please visit
Russia Update: Regulator Publishes Data Localization Clarifications
On August 3, 2015 the Russian Ministry of Communications, the agency that oversees the Russian data protection authority which will be enforcing Russia's Data Localization Law, published unofficial clarifications on its website that provide a view into how the Ministry believes organizations must comply with the law. While these clarifications are non-binding, they constitute the only written regulatory guidance that has been published to date about the law, which took effect on September 1 st and requires organizations that collect personal data from individuals located in Russia to store that data within Russian territory.  The Ministry's website also provides a mechanism to ask further questions online.
CSI Helps Milton CAT Hire Reliable and Trustworthy Workers
According to Stephen R. Frohbieter, Milton CAT's Director of Human Resources and Administration, "Background checks are an essential employment t ool, and CSI sets the standard in quality and accuracy. Thanks to our program with CSI, we have eliminated numerous potential HR issues that could have resulted from bad hires. Today, we would never consider hiring a new employee without a thorough background investigation -- and without CSI.

Read the full story here.


Uber Missed Criminal Records of Drivers, Prosecutors Assert

Originally Published August 19, 2015 
By The New York Times

 According to a report by The New York Times on August 19, 2015, background checks used by ride-sharing company Uber failed to uncover the criminal records of 25 drivers in San Francisco and Los Angeles. The charges were made in a 62-page amended complaint to a civil suit, originally filed in December, that claims Uber has continually misled consumers about the methods it uses to screen drivers. For more than a year, regulators in various cities have questioned whether Uber vets its drivers for criminal backgrounds as carefully as traditional taxi companies.
We regularly attend association events. Find out if we are going to be in your area:

September 16, 2015
MA Staffing Association's Annual Meeting
Monster Headquarters, 133 Boston Post Road, Weston, MA             

Judy Gootkind, CSI's VP of Finance and Administration, presented on Background Checks, EEOC Enforcement and the current regulatory environment in Washington and MA . Specific topics included:
  • The current state of the law regarding background checks: Ban the Box, EEOC enforcement and legally compliant criminal history investigations.
  • Recent court challenges to practices under the Fair Credit Reporting Act.
  • The current regulatory environment in Washington and what Massachusetts Staffing Agencies, can expect in the future.
  • The impact of the new Massachusetts medical marijuana law on applicant and employee drug testing.
Creative Services, Inc. (CSI) is a full-service pre-employment screening, background investigations and security consulting company. Established in 1976, CSI provides comprehensive corporate screenings, drug and alcohol screenings, nuclear utility screenings for access authorization and fitness for duty, and security consulting to regulated and non-regulated industries. By combining advanced technologies with superior investigative, interviewing and analytical skills, CSI identifies areas of vulnerability and establishes customized strategies that mitigate risk, improve workplace safety and achieve regulatory compliance. A founding member of the National Association of Professional Background Screeners (NAPBS), CSI is at the forefront of the background screening and security industry.