Each year, CSLN has the privilege of witnessing extraordinary collaboration among child support agencies, insurers, legal representatives, and enforcement professionals across the country. While every collection matters, some stand out not only for their dollar amount but also for the stories they represent: persistence, partnership, and the life-changing impact overdue support can have on children and families.

In this issue, we are highlighting a wide range of 2026 collection successes through our “Single, Double, and Triple-Digit Collections” spotlight. From modest but meaningful recoveries to substantial six-figure intercepts, these collections demonstrate an important truth: every successful intercept has value, regardless of size. Whether the collection is $500 or $500,000, each represents support reaching families to which it is owed.

What makes these collections especially impactful is the breadth of collaboration behind them. The featured recoveries involve a diverse range of insurance carriers and self-insured entities, each working alongside CSLN member states to help identify and secure funds for families. From personal injury settlements and workers’ compensation claims to life insurance proceeds, the CSLN process continues to uncover collection opportunities that might otherwise have gone unnoticed.

The collections highlighted in this issue also reinforce the value of persistence. Some cases involve years of enforcement efforts before a qualifying insurance claim or settlement emerges. Others represent first-time payments on cases where families had previously received little or no support. In many instances, a single insurance intercept can dramatically reduce arrears balances or even fully satisfy longstanding obligations.

One particularly meaningful example came from Nevada’s Clark County District Attorney Family Support Division, which recently shared a success story involving a January 2026 CSLN collection that represented the first payment ever received on the case. After the case opened in 2023, Nevada’s Specialized Enforcement Team issued a lien to State Farm Insurance Company, ultimately resulting in a successful personal injury settlement intercept. Nevada described the collection as “a meaningful, life-changing support” outcome for the family involved, a reminder that behind every collection statistic is a real child and a real family benefiting from these collaborative enforcement efforts.

These successes are also a testament to the dedication of the child support professionals working behind the scenes every day. State and local agency staff continue to leverage CSLN’s tools and services to pursue opportunities that strengthen enforcement efforts while maximizing efficiency. At the same time, insurers and claims professionals across the country continue to demonstrate an ongoing commitment to corporate responsibility and compliance by supporting the child support intercept process.

As CSLN continues to grow, so too does the consortium's collective impact. Today, CSLN proudly supports 32 participating state agencies and works alongside more than 2,200 insurance partners nationwide. Together, these partnerships have helped generate more than $2.4 billion in collections for children and families since CSLN’s inception.

Whether single-digit, double-digit, or triple-digit collections, every intercept highlighted in this issue represents something greater than a number. It represents stability, accountability, and support for families who depend on it.

CSLN congratulates all participating agencies, insurers, attorneys, and support staff involved in these impressive recoveries. Your continued collaboration truly makes a difference in the lives of children and families across the country.

Welcome back to Ask the Expert, a recurring feature in the CSLN newsletter where Sharon Santilli, Esq., answers questions from the child support community and shares insights drawn from decades of leadership and experience in the IV-D program. As a former Rhode Island IV-D Director, longtime CSLN Project Administrator, and current Executive Consultant with Stellarware, Sharon continues to provide a valuable perspective on the operational and legal aspects of child support enforcement.

Over the years, this series has explored everything from CSLN’s origins and optional services to legislative trends and insurer collaboration. In this edition, Sharon addresses several frequently asked questions about how CSLN works, what differentiates its services, and how participating agencies benefit from the consortium’s operational support model.

1. Question: How does CSLN work?

Sharon: Participating states submit delinquent child support cases to CSLN, where they are consolidated into a centralized database dedicated to past-due support. Each day, that database is securely cross-referenced against reported personal injury and workers’ compensation claims submitted by participating insurers through a national claims database. When a potential match is identified, CSLN conducts a detailed quality-assurance review to confirm that the claim is active, actionable, and associated with unpaid arrears. Once validated, the match is released to the appropriate state agency for enforcement action. States may choose to process the lien or income withholding order (IWO) internally or leverage CSLN’s support services for document generation, processing, and follow-up. Today, the majority of participating state agencies use CSLN to electronically issue liens and IWOs to insurers across the country, accurately expediting the delivery to the appropriate office. This flexible approach allows agencies to maximize collections while efficiently allocating staff resources.

2. Question: If states already receive insurance match data through federal data matching efforts, what additional benefits does CSLN provide?

Sharon: Both CSLN and federal matching efforts provide valuable insurance match information to states, but the services differ in scope and operational support. CSLN enhances the process by offering additional quality assurance designed to help states efficiently pursue actionable collections opportunities. For example, CSLN performs additional quality assurance reviews designed to help states focus on actionable matches. Another advantage of the consortium model is consistency. Insurance companies can work through one centralized process when responding to participating states, helping simplify compliance and communication efforts across jurisdictions. Ultimately, CSLN’s goal is to complement existing enforcement efforts by helping states maximize collections opportunities while reducing administrative burden where possible.

3. Question: What’s included in CSLN’s insurance matching and intercept service?



Sharon: CSLN’s insurance matching and intercept service includes a comprehensive quality assurance process designed to help confirm that all released matches are valid, active, and actionable. In addition to data matching, CSLN offers operational support services that can help augment state staff resources at no additional cost. For example, CSLN staff can electronically generate state-specific legal documents and notices, monitor claim activity and responses, and assist with follow-up activities throughout the intercept process. This support allows participating agencies to redirect staff time toward other child support priorities while CSLN helps manage many of the administrative tasks associated with insurance intercept enforcement. Once collections are received and processed through the State Disbursement Unit, the enforcement activity can be successfully concluded.

As the child support landscape continues to evolve, CSLN remains committed to helping agencies identify new collection opportunities while simplifying complex enforcement workflows. Through innovation, collaboration, and operational support, the consortium continues to provide states with flexible tools designed to strengthen collections and better serve children and families nationwide.

Do you have a question for Sharon? We’d love to hear from you! Email your questions to contact@childsupportliens.com, and your inquiry may be featured in a future edition of Ask the Expert. Stay tuned for more insights and practical guidance in upcoming CSLN newsletters.

The Child Support Lien Network is proud to celebrate an exciting new milestone for its Lump Sum Payment Module (LSPM): more than $10 million in child support collections secured for children and families.

This achievement represents far more than a number. It reflects the growing impact of an innovative collections tool designed to help state child support agencies identify and intercept lump sum payments before they are issued to noncustodial parents who owe past-due support. From bonuses and commissions to severance payments and other one-time compensation, lump sum payments can represent meaningful opportunities to collect support that may otherwise be missed.

CSLN’s LSPM gives employers a simple, secure way to determine whether an employee scheduled to receive a lump sum payout owes past-due child support. Employers may use an interactive lookup tool for individual records or upload files for batch processing. When a match is identified, the module can generate and deliver state-specific Income Withholding Orders (IWOs), liens, or other required documents in real time or by same-day processing.

The LSPM is currently used by Mississippi, Rhode Island, Tennessee, Virginia, and New Jersey, with Georgia preparing to launch soon. As participation continues to expand, so does the module’s ability to uncover new collection opportunities for state agencies and the families they serve.

Since its inception, LSPM has now generated more than $10 million in child support collections and processed over 33,000 IWOs and liens. These results include matches from both the federal lump sum file and additional in-state employers recruited through CSLN’s proactive outreach efforts. Notably, 2026 also marks the fifth anniversary of the launch of CSLN’s LSPM, underscoring just how rapidly the module has grown into a powerful and proven collections resource for participating states.



That outreach is one of the module’s strongest differentiators. While federal lump sum matching provides an important baseline, CSLN’s LSPM helps states go further by actively engaging employers that may not otherwise be captured through federal matching alone. This broader participation increases the number of potential matches, strengthens employer compliance, and expands the overall collection opportunity.

The Child Support Lien Network Helpdesk receives daily inquiries from our friends in the insurance and child support industries. We thought it might be helpful to share some of the most commonly asked questions and accompanying answers. 

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