INSIDE THIS ISSUE

A LEGACY OF COLLABORATION: STATES CELEBRATE TWO DECADES WITH CSLN │ IN CASE YOU MISSED IT: CSLN FEATURED IN NTCSA’S “CONNECTIONS” NEWSLETTER │ PROTECTING FAMILIES THROUGH POLICY: THE GROWING IMPACT OF LIFE INSURANCE LEGISLATION │ THE POWER OF PARTNERSHIP: CSLN’S TOP 5 COLLECTION SUCCESSES OF THE YEAR │ INSIDE THE 2025 CSLN MEMBER MEETING: HIGHLIGHTS AND INSIGHTS

A Legacy of Collaboration:

States Celebrate Two Decades with CSLN

Fourteen states. Twenty years. One shared mission: ensuring children receive the support they deserve.

Twenty years of collaboration, innovation, and impact — that’s a milestone worth celebrating. This year, the Child Support Lien Network (CSLN) proudly honors fourteen member states that have reached or surpassed two decades of partnership. These long-standing collaborations are more than statistics; they represent years of dedication, teamwork, and shared progress toward one common goal: improving the lives of children and families across the country.

Since CSLN’s launch in 1999, its success has been defined by its members — states that have believed in the power of collaboration and technology to transform child support enforcement. From Rhode Island, the founding and host state, to Pennsylvania, which marks its 20th year as a member, each of these states has played a vital role in shaping CSLN into the nation’s largest and most effective child support consortium.


Alongside the core insurance intercept program, many long-tenured members also leverage CSLN’s optional tools to broaden their reach and results. Several states use Financial Institution Data Matching (FIDM) — specifically Georgia, Rhode Island, Tennessee, and Missouri — to identify assets beyond traditional claims data. Real Property services are in place with Arizona, Rhode Island, Texas, and Illinois, enabling agencies to secure support through real estate–related remedies when appropriate. And Lump Sum Payment Module (LSPM) participation continues to grow, with Rhode Island, Tennessee, New Jersey, and Virginia using the module to streamline employer-reported bonuses, severance, and other lump-sum payments into actionable collections workflows. Together, these tools reflect how member states tailor CSLN’s platform to fit their statutes, operations, and goals.

While every state has a unique story to tell, they share one unifying thread — measurable success. Collectively, these 14 states have produced tens of thousands of verified insurance matches, generating substantial collections and meaningful outcomes for families. Rhode Island, CSLN’s pioneering member, continues to demonstrate innovation and leadership as the consortium’s host state. Meanwhile, other long-term members like Connecticut, Maine, Arkansas, California, Iowa, West Virginia, and Pennsylvania have set strong benchmarks of their own, with single intercepts reaching into the hundreds of thousands of dollars and multi-case recoveries supporting multiple custodial parents at once.


Behind every statistic lies real impact — parents receiving long-overdue support, children gaining financial stability, and families finding renewed hope. This ongoing success is made possible through the strong working relationships between CSLN, state agencies, and insurance industry partners. Their collaboration ensures that enforcement processes remain efficient, accurate, and, above all, effective in securing the funds children deserve.


As CSLN celebrates these milestones, it also looks to the future — continuing to strengthen partnerships, enhance service capabilities, and support member states as they pursue even greater outcomes for families.


To all the states celebrating this incredible achievement — Rhode Island, Connecticut, Maine, Arkansas, Tennessee, New Jersey, Texas, California, Illinois, Virginia, Iowa, Missouri, West Virginia, and Pennsylvania — congratulations on two decades (and counting) of collaboration, progress, and impact.


If your state would like to explore additional CSLN services or learn how to maximize your partnership, please contact Ann Murray, CSLN Project Director, at amurray@childsupportliens.com

In Case You Missed It: CSLN Featured in NTCSA’s “Connections” Newsletter


The National Tribal Child Support Association (NTCSA) recently highlighted the growing partnership between Kansas Child Support Services and the Child Support Lien Network in Volume 2 of its official newsletter, Connections: Tribal Child Support News, published in November 2025. With permission from NTCSA, we are pleased to share the article in its original form below. No edits or modifications have been made to the content. We encourage readers to explore NTCSA’s publication for additional insights and stories from across tribal and state child support programs.

Kansas Child Support Services Partners with the Child Support Lien Network


Ali Robertson


Kansas Child Support Services (CSS) has partnered with the Child Support Lien Network (CSLN) to make a substantial impact for families in Kansas. CSLN is a national web-based network that intercepts insurance settlements and places liens on the assets of parties who owe past-due child support. This collaboration has the potential to significantly improve child support collections and provide crucial financial support to more Kansas families than ever before.


In the first year of collections, the CSLN unit collected a total of $360,428.67, of which $347,052.46 was sent directly to custodial parties in Kansas. To date, 14 child support cases with past-due support have been paid in full as a direct result of CSLN collections.


The connection of Kansas CSS to the CSLN brings overdue support to families and offers parents who owe child support an opportunity to move forward. Learn more about Kansas Child Support Services at childsupport.dcf.ks.gov.


Source: Connections: Tribal Child Support News, Volume 2 (November 2025). Published by the National Tribal Child Support Association (NTCSA). Reprinted with permission.


Access NTCSA Newsletter Archives:

Join the NTCSA Newsletter and explore previous issues


Direct link to Volume 2 of Connections:

https://supporttribalchildren.org/wp-content/uploads/2025/11/NTCSA-Newsletter-112025.pdf

Protecting Families Through Policy:

The Growing Impact of Life Insurance Legislation

One of the most exciting developments in child support enforcement over the past decade has been the move by several states to require insurance companies, not just property and casualty carriers but life insurers too, to check for past-due child support before paying out on certain claims. For families who have waited years for support, these laws can be game changers.

Within the CSLN consortium, six member states, including California, Colorado, Nevada, Rhode Island, Texas, and Washington, have now enacted legislation that explicitly brings life insurance (and, in many cases, annuities) into their child support intercept framework. Each state did it a little differently, but the outcome is the same: more opportunities to identify an otherwise undisclosed asset and direct it to children and families who are owed support.


CSLN has been proud to stand alongside these states as a supporting partner, supplying match statistics, explaining how insurers already interact with CSLN, and, in several cases, testifying or answering technical questions for legislators and regulators. Because CSLN already provides the secure, web-based lookup and data-matching infrastructure, it was a natural resource for states as they drafted their laws and for insurers as they worked out how to comply.


Here’s a quick look at the six trailblazers:


  • California (Cal. Ins. Code § 13550)


California requires insurers to identify or report payments made to the owner or beneficiary of a life insurance policy or annuity in the state. That explicit wording made it clear from day one that life products were in scope, and CSLN offered insurers multiple reporting options (secure lookup, batch, or automated data match) to help them meet the requirement.


  • Colorado (C.R.S. § 26-13-122.7)


Colorado extended its existing insurance reporting framework to explicitly include life insurance policies and annuity contracts payable to a beneficiary. The law even allows the insurer to withhold payment if a claimant will not provide identifying information needed to search for child support arrears, something CSLN’s secure lookup supports today.


  • Nevada (2019 SB 33)


Nevada amended its law to name life insurance claims alongside bodily injury and workers’ compensation. Because CSLN was already working with Nevada on P&C insurance reporting, extending to life insurance was a logical next step, and CSLN was able to provide the same quality-assured match process for these new claims.


  • Rhode Island (R.I. Gen. Laws § 27-57-1)


Rhode Island’s Child Support Intercept Act was updated to make clear that, before making a payment of $500 or more, including cash surrender, loans against the cash value, or other life-policy benefits, insurers must check with child support. CSLN is referenced explicitly as the mechanism for that review, and CSLN has been doing outreach to Rhode Island life insurers to make compliance as straightforward as possible.


  • Texas (Tex. Fam. Code § 231.015 / 1 TAC § 55.601)


Texas has long been a national leader in intercepts of life insurance policies. Its rule requires insurers to report “any claim seeking an economic benefit,” including payments to life policy owners and beneficiaries. CSLN helped Texas operationalize the law, and the results have been dramatic: everything from $75,000 matches to six-figure life insurance payouts that fully satisfied old arrears cases.


  • Washington (WAC 388-14A-4900)



Washington’s rule is refreshingly straightforward: insurers must report “a claim under a policy of life insurance, including an annuity” within 10 days of opening it. CSLN helped Washington develop outreach materials for insurers, so the industry understood both the “what” and the “how” of reporting.


What all six states recognized is that life insurance payouts are often the last, best opportunity to collect on long-standing arrears, especially when the noncustodial parent is the beneficiary of a life insurance claim, is no longer employed, or traditional enforcement tools have been exhausted. By adding a simple “check with child support first” step to the statute and using CSLN to power that check, they opened a new revenue stream for families without placing an undue burden on insurers.

Just as necessary, CSLN didn’t stop at legislation. The consortium has continued to do what it does best:


  • Educate insurers and third-party administrators on how to comply.
  • Verify matches so insurers only get actionable cases.
  • Help states generate and deliver lien or income withholding documents electronically.


And we have seen what is possible: Texas alone has reported many five- and six-figure life insurance intercepts through CSLN, and more recent collections, including a nearly $400,000 life insurance claim (as reported on in the Summer 2024 Wrap-Up CSLN Newsletter) on behalf of eight children, show the true potential of these laws when paired with a functioning data-matching process.


If your state is considering similar legislation or your life insurance company wants to confirm it reports efficiently, CSLN can share model language, sample outreach, and real performance data to support your efforts.

The Power of Partnership:

CSLN’s Top 5 Collection Successes of the Year

Each issue, CSLN proudly highlights the incredible partnerships that turn data matches into life-changing financial support for families. Behind every collection are dedicated child support professionals, diligent insurance partners, and the shared goal of helping children receive what they are owed. The top five collections of 2025 showcase the powerful results possible when collaboration meets commitment.

1. Pennsylvania — $137,816.35


Pennsylvania’s Bureau of Child Support Enforcement (BCSE) has long been recognized as a national leader in child support enforcement, and this year’s top collection reinforces that distinction. Working through the City of Philadelphia Law Department, this extraordinary intercept recovered more than $137,000 in past-due support. The success reflects the state’s highly coordinated network of local Domestic Relations Sections and the BCSE’s ongoing mission to make child support payments a reliable source of income for families.


2. California — $119,003.09


In California, the Department of Child Support Services (DCSS) continues to embody its vision that “All parents are engaged in supporting their children.” With support from Zurich American Insurance Company, a long-standing CSLN participant, the Golden State secured a life-changing $119,000 collection. Zurich’s 150-year history of resilience and commitment to community perfectly aligns with CSLN’s purpose: creating brighter futures for children through partnership and accountability.


3. Texas — $94,746.32


Known nationwide for its record-breaking child support program, the Texas Office of the Attorney General’s Child Support Division added another impressive milestone with this $94,000 intercept involving the Metropolitan Transit Authority. As the first state to require life insurance reporting, Texas has long demonstrated the impact of proactive legislation and collaboration with CSLN. Each successful match reaffirms the division’s mission: ensuring every Texas child receives the support they need and deserve.


4. Arizona — $81,000.00


The Arizona Division of Child Support Services (DCSS) continues to demonstrate how consistent enforcement and innovation can change lives. Partnering with Standard Insurance Company, a respected institution founded in 1906 on principles of integrity and community service, Arizona achieved a remarkable $81,000 life insurance intercept. This success underscores the strength of Arizona’s #HelpingFamilies mission and Standard’s century-long legacy of doing right by its customers and communities.


5. Washington — $80,057.83



Rounding out the top five is the Washington Division of Child Support (DCS), whose partnership with State Farm Life Insurance led to an impressive $80,000 collection. Washington’s DCS operates within the Department of Social and Health Services’ Economic Services Administration, which serves nearly one in four residents statewide. Combined with State Farm’s reputation for reliability and “good neighbor” service, this collaboration demonstrates how aligned missions can deliver real impact for families in need.


Partnerships That Change Lives


From self-insured entities to global insurers, these collections show that every successful intercept starts with a shared purpose. CSLN’s platform and its members, now representing 32 states and over 2,200 insurers nationwide, continue to transform policy into action, ensuring that overdue support reaches the families who depend on it most.

Inside the 2025 CSLN Member Meeting:

Highlights and Insights

On October 29, 2025, CSLN hosted its annual virtual meeting for member states, welcoming representatives from across the consortium to review program milestones, discuss service enhancements, and preview upcoming initiatives. The meeting reaffirmed CSLN’s continued growth, strong partnerships, and shared mission to strengthen collections for children and families nationwide.


Highlights:


Opening Remarks & Agreement Renewal


Rhode Island Child Support Director and CSLN Host State Administrator, Frank DiBiase, opened the meeting by emphasizing Rhode Island’s ongoing commitment to CSLN’s success. He announced the renewal of the master agreement between Rhode Island and Stellarware, effective January 1, 2026, ensuring uninterrupted CSLN services for years to come. Frank also clarified that participating states should continue to attach their individual state provisions as exhibits to the CSLN Interstate Agreement during renewals.


Program Growth & Impact


George French, CSLN Project Director, reported that CSLN now includes 32 state members, collaborates with 2,500+ insurance partners (for both casualty and life), and has collected over $2.4 billion since inception, marking another record-breaking year. He also noted that CSLN’s rigorous quality assurance process continues to filter out more than 60% of potential false matches, allowing states to focus their efforts on actionable cases and improving collaboration with insurers.


Expanding Services


Ann Murray, CSLN Project Director, highlighted the value of CSLN’s optional services, including Life Insurance Intercept, Real Property, FIDM, and the growing Lump Sum Payment Module (LSPM). These enhancements give states greater flexibility and more powerful enforcement tools, all while utilizing the same secure and efficient matching infrastructure.


LSPM Milestone



Erika French, Director of Operations, provided an update on LSPM, now live in multiple states and responsible for more than $8.9 million in collections to date. Designed for employers and payroll service providers, the module streamlines lump sum reporting, electronic document exchange, and income withholding order processing, making it easier for employers to comply and for states to collect.


The meeting concluded with a Q&A session and a reminder that CSLN will continue to refine its services to meet member needs while ensuring a seamless, collaborative experience for state and insurance partners alike.


If you would like a copy of the meeting recording or presentation slides, please contact Ann Murray, CSLN Project Director, at amurray@childsupportliens.com

Did You Know?

In FY 2023, the national child support program collected $29.6 billion, 97% of which was distributed directly to families.



FY 2023 Preliminary Data report and Tables. (2024, June 21). The Administration for Children and Families. https://acf.gov/css/policy-guidance/fy-2023-preliminary-data-report-and-tables

Do You Have a CSLN Success Story to Share?

Do you have a success story from CSLN to share? We all love to hear good news or an interesting fact or update! Let us include your story in an upcoming newsletter. Please send your article ideas to contact@childsupportliens.com.
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