The Benefits of Making Electronic Referrals to Tobacco Quitlines
Chances are you know that tobacco quitlines work. When someone making a quit attempt participates in telephone quitline services, they are getting evidence-based treatment, including counseling and (often) medication. There are quitlines in every state, and our Maine Tobacco HelpLine boasts impressive success rates for its participants.
There are several ways providers can refer their clients and patients to the HelpLine in Maine, including giving people the phone number, directing them to
(an online option), using fax referrals and using electronic referrals (e-referrals). E-referrals are embedded into a practice’s electronic medical record. Staff at the HelpLine welcome and can easily process all types of referrals.
But did you know that of all these referral methods there is one that’s ideal? Research shows that providers are more likely to make referrals to tobacco quitlines if they use the electronic referral method. This may
be due to the fact that the
electronic referral option is prompted and easily accessed through a
provider’s typical workflow.
A recent study found that e-referral rates were three to four times higher than for the faxed referral method, including especially high rates among underserved individuals.
Researchers concluded that using e-referral may help address the challenge of delivering tobacco treatment during busy provider visits.
To find out more, access the article
If you’d like to talk with someone at the Center for Tobacco Independence about incorporating e-referrals into your workflow, contact us at:
Fiore M, Adsit R, Zehner M
, et al.
An electronic health record–based interoperable eReferral system to enhance smoking Quitline treatment in primary care.
Journal of the American Medical Informatics Association
, 0(0), 2019, 1–9