Computer Troubleshooters
Cincinnati Northwest
Cincinnati, OH 45211

Computer Troubleshooters Newsletter - November 7, 2018


Crucial/Samsung SSD encryption easily bypassed!


The hard drive in a computer is what stores your data when the computer is turned off.  SSD (solid state drive) is the newer type of hard drive that has no moving parts, and is much faster and more robust than older spinning disk type hard drives.

Researches have recently found that the built in encryption in Samsung and Crucial SSD's (2 of the biggest manufacturers) is easily bypassed with default passwords... and Microsoft's BitLocker encryption is partly to blame.  Click below to read more about the issue:

If you rely on whole disk encryption to protect your data, you should try open source software such as VeraCrypt instead of BitLocker.

If you have any questions about encryption or SSD's, give us a call now at (513) 737-8500 or email

Microsoft Windows 10 Tips and Tricks


Microsoft Windows 10 is the latest operating system used on most home and business computers.  There are tons of things it can do... here are some tips and tricks for you!

- Take a screen snip: press the Windows logo key+Shift+S to open the snip bar, then drag the cursor over the area you want to capture.  It will be saved to your clipboard!

- Send a text from your computer: go to the Microsoft Store and download the Your Phone app... you can use it to send text messages right from your PC.

- Make it larger: to make the text on your screen larger, type Ease of access display settings in the search bar, then hit Enter.  Adjust the slider under Make text bigger... or choose an option from the dropdown under Make everything bigger.

If you have questions about Microsoft Windows, please give us a call today at (513) 737-8500 to learn more, or feel free to email  

And remember - don't shoot your computer - call Computer Troubleshooters!!

Computer Troubleshooters - (513) 737-8500 -

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