Reduce Downtime with Our Loaner and Parts Program

Your pipeline inspection equipment is made to traverse some of the worst conditions imaginable. Regardless of how well it is constructed, it is going to need to be repaired at times and you are going to be faced with downtime. Equipment downtime can delay your projects, increase costs, and cause frustration for operators and customers. Don’t let equipment downtime hold you back! At CUES, we carry over a million dollars worth of parts and loaner inventory, with more than 98% shipping the same day as requested. We have you covered when you need it most, keeping your operations efficient and dependable.

How Our Loaner Program Works

Our Loaner Program offers a straightforward and reliable solution to keep your operations running smoothly without interruptions. Here’s how it works:

1. Immediate Access to Loaner Units: When your equipment is under repair, we supply a top-quality loaner unit to ensure your projects stay on schedule.
2. Minimal Disruption: Our loaners are ready to go, fully serviced, and compatible with your current setup so you can switch seamlessly.
3. Reassurance: With a reliable backup, you don’t have to worry about losing time or compromising project deadlines.

Comprehensive Parts Support

In addition to loaner equipment, our Parts Department is available to guide you through the components needed to repair your pipeline inspection equipment. By stocking the largest inventory of OEM industry equipment, CUES strives to ship all orders on the same day or within 24 hours after receipt of the order.

Whether you need a camera or a cable, CUES will quickly process and ship your order in accordance with your requirements! Our experienced parts professionals can help you with parts identification, shipping methods, equipment operation questions, and connect you to the correct specialist for troubleshooting!

• Extensive Inventory: From cameras to cable reels, we stock a wide range of parts to address common repair needs.
• Fast Shipping: We know every minute counts, so we prioritize speedy delivery to get your equipment back online as soon as possible.
• Expert Guidance: Not sure which part you need? Our experienced technical parts team is ready to assist, ensuring you get the right solution the first time.

Benefits of Partnering with Us

• Reduced Downtime: With a loaner unit and quick access to parts, you’ll experience minimal interruptions.
• Increased Productivity: Stay focused on your projects instead of dealing with delays.
• Cost Savings: Avoid the high costs associated with prolonged downtime or emergency equipment rentals.

Stay Ahead with The Best Customer Service In the Industry

Don’t let equipment downtime hold you back. Our Loaner and Parts Program, supported by our dedicated Customer Service and Parts Departments, ensures your operations remain efficient and reliable.

Contact us today to learn how we can help you GO THE DISTANCE and reduce downtime for good.

GROUT SCHOOL 2025: Registration Is Now Open! 



Join us for the 2025 Municipal Sewer Grout School! Avanti Grout, CUES, and Logiball are partnering again on March 26th-27th, 2025, for their annual 2-Day Municipal Sewer Grout School in Tavares, Florida. Both “newbies” and veterans will actively participate in the breakout and classroom sessions. An emphasis will be placed on grouting, safety, operating the equipment, testing/ troubleshooting equipment, making sure the chemical grout mix has the right mixture, and how to determine how much grout is used per joint or lateral. No matter your level of experience, you should consider attending this grout school!

Learn about the CUES Easy Grout Panel, which is instrumental for training with a minimal learning curve, accurate recording/timing for air tests, packer pressure, and injecting the grout properly. To register, please click the link below for additional registration and agenda information.

BE READY FOR THE 2025 BUDGET SEASON:

Get Quotes Now On Our OZ4-HD Pipeline Inspection Camera



Don’t miss this key planning window to purchase our new OZ4-HD Pipeline Inspection Camera! For municipalities with 2025 budget releases, start gathering your requests and quotes to purchase our latest technology, the OZ4-HD Camera.

OZ4-HD delivers unparalleled clarity, durability, and efficiency—ensuring your department is ready to tackle the most challenging inspections.

Whether you need to:

• Replace outdated equipment
• Expand your capabilities
• Maximize your budget with reliable, long-lasting equipment

Contact us today and see how our OZ4-HD Camera can fit in your 2025 budget. Request a personalized quote or schedule a demo, so you’re ready when it’s time to submit your want list.

STEERABLE PIPE RANGER:

A Versatile Robotic Camera Transporter 



Check out our SPR II (Steerable Pipe Ranger II), a versatile robotic camera transporter designed to traverse silt, mud, and debris commonly found in storm and sanitary sewers. The SPR II is designed with single-point wheel removal to facilitate speedy configuration changes for various pipe diameters and conditions. Optional high-traction tires are available for extreme slippery conditions. 

The unit is designed to operate with all CUES inspection systems with up to 2000’ of multi-conductor cable to inspect 7” through 72” diameter pipe. The unique built-in two (2) speed transmission doubles the torque of the unit to produce maximum pulling power in large diameter pipe when the 10.5” diameter tires are installed. The Steerable Pipe Ranger includes full proportional steering enabling traversal of meandering pipe with 45° and 90° turns. Contact us today for additional information and a free demonstration.