It can often be challenging to determine the ROI of Care Coordination services. These
services are often associated with "soft ROI" or "VOI" calculations. Although we know the value of Care Coordination in relationship to compliance (ie; FTCA, PCMH), patient experience and engagement - assigning monetary value to such things can be difficult. Care Coordination provides essential outreach and communication with patients to promote safe and timely transitions of care, preventative care, and high-value interactions between patients and their care teams; but we know that data tells the story.
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