County of Orange Prepares for First Allocation of
COVID-19 Vaccine
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COVID-19 vaccination is one of the most important tools to end the COVID-19 pandemic. The state will distribute a safe and effective COVID-19 vaccine fairly to everyone who wants it in all 58 counties of California. The vaccine is likely to become more readily accessible to the general public in spring 2021.
To view the California Department of Public Health (CDPH) Community Vaccine Advisory Committee’s Phase 1a Guidelines for California Local Health Departments, please click here.
To view the latest vaccine information from the Orange County Health Care Agency (HCA), please click here.
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County Health Officer’s Orders and
Strong Recommendations
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On December 15 and 17, 2020, County Health Officer Dr. Clayton Chau issued revised Orders and Strong Recommendations in response to revised quarantine guidelines by the Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH); and a separate order directed at Residential Care Facilities for Elderly (RCFE) to address the current surge in COVID-19 community transmission in the County.
The December 17 order amends the November 20 quarantine order by reducing the quarantine period from 14 days to 10 days (with certain exceptions).
The RCFE order directs these facilities to cancel all communal dining and indoor communal activities within 24 hours of when a resident and/or employee of the RCFE is diagnosed with COVID-19. This order is in effect as long as Orange County's COVID-19 transmission rate is above 8 cases/100,000 persons.
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OC COVID-19 Community Impact Survey for Adults |
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The OC Health Care Agency is seeking to understand the impact that COVID-19 has had on the well-being of residents and any barriers faced when trying to access behavioral health care. There are two surveys, with each offering the chance to enter to win a $100 Amazon gift card.
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The first survey is for OC adults ages 18 and older. To complete the survey, click here.
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The second survey is for parents of children ages 4–17 years. To complete the survey, click here.
Each survey is anonymous and open now through midnight December 30, 2020. Surveys are available in English, Spanish, Vietnamese, Arabic, Farsi, Khmer, Korean and Mandarin.
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FTC Issues Consumer Tips for Avoiding
COVID-19 Vaccine Scams
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CDC Winter Holiday Guidelines |
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The safest way to celebrate winter holidays is at home with the people who live with you.
Travel and gatherings with family and friends who do not live with you can increase your chances of getting or spreading COVID-19 or the flu. For alternative winter holiday celebrations, click here.
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Many are facing different types of loss at this time. Loss of control, loss of income or a job, or loss of connection with family and friends. Loss of a loved one to COVID-19. Click the image to watch the video on dealing with grief.
To seek help and find resources, click here.
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"The Talk" Public Service Campaign |
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Mental health and mental illness are surrounded by stigma, which leads to great harm when debilitating symptoms are not treated. Through conversations, we can lower the stigma and increase the functioning of those who struggle and reduce the number of deaths caused by suicide.
In the United States, 1 in 5 teens live with a mental health condition and less than half are receiving the support that they need. Many youth report that they are scared, their concerns are often ignored, and parents tell them it will pass or that this is just part of being a teen. These reactions show that there is a gap in understanding the mental health challenges young people face.
Make the promise to have “The Talk”. Click here for tips on how to talk to teenagers.
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Below is the recent Provider Alert:
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Provider Alert: COVID-19 Vaccines FAQ (posted 12/18/20)
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CalOptima Regulatory Alerts |
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Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a roundup of federal/state rules, guidance and news related to COVID-19. It will be updated frequently.
Below are the recent COVID-19 Regulatory Highlights:
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CDPH All Facilities Letter – AFL 20-48.3 Transfers to Low Acuity Alternate Care Sited During COVID-19 (posted 12/17/20)
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CDPH HCF Conference Call Notification Weekly COVID-19 Update Call Notes (posted 12/16/20)
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DHCS Telehealth and Member Engagement QI Postcard (posted 12/14/20)
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CDPH SNF Conference Call Notification Weekly COVID-19 Update Call Notes (posted 12/14/20)
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DHCS Update Regarding Covid-19 Codes (posted 12/14/20)
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CMS and DHCS COVID-19 - Applicability of APL 20-004 to Medi-Cal Managed Plans (posted 12/10/20)
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CMS and DHCS COVID-19 - Applicability of APL 20-011 to Medi-Cal Managed Plans (posted 12/10/20)
Providers and other health care professionals with questions can contact CalOptima Provider Relations by phone at 714-246-8600 or email at providerservices@caloptima.org.
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How to Contact CalOptima During the COVID-19 Pandemic |
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CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.
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Medi-Cal toll-free: 1-888-587-8088
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OneCare Connect toll-free: 1-855-705-8823
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OneCare toll-free: 1-877-412-2734
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TTY 711
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PACE: 1-714-468-1100; toll-free: 1-855-785-2584
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PACE TTY: 1-714-468-1063
Our buildings are closed to members but we are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of COVID-19 transmission.
CalOptima
505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
Limited community partners are providing services on-site. CalOptima services are being provided remotely to ensure the safety of our members and employees.
15496 Magnolia Street, Suite 111
Westminster, CA 92610
For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org.
National information can be found on the Centers for Diseases Control and Prevention (CDC) website at www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com.
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