October 7, 2020
OC Health Care Agency Flu Shot Events
OC Health Care Agency offers residents access to free flu shots at various community events.

While walk-ups may be accepted at some events, residents are encouraged to make an appointment prior to attending a community flu shot event. This will allow for appropriate screening of COVID-19 and flu symptoms prior to registration. The registration site will be live five days before each event and will be available in multiple languages.

For a list of other flu clinic locations in Orange County, click here.

For more information about flu clinics, and to make an appointment, please visit ochealthinfo.com/getyourflushot
County Extends SafeDineOC Grant Deadline
for Local Restaurants

To support local restaurants in preventing the spread of COVID-19, restaurants can apply for a grant to cover masks, employee training, site reconfiguration, cleaning supplies and more. The SafeDineOC campaign is sponsored by the County of Orange and managed by the Orange County Business Council. The deadline was extended to October 16. Business owners can click here to apply for a grant up to $5,000.
State Announces Steps for Outdoor Playgrounds
to be Open and Safe 
The California Department of Public Health  issued updated guidance for outdoor playgrounds. Outdoor playgrounds in Orange County opened on September 28.
OCTA Begins Rollout of Front Boarding
To allow passengers to board from the front of the bus, OCTA has been upgrading buses with added safety measures, such as driver plexiglass shields to protect against COVID-19. Since this is a phased rollout, passengers are being asked to check before getting on to see if the bus is boarding from the front or the rear doors, and to have their bus fare ready before boarding.

Reusable face coverings are free to passengers on Routes 43, 543 and 66 and at the OCTA Store located at 600 S. Main Street in Orange, during the current modified business hours on weekdays from 10 a.m. to 2 p.m.

Click here for OCTA’s Safety Guidelines and Operations related to the COVID-19 pandemic.
Research Results on COVID-19 Impact
on OC Transportation 
OCTA worked with a market research firm to conduct a scientific survey from July 10–20 to understand the COVID-19 pandemic's impacts on public attitudes, working arrangements, and travel behaviors. The findings will assist OCTA in its mission to develop an integrated and balanced transportation system that supports the county’s diverse travel needs.

According to the survey, COVID-19 impacts have been dramatic:
  • Unemployment increased from 4% to 18% between February and June.
  • Working from home increased from 0.8 days per week to 2.6 days per week for the average employee.
  • Working exclusively from home increased from 12% to 47% of employees.
  • Reductions in transit, active transportation, rideshare, and driving are occurring for a mix of reasons – higher unemployment, remote work, and fewer opportunities for non-work trips.
  • Reductions in commute and non-work trips have resulted in large decreases in transit, active transportation and rideshare usage.
  • Once the pandemic is over, about half of employees prefer to maintain (or increase) the percentage of days they work remotely.

For the full employment and travel survey report, click here
CDC Offers General Considerations
for Fall and Winter Holidays 
As many people in the United States begin to plan for fall and winter holiday celebrations, the Centers for Disease Control and Prevention (CDC) offers considerations to help protect individuals, their families, friends, and communities from COVID-19. These considerations are meant to supplement — not replace — any state, local, territorial, or tribal health and safety laws, rules, and regulations with which holiday gatherings must comply.

When planning to host a holiday celebration, you should assess current COVID-19 levels in our community to determine whether to postpone, cancel, or limit the number of attendees. Click here for the CDC’s Events and Gatherings: Readiness and Planning Tool.
Orange County Virtual Job Fair
Upcoming Webinars in the Community
OneCare Connect  New Benefits for 2021
CalOptima Regulatory Alerts
Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a round-up of federal/state rules, guidance and news related to COVID-19. It will be updated frequently.
Below are the recent COVID-19 Regulatory Highlights:

  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 9/22/20 through 9/30/20)
  • CDPH HCF Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 9/22/20 and 9/30/20)
  • CMS Webinar- Promising Practices for Promoting Flu Vaccinations for Dually Eligible Beneficiaries During COVID-19 (posted 9/30/20)
  • CDPH SNF Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 9/22/20)
  • CDPH All Facilities Letter (AFL) 20-75: Coronavirus Disease 2019 (COVID-19) Outbreak Investigation and Reporting Thresholds (posted 9/22/20)

For Regulatory Highlights prior to September 22, 2020, please visit the Providers section of our website at https://www.caloptima.org/en/Features/COVID-19/ProviderCommunication/RegulatoryHighlights.aspx.

Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at providerservices@caloptima.org.
How to Contact CalOptima During the COVID-19 Pandemic
Below is the recent Provider Alert:

  • Prior Authorization Guidance Due to COVID-19 (posted 9/29/20)
For Provider updates prior to September 29, 2020, please visit the Providers section of our website at: www.caloptima.org/en/Features/COVID-19/ProviderCommunication.aspx
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY 711
  • PACE: 1-714-468-1100; toll-free: 1-855-785-2584
  • PACE TTY toll-free: 1-714-468-1063

Our buildings are closed to members but we are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission.

505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
Limited community partners are providing services on-site. CalOptima services are being provided remotely to ensure the safety of our members and employees.
15496 Magnolia Street, Suite 111
Westminster, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org.

National information can be found on the Centers for Diseases Control and Prevention (CDC) website at www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com.
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