August 5, 2020
COVID-19 Testing Super Site at the
Anaheim Convention Center
COVID-19 testing is now available through an appointment-based drive-thru site at the Anaheim Convention Center that can serve more than 1,000 people daily. Appointments are required. Testing is available to OC residents at no-cost for people who meet Public Health priorities for testing and cannot get a test through their medical provider or doctor. 

Help Promote Community Outreach Campaign:
Face, Hands and Feet 
The OC Health Care Agency (OC HCA) recently launched a new advertising and community outreach campaign to encourage OC residents to be vigilant to help slow the spread of COVID-19.

It features simple actions:
  • Wear a FACE covering
  • Wash HANDS often
  • Stay 6 FEET apart

To help spread the word, OC HCA is working with community groups such as Latino Health Access, the OC Asian and Pacific Islander Community Alliance, the African American/Black, Vietnamese and Filipino communities, faith-based and social service organizations, chambers of commerce, ethnic restaurants and businesses.

Until there is a vaccine, there are things we can all do to stay healthy and to keep our families, friends and co-workers well.

Please, do your part:
  • Stay home if you are sick
  • Wear a face cover in public
  • Stay at least 6 feet apart from others
  • Wash your hands often
  • Clean and disinfect surfaces
  • Cover coughs and sneezes
  • Avoid touching your face

For fliers, videos and more information in multiple languages including tips for what to do if you live in a large household and what to do if you test positive for COVID-19, go to

Please help protect yourself and others!
Waiting for COVID-19 Test Results?
State Issues COVID-19 Employer Playbook
for a Safe Reopening

An updated COVID-19 Employer Playbook For a Safe Reopening was published by the California Department of Public Health to provide guidance for employers to help them plan and prepare for reopening their business and to support a safe, clean environment for workers and customers. The guidance and links in each section give employers the tools they need to open safely and mitigate risks associated with COVID-19.

The revision on July 31 has several updates including requiring employers to contact the local health department where the COVID-19 positive worker resides when there is an outbreak in the workplace. It also defines what constitutes a workplace outbreak. The update also aligns the minimum criteria for return to work with CDC guidance. It also added a table for employers who are considering whether to temporarily suspend operations due to a COVID-19 infection.

Governor Newsom Announces Project Homekey
To address homelessness, Project Homekey is the next phase in the state’s response to protecting Californians experiencing homelessness who are at high risk for serious illness and are impacted by COVID- 19.

The goal of Project Homekey is to purchase hotels, motels, modular shelters and vacant multifamily apartment buildings for those experiencing homelessness so they can have interim and permanent housing placements. It will also address their continuing health and social service needs.

Governor Newsom released the Notice of Funding Availability for counties, cities and other public agencies to apply to access grants for these types of acquisitions. To apply, visit

The $600 million in grant funding will be administered by the California Department of Housing and Community Development (HCD). Funds must be expended AND project escrow must close by December 30, 2020.

It builds upon the strong collaboration between the state and local governments in April that led to Project Roomkey that leased hotel and motels rooms under county control to provide safe shelter to those experiencing homelessness. For details on the OC Health Care Agency’s implementation of Project Roomkey click here. OC HCA also a flier and video.
Go Online for Social Services Agency Services
Looking for medical, food or cash assistance? Save time and skip the line! You can apply, check your eligibility status, report changes and renew your benefits online at
OCTA Gives Out Free Face Coverings to Passengers
As of Monday, July 27, reusable face coverings will be available for free to passengers on Routes 43, Bravo! 543 and 66. Passengers can also get them at the OCTA Store located at 600 S. Main Street in Orange, during the current modified business hours on weekdays from 10 a.m. to 2 p.m.

To learn more about OCTA’s response and actions related to the COVID-19 pandemic click here for its Safety Guidelines and Operations.
Free Drive-Thru Food Distribution Sites
The Power of One Foundation (POOF) is offering free drive-thru food distributions on Saturday, Aug. 1, 2020, at MainPlace Mall in Santa Ana and at the OC Fair & Events Center in Costa Mesa.

  • MainPlace Mall is located at 2800 N. Main St. in Santa Ana. The drive-thru is from 8-10 a.m. The line begins at MainPlace Drive and Main Street beginning at 7 a.m.
  • OC Fair & Events Center is located at 88 Fair Drive in Costa Mesa. The drive-thru is from 8 a.m. to Noon. The line begins on Fairview Boulevard at Gate 3 beginning at 6 a.m.

Please stay in your car with the windows rolled up when receiving food. Make sure your vehicle trunk is empty so food can be placed in it. For more details on POOF food events, visit
Adopt or Donate: Clear the Shelters Aug. 1–31

Throughout August OC Animal Care will be featuring adoptable pets and accepting donations to support the shelter.

For more details about pet adoption and donations to support the shelter, visit
Drive-Thru Pet Food Pantry at OC Animal Care 
OC Animal Care continues to host a Family Fur-st Drive-Thru Pet Food Pantry on the second Saturday of every month while food is available and the need is present in the community.

Families in need of pet food will get a bag of food and information on other resources for their pet. Dog, cat and rabbit food are available while supplies last. Pet food donations will be accepted.

For more details about the pet food pantry, visit It is held in collaboration with the Animal Assistance League of Orange County, SoCal Animal Response Team and the Shamrock Rescue Foundation.
Stay Social with CalOptima
Find some great tips on how to live a healthy lifestyle, manage your mental health, navigate life during the time of COVID-19 and access community resources on CalOptima’s Facebook, Instagram, Twitter and LinkedIn sites.
Click on the links below and follow us.

CalOptima Regulatory Highlights
Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a round-up of federal/state rules, guidance and news related to COVID-19. It will be updated frequently, as we receive information from our regulatory agencies.
Below is the recent COVID-19 Regulatory Highlight:
  • CDPH Disease Notification – Updated Title 17, Section 2500 of the California Code of Regulators (posted 7/28/20)
  • CMS Updates Data on COVID-19 Impacts on Medicare Beneficiaries (posted 7/28/20)

For Regulatory highlights prior to July 28, 2020, please visit the Providers section of our website at:

Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY 711
  • PACE at 1-714-468-1100 or toll-free at 1-855-785-2584
  • PACE TTY users can call toll-free at 1-714-468-1063

We are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission. Our buildings are closed to visitors.

505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
15496 Magnolia Street, Suite 111
Westminster, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at

National information can be found on the Centers for Diseases Control and Prevention (CDC) website at and local information can be found at the Orange County Health Care Agency (OC HCA) website at
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