October 28, 2020
COVID-19 Child Care Relief Program
OC Health Care Agency Mask Message Contest
An independent project designed to engage Orange County students of all grades to help normalize mask wearing. Students can enter one or all three categories — Mask Art, Written Essay or Social Video. The deadline for submissions is 11:59 p.m., Thursday, November 19. Click here for more information.
Upcoming Webinar in the Community
Mindfully Managing Family Burnout
CalOptima Regulatory Alerts
Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a round-up of federal/state rules, guidance and news related to COVID-19. It will be updated frequently.
Below are the recent COVID-19 Regulatory Highlights:

  • CDPH HCF Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 10/21/20)
  • CDPH News Release: State Officials Announce Guidance and Updates to State's Blueprint for a Safe Economy (posted 10/20/20)
  • CDPH News Release: State Officials Announce Latest COVID-19 Facts (posted 10/19/20 through 10/20/20)
  • CDPH SNF Conference Call Notification – Weekly COVID-19 Update Call Notes (posted 10/19/20)

Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at providerservices@caloptima.org.
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY 711
  • PACE: 1-714-468-1100; toll-free: 1-855-785-2584
  • PACE TTY: 1-714-468-1063

Our buildings are closed to members but we are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission.

505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly (PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
Limited community partners are providing services on-site. CalOptima services are being provided remotely to ensure the safety of our members and employees.
15496 Magnolia Street, Suite 111
Westminster, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org.

National information can be found on the Centers for Diseases Control and Prevention (CDC) website at www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com.
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