June 17, 2020
County of Orange Approves Reopening
of Additional Industries and Issues New Amended
Orders and Strong Recommendations
On Thursday, June 11, the County of Orange approved the reopening of certain industries and issued new amended orders that went into effect Friday, June 12.

The amended orders and strong recommendations will supersede the previous health order and recommendations to help slow the spread of COVID-19. The amended order encourages residents to wear a mask when outside their home, but it is no longer required. Maintaining at least six feet of physical distance is strongly recommended.

The County of Orange also approved certain industries to reopen. Examples of businesses permitted to reopen include:

  • Movie theaters and family entertainment centers
  • Restaurants, wineries and bars
  • Zoos and museums
  • Gyms and fitness centers
  • Hotels (for tourism and individual travel)
  • Retail
  • Public and HOA swimming pools

All businesses, industries, and entities listed on the State of California’s website that reopen in Orange County as part of the various Stages of the State’s Resilience Roadmap shall post their corresponding industry-specific checklist at a location visible to the public at the public entrance of each property.

Click  here  to access the order, recommendations, and a list of frequently asked questions created by the Orange County Health Care Agency.
COVID-19 Case Counts and Testing Figures
The Orange County Health Care Agency (HCA) continues to release the daily COVID-19 case counts by cities in Orange County. Click  here  for the latest case counts, case counts per city, testing figures and more.  

Residents are encouraged to visit the website to stay updated with information and resources related to COVID-19.
IHSS Providers Can Receive Essential Protective Gear
The California Department of Social Services on June 1 issued an All County Letter (ACL) No. 20-61 that announced that Essential Protective Gear (EPG) — previously referred to as PPE — can now be distributed to any In-Home Supportive Services (IHSS) provider and recipient who requests it from the Orange County IHSS Public Authority at 714‑825‑3174.

Their website is http://bos.ocgov.com/publicauth/ . Please note that ACL 20-61 superseded the guidance provided in ACL 20-57, dated May 19.
People with Disabilities Can Get PPE
Through RCOC and CBOs
The California Department of Developmental Services (DDS) is working with the Regional Center of Orange County and community-based organization s serving people with disabilities, to distribute personal protective equipment (PPE) according to the DDS June 8 guidance letter. When requested, the PPE will be made available to individuals and families served by the RCOC, their support staff, service providers and community-based organizations serving individuals with developmental disabilities. DDS has secured surgical masks and hand sanitizer for CBOs to distribute directly to families to help prevent the spread of COVID-19.

For more information, call the Regional Center of Orange County at 714-796-5100.
Reservations Needed for PPE Drive-Thru for
People with Disabilities
The California State Council on Developmental Disabilities (SCDD) Orange County Office and the City of Lake Forest are hosting a personal protective equipment (PPE) drive-thru event for people with disabilities. It will be held this Friday, June 19, from 9–11:30 a.m. in the parking lot at the Lake Forest Sports Park located at 28000 Rancho Parkway in Lake Forest.

Reservations are required to attend the drive-thru event. Each family will receive one box of disposable face masks and one bottle of hand sanitizer. See fliers below for more details.
State Releases Guidance on Safe Reopening
of Public Schools
On June 8, the California Department of Education (CDE) released comprehensive guidance that will support public school leaders across the state as they work with their local health officers to plan for the safe reopening of campuses and classrooms this fall. The guidance includes checklists, essential questions for consideration, and examples of best practices for discussion at the local level.
CalOptima Regulatory Highlights
Due to the rapidly changing situation surrounding COVID-19, CalOptima is posting a round-up of federal/state rules, guidance and news related to COVID-19. It will be updated frequently, as we receive information from our regulatory agencies.

Below are recent COVID-19 Regulatory Highlights:

  • DHCS Hypertension QI Postcard and COVID-19 Supplemental Resources (Medi-Cal) (posted 6/12/20)
  • DHCS Revised All-Plan Letter (APL) 20-004: Emergency Guidance for MCPs in Response to COVID-19 (posted 6/10/20)
  • CMS COVID-19 Recommendations for Reopening of Healthcare Facilities (posted 6/9/20)
  • CMS COVID-19 - Supporting Individuals with Dementia and Caregivers Training Webinar (posted 6/8/20)
  • HHS COVID-19 - New Laboratory Data Reporting Requirements (posted 6/8/20)

For COVID-19 Regulatory Highlights prior to June 8, 2020, please visit the Providers section of our website.
CalOptima Provider Alerts
Below is the recent Provider Alert:

  • Provider Alert: Distribution of CARES Act Provider Relief Funds (posted 6/15/20)

For Provider updates prior to June 15, 2020, please visit the Providers section of our website at: www.caloptima.org/en/Features/COVID-19/ProviderCommunication.aspx
Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at providerservices@caloptima.org
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY users can call toll-free at 1-800-735-2929.
  • PACE at 1-714-468-1100 or toll-free at 1-855-785-2584
  • PACE TTY users can call toll-free at 1-714-468-1063.

We are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission. Our buildings are closed to visitors .

505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly ( PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
15496 Magnolia Street, Suite 111
Orange, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org .

 National information can be found on the Centers for Diseases Control and Prevention (CDC) website at  www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com .
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