June 24, 2020
Governor Newsom Issued Mandatory Face Covering 
Order and New Guidance on Usage
On Thursday, June 18, Governor Gavin Newsom announced that face coverings are required in public spaces or when physical distancing is not possible. The full updated guidance by the California Department of Health (CDPH) updates its existing guidance for the use of cloth face coverings by the general public when outside the home.
It exempts certain individuals from wearing a face covering, such as children under two years old, persons who are hearing impaired or an individual who is communicating with a person who is hearing impaired, people with medical conditions, and people seated at a restaurant at least six feet away from others not of the same household, etc.

It does not substitute for existing guidance about social distancing and handwashing.

Following Governor Newsom's order, the County of Orange revised the amended orders and strong recommendations  which had been issued June 11. The county revised the order and strong recommendations to align with the CDPH guidance that mandates the requirement of wearing masks.
Social Services Agency Begins Phased Reopenings
Starting June 22, several Social Services offices will begin to open to the public with limited functionality, Monday through Friday from 9 a.m. to 3 p.m.

  • Aliso Viejo Regional Center
  • Anaheim Regional Center
  • Cypress Regional Center
  • Garden Grove Regional Center
  • Santa Ana Regional Center

Click here for the full press release. 
Health Care Agency Launches “Could it be COVID” Campaign to Encourage Testing
People with COVID-19 symptoms such as cough, difficulty breathing, fever, chills and more, can receive free COVID-19 testing in Orange County . According to the most recent county statistics, 39% of people testing positive for the disease are Hispanic, 43% are multiple races or unknown,17% are white and 8% are Asian .

How does an OC resident schedule a test within the network?

  1. If a resident has COVID-19 symptoms — fever, cough, shortness of breath, among other possible symptoms as identified by the CDC — they should call their medical provider first.
  2. If the resident does not have a medical provider or their medical provider is unable to provide testing, they can call the nearest Testing Network found at ochealthinfo.com/covidtest or by calling the HCA’s Health Referral line at 800‑564‑8448.
  3. Residents MUST make an appointment for testing with one of the clinics listed on the website to assure that they are eligible and that the test is available at that site. The county, like jurisdictions nationwide, is still facing challenges in obtaining testing supplies and personal protection equipment.
  4. The resident will receive a medical assessment before being tested and will be tested if they have symptoms of the disease.
  5. There is no out-of-pocket cost. If they have insurance, it may be billed but they will not have any copay. If they do not have insurance, there is no charge.

To learn more and make an appointment, call 800‑564‑8448 or
visit  www.ochealthinfo.com/covidtest . Click here for a list of testing sites. 
Personal Care Services Reopen
The County of Orange approved personal care services to reopen on June 19. Personal care services include waxing, manicures, pedicures, massages and tattoos.

Click here for the industry guidance for reopening personal care services. C lick here for the county’s frequently asked questions for clarification about reopening various businesses .
County of Orange District 4 and 5 Small Business Relief
Businesses and non-profits located within Orange County’s Districts 4 and 5 that have been adversely impacted by the COVID-19 pandemic are encouraged to apply for a grant of up to $10,000 from the County of Orange. The deadline to apply for District 4 is Friday, June 26 at 11:59 p.m. For District 5, the deadline is Sunday, June 28 at 5 p.m.

Businesses applying for the Grant Program must meet certain eligibility criteria. All grants are subject to underwriting and approval. Please note that due to limited funds, not all applications submitted may receive funding.

Click here to learn about the application process and click here for frequently asked questions.
Public Libraries Continues Contactless Curbside Pick-Up
Contactless curbside pickup is available for current full-service library cardholders Tuesday through Friday from Noon to 6 p.m., and Saturday from 10 a.m. to 4 p.m.

For more information and a list of frequently asked questions click here .
Upcoming Webinars in the Community
O.C. Perinatal Mental Health Toolkit on
June 29 at 6 p.m.
How to Reopen Your Business Safely on
June 25 at 10:30 a.m.
CalOptima Provider Alerts
Below is the recent Provider Alert:

  • Orange County COVID-19 Testing Sites Available To CCN Providers (posted 6/22/20)

For Provider updates prior to June 22, 2020, please visit the Providers section of our website at: www.caloptima.org/en/Features/COVID-19/ProviderCommunication.aspx
Providers and other health care professionals with questions can contact the Provider Relations department by phone at 714-246-8600 or email at providerservices@caloptima.org
How to Contact CalOptima During the COVID-19 Pandemic
CalOptima Customer Service remains ready to respond to member needs. Members can call Customer Service from the safety of their home, 24 hours a day, 7 days a week. We have staff who speak their language.

  • Medi-Cal toll-free: 1-888-587-8088
  • OneCare Connect toll-free: 1-855-705-8823
  • OneCare toll-free: 1-877-412-2734
  • TTY users can call toll-free at 1-800-735-2929.
  • PACE at 1-714-468-1100 or toll-free at 1-855-785-2584
  • PACE TTY users can call toll-free at 1-714-468-1063.

We are continuing to serve our members through our Customer Service phone lines, as we adhere to guidelines to reduce the possibility of transmission. Our buildings are closed to visitors .

505 City Parkway West
Orange, CA 92868
Program of All-Inclusive Care for the Elderly ( PACE)
13300 Garden Grove Blvd.
Garden Grove, CA 92843
County Community Service Center
15496 Magnolia Street, Suite 111
Orange, CA 92610

For CalOptima specific updates on COVID-19, please visit our home page at www.caloptima.org .

 National information can be found on the Centers for Diseases Control and Prevention (CDC) website at  www.coronavirus.gov and local information can be found at the Orange County Health Care Agency (OC HCA) website at www.occovid19.ochealthinfo.com .
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