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Important Notice:
Claims Submitted Through Change HealthCare
CalOptima Health has been notified that claims submitted through Change HealthCare may not have been received by us. This is a temporary situation, in the meantime, we are asking providers for any of their urgent claims to bill through alternative channels to ensure CalOptima Health receives your claim data. We recommend that any claim submitted through Change Healthcare beginning with transmissions dates of February 19, 2024, be resubmitted using one of these alternatives.
Office Ally Submission (preferred method)
CalOptima Health has a contract with Office Ally to receive electronic data interchange (EDI) claims. There is no cost to the provider for services through our clearinghouse. To register and submit electronically, contact:
Office Ally
866-575-4120
www.officeally.com
Paper Claim Submission
Hard Copy Paper claims may be submitted directly to CalOptima Health at:
CalOptima Health
P.O. Box 11037
Orange, CA 92856
In addition, at this time, CalOptima Health is unable to provide claims status through our Provider Portal. As we work to restore this ability, we will provide an update once the information is available. Thank you for your attention and assistance in this process.
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