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February 2021 Edition 
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Information for parents and supporters of students in residence
With the winter term well underway, Residence Life and Services continues to offer a wide range of online academic supports and social programs to help students make meaningful connections and positive memories. To view the current and past residence educational and social events, please visit our online student event calendar.  

COVID-19 Green status for Kingston

On February 10, 2021, the KFL&A (Kingston Frontenac Lennox & Addington) region moved back to green status. In residence, this means:

  • Students must continue to wear a mask at all times while in residence when not in their assigned room.  

  • Students may host a maximum of two people from their household in their room.

  • Guests are not permitted (guests are anyone who does not live in your student’s household).  

  • Floor lounges reopened with limited capacity and physical distancing requirements.

  • Dining halls returned to eat-in seating with physical distancing measures maintained. Takeout and online ordering continues to be offered to students, and is encouraged to limit contact with others in the dining halls.  

  • Students can now purchase groceries and care packages delivered to their room through our new Campus Market service. Students and families can choose from healthy Qgift baskets, fresh local produce, homemade baked goods, pantry staples, and gift cards.   
  • Limited in-person programming will resume the week of March 2.
Reading Week Travel 
In advance of reading week, students received an email from the Provost thanking them for their diligence in following all public health measures and highlighting public health guidance. 
Students returning to residence from outside the KFL&A, Hastings and Prince Edward Counties, Leeds, Grenville, and Lanark region will need to self-isolate in their residence room for 14 days, leaving only for essential purposes such as going to the dining hall for food, exercise, and medical/pharmaceutical care.    

Asymptomatic testing is recommended for students who have travelled outside the region. Testing is available at the on-campus satellite COVID-19 Assessment Centre. Students can book an appointment by calling Student Wellness Services at 613-533-2506.  

We appreciate our students' patience and continued efforts in keeping our communities safe and healthy by adhering to all the requirements and recommendations in residence, limiting the spread of COVID-19. 
Fee Adjustments - Winter Term
Winter term fees have been adjusted for the first two weeks of the term (as outlined in our January 18th student email). With the stay-at-home order being lifted, remaining fee adjustments up to February 9th will be added to student’s SOLUS accounts the week of February 22nd. Pro-rated fee adjustments for winter-only students will also be added to SOLUS on the same schedule.  
If your student has not yet returned, adjustments to the remainder of their fees will be made accordingly, once your student’s residence return plans are finalized, and any applicable credits will be applied to their SOLUS account. 
To be eligible for a winter term fee adjustment, students who have yet to arrive or return for the winter term were required to fill out the Return to Residence Form and notify us of their anticipated arrival date by February 16. 2021  
If we did not hear from your student by February 16th, we assume that they do not plan on returning to residence. We will be in touch with them directly with further details regarding the withdrawal process. 
Please note that winter term residence fees were due on January 31, 2021. Any outstanding fees must be paid in full as soon as possible.   
Residence Withdrawal Information  
If your student is interested in withdrawing from residence, please review the dates below to understand how their outstanding balances will be adjusted.  

If your student notifies us at reshouse@queensu.ca
  • By February 20 – 50% of winter term fees refunded  
  • February 21 to March 3 – 25% of winter term fees refunded  
  • March 4 to move out – 0% of winter term fees refunded  

Please note, the above schedule for fee adjustment on withdrawal is only applied if we hear from your student to make withdrawal arrangements. 

Fee refunds will be processed within 5-10 business days of withdrawal confirmation.  

If you have further questions regarding your student's individual circumstances, please see the Frequently Asked Questions (FAQs) on the residence website or email reshouse@queensu.ca
Eating on Campus
To enhance safety guidelines and minimize student contact in foodservice locations, Queen's Hospitality Services has implemented a web-based food ordering tool, allowing students to order meals ahead of time from our dining halls. Students will have access to a new mobile ordering app in the coming weeks to order food from available retail locations and reserve same-day seating in the dining halls. More information will be available in the coming days. Please visit our mobile page for the latest updates. 
Retail locations, including The Lazy Scholar and Location 21, have remained open on campus to serve our students. The Starbucks in Mitchell Hall will reopen on February 22.  
Medical and Mental Health Services
Student Wellness Services (SWS) continues to offer medical and mental health supports. Students can book an appointment with a physician, nurse, or counsellor, including our residence counsellors. 

Additional supports include Therapy Assistance Online (TAO)Empower Me for 24/7 access to service, as well as the AMS Peer Support Centre
The Athletics and Recreation Centre has reopened!  

Students on campus can participate in winter team intramurals. Reservation is required for in-person activities. To learn more about the safe reopening of the campus athletic facility, please visit http://rec.gogaelsgo.com.

Remote programs continue to be offered to keep your student moving, including Yoga, Strength, Pilates, Dance and Cardio.  
Academic Supports

February means essay and project deadlines. Student Academic Success Services offers online resources, workshops and one-on-one learning and writing support to all students.  
Important 2020 Income Tax Information  
The Canada Revenue Agency (CRA) requires the university to include your student’s Social Insurance Number (SIN) on their T2202 Income Tax Certificate. If students have not inputted their SIN in SOLUS, this will delay the production of the T2202 and their ability to claim tuition, education, and textbook deductions on their income tax return.  

T4A Tax Forms (for Scholarships, Bursaries, Prizes, Awards) will be mailed to your student's mailing address as listed in SOLUS in late February. 
  • Make sure your student’s mailing address is up to date! Here's how. 
Planning Ahead
Residence Move-Out 
student on suitecase move-in
Students can access their Winter 2021 Exam Schedule in SOLUS, the university online student information centre. 

As you and your student start to think ahead to the end of the academic year, we remind you that students are required to vacate their room no later than 3 pm on the day following their last exam to maintain a quiet and respectful study environment for everyone. 
Summer jobs 

Summer jobs are an excellent way for students to gain real-world experience during their studies. Queen's Career Services offers a wealth of information and advice for summer 2021 job opportunities. 
Is your student thinking about living off-campus next year? 
If your student is looking for housemates, the Student Community Relations office is ready to help by hosting a meet and greet event via Zoom on February 22nd. Learn more.  
The Student Community Relations Off-Campus Living Advisor also offers housing talks and one-on-one information sessions that focus on supporting students transitioning to living off-campus. Students can also get confidential guidance on evaluating off-campus housing, avoiding fraud, tenant rights and responsibilities, and COVID-19-related housing information. 
Queen's University owns a variety of apartments and houses close to campus. Many students find our Community Housing’s Accommodations Listing Service (ALS) helpful when searching for available Kingston student rental units.  
Important Dates
  • February 28: T2202 Tax Certificates available in SOLUS. Learn more and see above for tax info.  
  • March 5: Last day to drop a winter term course without financial penalty. Drop Date Schedule.  
  • April 9: Winter term classes end. 
  • April 14-30: Final examination period. 
  • April 29: Residences close at 5 pm. 

Residence Life Office 613-533-6790, reslife@queensu.ca
Residence Admissions 613-533-2550, reshouse@queensu.ca
Student Affairs 613-533-6944, parents@queensu.ca
Hospitality Services (meal plans), 613-533-2953 dining@queensu.ca

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