COVID-19 EDITION
Auxiliary Services plays an essential role in the health and well-being of students at William & Mary. During this unprecedented time, our delivery has adjusted but our role remains the same - to support our students and campus. Please see information below regarding shifts in operations and rebates that will be applied to student accounts on or before Friday, April 10.
W&M DINING
Students will receive a partial rebate for meal swipes directly to their student account. Unused Dining Dollars will be refunded in their entirety.

How was the rebate calculated?    Rebate amounts for meal plans reflect adjustments for fixed costs to include debt services and facilities maintenance.
PARKING & TRANSPORTATION
Stud ents will receive a partial rebate of $54 for their 2019-2020 parking decal. Rebates will be applied directly to student acco unts and are based on the number of days that campus is closed to the public. Students will not need to surrender their decal to receive a rebate and valid parking decals may still be used once campus reopens, until August 31.

How was the rebate calculated?    Rebates are adjusted for fixed and direct costs associated with parking services, which include debt service payments, maintenance costs and personnel.
W&M BOOKSTORE


The W&M Bookstore on Duke of Gloucester St remains closed but is open 24/7 online at bookstore.wm.edu with free ground shipping on all orders.
TEXTBOOKS
Barnes & Noble is offering free etextbook access through VitalSource for the remainder of the Spring 2020 term. Learn more at

Do you have textbook rentals?
If you are not on campus and have rented textbooks, they can be returned for free by mail. Initiate your r ental return at bookstore.wm.edu by clicking the textbook rental returns tile. To print the shipping label, you will need your order number which can be found in the confirmation email from your online order or in any of your rental reminder emails. The UPS label can be printed on or before your Charge Date.

Free Rental Returns By Mail Step by Step Instructions:
  1. Go to 'Create Your Rental Return UPS Label' below.
  2. Fill out the rental return form. Please enter the address from which books will be shipped.
  3. Print Free UPS Shipping Label* and affix it to the box. 

*IMPORTANT: The label can only be created ONCE, so all books must be shipped back together, in one box.
W&M EXPRESS & TRIBE CARD
W&M Express balances roll from semester to semester. Students may request a refund if they leave W&M (i.e. graduation, transferring and withdrawing). For more information, visit   W&M Express.

The Tribe Card office remains closed to the public. If assistance is required with an ID card, please contact tribecard@wm.edu
WATA
Green line (Route 8) service has been suspended while campus is closed to the public but in an effort to support the Williamsburg community, WATA is offering free fare on fixed routes to all passengers. Riders must board and exit through rear doors only and all fixed routes end nightly at 8 pm. Trolley service is also suspended until further notice. For more information visit gowata.org
WILLIAM & MARY
William & Mary remains dedicated to supporting students, faculty and staff during this unprecedented time.

The latest updates, recent announcements and answers to commonly asked questions can be found at www.wm.edu/coronavirus
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