The MCE development team is always working with customers to improve features and functions of MCE. Most recently, customers requested an alternative function to "lab scans".
The “lab scan” feature of MCE was designed to designate a specimen’s final drop off at the lab for processing. However, for many MCE customers, lab visits were just another pick-up, or both a drop-off and pick-up visit which sometimes caused confusion for couriers.
After much discussion between MCE’s development team and customers, a new feature called “streamlining” was created to replace “lab scans”. With streamlining managers can now designate any location as a pick-up, drop-off, or both. If you are an active MCE customer interested in switching to streamlining, contact MCE customer support today!