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In the MSP world, we consider clients to be partners in business. We want a long-term relationship based on trust and loyalty. Most new businesses will take on any company as a client at the beginning to pay the bills, but over the years, it is becoming vital to the health of our business to be choosier when deciding which partnerships to keep – and which ones to let go. Likewise, when a company is vetting us as their IT company, they should also be looking for a right-fit relationship. Technology vendors should be more than just a business-to-vendor relationship. This is becoming increasingly truer as businesses rely on technology to grow and thrive. This can be true for all industries in the Business-to-Business world, not just in IT.
Here are the top 5 indicators I have found to spot when determining whether an IT partnership is perhaps not the right fit for a client, but also NOT a healthy partnership for our team. You can use the same as red flags when choosing the right IT company as a partnership for your business.
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