Team members,

In today’s update, we’re sharing more information about setting up UKG credentials to login, paycheck information, reminders for onboarding (including Form I-9), and resources available now and after integration. 

UKG Pro Employee Login
Starting Aug. 29 (if you try to log on prior to, you may receive error), you will need to set up your UKG credentials by creating a user ID and temporary password. Instructions are located on the job aid posted to your transition website (enter CareMount2022 as the case-sensitive password). 

Updating W-4 Tax Withholding Forms and Direct Deposit
As part of UKG onboarding activities in July, you were given the opportunity to complete your direct deposit and payroll. Starting Aug. 29, you will be able to review or update the forms directly in UKG in the Pay section of the Myself tab, which contains information related to your pay. For detailed instructions, please refer to the job aid located on your transition website.

If you require assistance with completing the W-4 tax withholding form, you should consult your tax advisor or use the following government resources for answers to tax questions:


Paycheck information
As mentioned in the June 30 transition update, your September paychecks will be administered and processed by both ProHEALTH NY and CareMount based on the details below.

ProHEALTH pay dates:
  • Sept. 2 will cover time worked from Aug. 14–27, regularly scheduled deductions will apply
  • Sept. 9 will cover time worked from Aug. 28–31, regularly scheduled deductions will apply except medical, dental and vision deductions or 401k loan payment

CareMount pay dates:
  • Sept. 9 will cover time worked from Sept. 1–4, regularly scheduled deductions will apply except medical deductions which will be re-amortized in up to two (2) future paychecks
  • Sept. 23 will cover time worked from Sept. 5–18, regularly scheduled deductions will apply in addition to any re-amortization of the first medical deduction from the Sept. 9 paycheck

Reminders
Use Your Onboarding Checklist
Continue to reference your onboarding checklist, posted on your transition website, to stay on top of your onboarding activities. The transition website is a temporary resource and will be deactivated at the end of September. Be sure to download any resources you'd like to keep before then.

Prioritize Completing Form I-9
Please prioritize completing your Form I-9 by referencing steps included in the July 7 transition update.
For employees transitioning to CareMount on Sept. 1, the Form I-9 was completed electronically through UKG onboarding. The final step is to provide your manager with a copy of your official documents; it is your manager’s responsibility to send the documents to the CareMount HR team.

Complete this as soon as possible — by law, both sections of your Form I-9 must be successfully submitted by 4 p.m. ET on Sept. 6 otherwise, you will not be able to continue employment with CareMount.
 
For more information about Form I-9, refer to the I-9 resources on your transition website.

Review FAQs
We've added more questions and answers to the master FAQ document on the transition website, including a new item on 401k. We recommend that you continue to review the FAQs on your transition website

Additional Resources
We’ve added a list of CareMount resources for HR and payroll questions that is available now on the transition websiteAfter Sept. 1, additional resources and links directing you to UKG will be available on the ProHEALTH NY intranet.

As a reminder, if you'd like to review any of the previously distributed messages, please reference the Message Archive on your transition website (enter CareMount2022 as the case-sensitive password).

If you plan to be out of the office at the time you have an onboarding activity (e.g., PTO or a leave of absence), please contact Meaghan Slater immediately.

Thank you,
Deb Bierman
VP of People, Optum Health     
For transition information, visit welcome.optum.com/prohealthny-caremount and enter CareMount2022 as the case-sensitive password.

This website is only for physicians, APCs and licensed clinical professionals transitioning to CareMount on Sept. 1. It is not relevant or intended for chiropractors transitioning to American Health Network or non-licensed staff transitioning to Optum on Sept. 25.