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Mental Health Support Should Come Before and After Crisis
When a child experiences a mental health crisis, families often turn to emergency services. In the most difficult situations, some parents may feel forced to relinquish custody of their child. North Carolina has also experienced an increase in the number of children who have extended stays in emergency departments due to the lack of placement options. Families need consistent, community-based support, not just short-term fixes.
The MORES pilot program—Mobile Outreach, Response, Engagement and Stabilization—is a team-based mobile crisis response to support children and young people ages 3-21 with escalating emotional or mental health needs. Instead of stopping at immediate stabilization, MORES provides up to eight weeks of follow-up support to keep children safe at home and connected to care in their communities.
“Many families don’t trust mental health professionals or systems in general. That’s why MORES brings together clinicians, qualified mental health professionals and family support partners, which allows for a diverse approach and helps build trust.” – Gayle Rose, Program Manager, N.C. Enhanced Mobile Crisis Program Center for Youth, Family & Community Partnerships, UNC Greensboro
The program launched in eight North Carolina counties in 2023 and expanded to 20 counties last fiscal year, with all sites supported by The Duke Endowment. By staying true to its ethos of meeting families where they are physically, mentally and emotionally, MORES has enrolled more than 900 youth. Survey data demonstrates 90 percent of responding caregivers received the help they needed and 89 percent of MORES adolescents reported they were better able to handle daily life compared to 78 percent of youth who didn’t participate in MORES.
“MORES is family- and youth-centered, aiming to keep children safe in their community instead of sending them away to receive care elsewhere.” – Jessica Kornegay, Crisis Services Team Project Manager, N.C. Division of Mental Health, Developmental Disabilities and Substance Use Services
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