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Edward Windsor, vice president of sales, said that there are several factors that contribute to the success of Carrubba's sales team. "Building long-lasting relationships and friendships is the name of the game, and each sales person has the unique ability to develop these relationships with our clients," said Windsor. "These relationships build trust with our customers and motivate them to choose Carrubba as their first choice whenever they need fragrances or extracts." The department is made up of a blend of unique, competitive personalities that help to motivate and support one another. They believe that it's their success as a team that's most important. Each sales member also has a vast knowledge and passion for our products, so they're able to direct our clients needs to the appropriate Carrubba product. Executive vice president, Jim Windsor, said that he would like to thank the Carrubba sales team for a job well done and the record sales show that their dedication and professionalism were on full display. "We also want to thank the many people behind the scenes that work tirelessly to make their jobs easier," he said. "They truly make the sales team go and, without their efforts, it would not be possible." We would also like to thank executive consultant, Ed Matson, for continuing to be a mentor to the sales team and everyone else at Carrubba Inc.
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Leah Kuhnen (sample coordinator), Deborah Weh (director of internal sales), Belinda Pacowta (laboratory office manager), and Alison Fitzgerald (laboratory affairs manager) are the hard-working women that form our sales support and customer service team. While a customer's main point of contact is their sales representative, this team is the other crucial line of communication for our clients. The group is essential to the sales team, and plays a significant role in customer service and satisfaction. They work diligently to make sure that all of our sample requests and purchase orders are