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nhsManagers.net

8th August 2025


News and comment from

Roy Lilley



Casualties...

_____________

I’ve been watching the headlines in local papers. It’s grim reading;


  • East London FT recently had 800 employees apply for redundancy
  • Up to 800 jobs are to go from Portsmouth and the Isle of Wight
  • Norfolk and Norwich was inundated with 700 applications for redundancy 
  • Southampton are axing 780 positions…


If we take this as a back-of-a-fag packet indicator, we could say most Trusts (150ish) could shed ~750 people per Trust, to help balance their books.


The average exit package for NHS management/administrative staff in 2024 was about £48,840 per person…


... do the maths…


… I make the bill for the Treasury to be a tad under £5.5bn.


Add to that a 50% reduction in roles at NHSE, that would mean 7,500 posts and 12,500 in ICBs… that’s another 20,000 …


... do the maths…


… I make the total bill for the Treasury to be a tad over £6.5bn


... and …


… the lunatics in Whitehall want most of this done by Christmas... and if I'm half wrong, it's still a shed load of money.


This is redundancy by spreadsheet. There is no workforce plan, nor risk register for the impact. Just a mad scramble to cut budgets by 50%… with no idea which half.


What a horrible state of affairs that people want to leave, in their droves…


... conditions in their workplace, their state of mind, hopes and confidence in the future… to say nothing of the resident doctors bailing out, and applications to become a nurse down by a third.


Political choices and chaotic management have brought us to an all-time low. The NHS is in free-fall…


… struggling with waiting lists, a Ten‑Year Plan, with no plan and a workforce cull. Aren’t we blessed with clever leadership? 


It’s the time-served who might make sense of redundancy. Dovetailing with their pension… say goodbye to talent, know-how and history. 


No one group will be watching the culling process closer than those who choose to stay. How this dirty-work is done will shape the morale and attitude of the workforce of the future.  


So, do it right and try not to make it worse.


Five things to do;


1.Provide real outplacement support, not just a leaflet.


Bring in proper career advisers. Help staff write CVs (many of whom will have been in the NHS for 20yrs or more and don’t have one) that sell their NHS experience in language employers understand.


2. Allow time off and mean it.

Paid leave for interviews, training courses and assessment days. No guilt trips, no last‑minute refusals.


3. Offer interview coaching.

Mock interviews with constructive feedback, tailored to roles inside and outside healthcare. Confidence comes from preparation.


4. Fund training and re‑skilling.

Work with colleges and online providers. A course in IT, project management, or leadership could make the difference between a dead end and a new start.


5. Communicate openly and personally.


Honest, one‑to‑one conversations about what’s happening, when and what the package looks like. People can suffer bad news… but silence kills them.


Five things not to do;


1. Don’t push people out the door with nothing.

A five‑minute HR meeting and a goodbye email is no way to treat loyal staff.


2. Don’t pretend it’s not happening.

Staff read the papers. Hiding the numbers only destroys trust and productivity will slide.


3. Don’t deny time to job‑hunt.

Making staff work flat-out until the last day is both cruel and self‑defeating.


4. Don’t throw away hard‑won knowledge.

Capture it. Handover notes, mentoring, exit interviews. Don’t lose skills and know‑how, on top of losing people.


5. Don’t forget the ones left behind.

Cuts hit survivors too. Reassure them, or you’ll have a second wave of resignations.


… it’s basic decency. 


NHSE should set minimum redundancy support standards.  Anything less is a race to the bottom and ‘two fingers’ to the workforce.


Be mindful of double jeopardy (everyone involved in redundancy should read this): The surreptitious consequences of redundancy.  


… when employers emphasise targets, i.e. 'we need x number of employees to exit the organisation by x date'; then the experience for employees is dehumanised…


… and that’s where the trouble starts.


When you cut staff, those who are left will cut corners and we know from Mid-Staffs the upshot is cuts to care.


This year the winter plan looks like fewer staff and more chaos.  


There is no cure for cuts, just casualties.


-oOo-


Afterthought;  

When half the workforce goes, the work stays.

The rest just do twice as much,

for the same money,

with a smile.

Apparently.

Our most listened to podcast...


FREE - PODCAST


Former BBC Health Editor, GMC chief Executive and Confed boss,

Niall Dickson

and

Roy Lilley

In a frank and revealing conversation with


Professor Tas Qureshi


In this episode of In the Loop

Niall and Roy step on to new ground in a fascinating discussion with

Professor Tas Qureshi.

A General and Gastro-intestinal Surgeon at Poole Hospital in Dorset.

Tas has made a number of trips to Gaza as a volunteer, giving up his free time to support his fellow surgeons there as they deal with the most horrifying of trauma injuries, as well as helping to train staff in the treatment of cancer.  

This is a personal story, not a political statement but by telling it Tas hopes to highlight the plight of all those who are suffering, including so many children.

In doing so he gives us a mental picture of what it is like to operate, medically and in every other way, in a war zone. 


You will have seen many terrible pictures of the suffering in Gaza, but this account, with words only, is in some ways more illuminating, more powerful. 


He reveals the impossible choices he and his colleagues face of which child to treat and which ones must be left to die, sometimes in agony, the so called safe houses which are not safe from bombs and bullets, and the resilience of humans in the face of impossible odds. 

Many UK doctors do incredibly valuable pro bono work, but Tas is one of a smaller band who are also prepared to risk their lives to relieve suffering.

And like Tas, they are not keen to promote themselves, but are keen to tell the story of what they have witnessed. 

For all the previous

In the Loop

podcasts with

Dr Penny Dash, chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson IFS

CLICK HERE


-oOo-

Coming Soon


Lord Darzi


... the background to his report and the data that supports it


Probably the most listened to

Podcast in the NHS!

FREE!

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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