have been busy with special activities and maintenance projects. A few of the items are noted below.
Roofing will start the roof replacement July 30th. Expected completion date is August 15th. During this time we will be open for business. We would like to thank our members for the support and patience during this prolonged process.
renewals will go out this month. We will be offering the cafe credit again this year. More details to follow.
a new Membership Directory for our tennis members. Please see Sarah's section and provide the information needed to update our records.
landscaping vendors effective July 1st. We are now working with LMP Landscaping to continue our improvements.
with Lighthouse to finalize plans on replacing the well in section one.
launched our own Welcome App last month. This app is providing an incredible advantage to not only our guests but moving
ahead of its competitors and continuing to keep relevant in an increasing virtual environment.
Not only does the app provide our guests with very important check-in information, directions to check-in location(s), wifi codes, but also area information with suggested things to do and places to visit or dine so the clients can help plan their holidays in advance to maximize their time relaxing while on holiday.
Once in residence, the app also provides an electronic communication channel to
and its team members for any housekeeping/maintenance requests, general information share, or just ask a question and enables
to continually keep the bar high on its customer service expectations.
While an app can never replace the direct human interaction of excellent guest service experience provided, it will enable a more efficient process so the clients will have information at their fingertips 24 hours a day.