United Way of Pennsylvania l February 11, 2025

Today, February 11, 2025, United Way of Pennsylvania and PA 211 are celebrating 211 Day, reminding Pennsylvanians that no one has to navigate challenges alone. It’s a day to honor the hard work and dedication of individuals in our statewide network of resource navigators who answer the call, text or chat when a neighbor takes the step to ask for help. And, together we announce that PA211.org has been revamped to make it easier than ever to find local resources with a guided search that quickly connects users to services tailored to their specific situations.

“Everyday and all across the state, our neighbors trust the team of experienced resource navigators at PA 211 to listen first, then help. Whether the need looks like difficulty affording household essentials, embracing a new family caretaker role, finding employment, or getting help with tax filing, PA 211 is here 24/7/365 to provide caring support and one on one attention to your need.,” said Emily Aubele, Vice President of PA 211.

In 2024, PA 211 helped almost 1.9 million Pennsylvanians. This included nearly 250,000 interactions with resource navigators via calls, texts and chats, and about 1.65 million searches using the PA 211 online database at pa211.org. The 250,000 interactions resulted in almost 705,000 referrals. Top needs in 2024 were: housing, utilities and food. The PA 211 data demonstrates variability in needs by Pennsylvania region. PA 211’s public dashboards are available at www.pa211.org/dashboards to support our goal of helping more people understand what is happening in our communities, with data updated every day.



To reach PA 211 by phone, dial 211 or text your zip code to 898-211. A guided search for community resources and chat is also available at www.pa211.org. To chat with a 211 Resource Navigator on the web site, start a search for resources, and select the option to chat.

"On 211 Day, we celebrate the incredible dedication of our resource navigators and community partners who make a difference every day. Your compassion, expertise, and commitment ensure that individuals and families across Pennsylvania can find the help they need when they need it most. Thank you for being the heart of PA 211 and for your unwavering support in building stronger, more connected communities."



– Emily Aubele, PA 211

PA 211 is the first, most essential resource for all Pennsylvanians needing help. We are highly trained, local experts who make finding help easy, 24/7 with compassion and understanding.

PA 211...

▪ provides free and confidential connections to health and community services within local, statewide, and national communities.

▪ has the ability to mobilize multiple sectors to give, volunteer, and advocate for systems and services

▪ oversees a database of over 12,000 agencies, 47,000 programs and 100,000 services that address SDOH needs for Pennsylvanians.

▪ is fully equipped with API technologies that enable us to share community resource data directly with healthcare providers and others.

▪ is available 24/7/365 by phone and web and available through text and chat during defined hours. Chat translation is available in 75 languages.

Advocate for PA 211 Funding

Each year, PA 211 experiences growing demand for services, yet funding has not kept pace. United Way of Pennsylvania and PA 211 need your help to advocate for increased state support. Contact your legislators today and let them know how vital PA 211 is to our communities. Use this form to urge the Pennsylvania legislature to provide the funding needed to keep PA 211 strong.

Free Virtual Financial Seminars

PA 211 has teamed up with Primerica to provide a complimentary financial seminar series designed to empower individuals with the knowledge and tools to take control of their financial future. The seminar series is open to anyone looking to improve their financial literacy.