ACHE Central Texas Chapter Newsletter - Q1 2016
In This Issue
2016 Calendar of Events

Improving the Health Status of Your Community
Friday, April 1st, 2016
12:00 - 3:00 PM; Social Event 3:30 PM
University of Texas Club
The University of Texas at Austin
2108 Robert Dedman Drive
Austin, Texas  78712
*Earn 1.5 hour ACHE credit

CTACHE Business Meeting & Networking Event
Wednesday, April 27th, 2016
4:30 - 7:30 PM
Verde's Parrilla & Tequilleria
2000 IH 35 Frontage Road
Round Rock, Texas  78681

Oklahoma Healthcare Executive Summit
Thursday, April 28th, 2016
8:00 - 5:00 PM
Sheraton Reed Conference Center
5750 Will Rogers Rd
Midwest City, Oklahoma  73110

Lecture & Reception Sponsored by Medtronic
"Outcomes are good until they are not - addressing healthcare complications"
Monday, May 16th, 2016
4:00 - 5:00 PM; Cocktail Reception 5:00 - 6:00 PM
Hotel Contessa
306 W. Market Street
San Antonio, TX  78205
*Earn 1 hour ACHE credit

Lecture & Reception Sponsored by Medtronic
"1+1+1=10:  Integrating Patient Data, Education and Clinical Decision Support to Drive Healthcare Value and Outcomes"
Wednesday, May 18th, 2016
4:00 - 5:00 PM; Cocktail Reception 5:00 - 6:00 PM
Hotel Contessa
306 W. Market Street
San Antonio, TX  78205
*Earn 1 hour ACHE credit


Session 1: May 16- 17, 2016

Session 2: May 18- 19, 2016

Two-Day Seminar Details

Time: 7:00 a.m.-1:30 p.m.
Credits: 12 ACHE Face-to-Face Education credits
Tuition: ACHE member $1,475/Nonmember $1,675

The tuition fee covers one seminar selected from either Session 1 or Session 2. If you would like to attend two seminars, you will be charged two tuition fees. Due to the timing, you may only register for one seminar from each session.

2016 Central Texas
Board of Directors

Michael Nowicki, EdD,

Amanda Frye, MHA

Eric Weaver, MHA, FACHE
President Elect

David Perez, MBA

Beth Booher, MHA, FACHE
Director of Membership

Maria Serafine, MHA
Director of Program Development

Richard Sanchez, MHA
Director of Communications
Jeff Blackwell, FACHE, MAJ, MS
Director of Local Program Council

Amanda Estrada, MHA, FACHE
Director of Networking & Social Events
Please extend a very warm welcome 
to our new members:  
Lee Ann Brown, Austin
Don C. Ellis, Austin
Kristin Hamlett, Austin
Brin Hjalmquist, Austin
Jennifer N. LoGalbo, Georgetown
Wesley Rogers, Salado
Ghassan F. Salman, MD, Austin
Sunita Varghees, MD, PhD, Temple

David C. Baker, Austin
William Cross, New Carrollton
Heidi Felix, Temple
David B. Humble, Belton
Teresa Kraus, Austin
Francisco Saavedra III, Cedar Park
Jesse Sutton, Austin
Elizabeth VanConia, Austin

Brian Carter, Austin
CPT Hollye B. Cottle, RN, Fort Hood
Christie Garbe, Austin
Michael K. Hamma, Cedar Park
Bella Kirchner, Austin
Tina Mendiola, Austin
Swas Pai, Austin
Janis Powers, Austin
Denise Watson, RN, Burnet

Re-certified  Fellows: 
Michael Nowicki, EdD, FACHE, New Braunfels
Artis C. Powell, FACHE, Austin

Christin L. Cross, FACHE, Austin

Curt M. Junkins, FACHE, Cedar Park
Anita Soares, Austin

Members who recently passed
the Board of Governors Exam:

Isiah Gordon III, Austin

National News

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ACHE Central Texas is now on networking media!  Please visit our sites and find relative articles, event postings, and Chapter photos.
Join the 500+ Members of the ACHE Central Texas Chapter

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Central Texas ACHE 
Job Bank

See our job bank
 for more information on current opportunities.

Download our NEW ACHE Central Texas Mobile App!  Just search "ACHE Central Texas Chapter" in your app store.

After receiving an innovation grant from ACHE National, your Central Texas Chapter went to work to develop a mobile app for our members.  Partnering with Ringful Health, we were able to develop an app that provides easy access to ACHE news, upcoming events & registration, and FACHE steps to advance.


Your Chapter leaders will be presenting the new app to National at the Annual Leadership Conference in Chicago on September 29, 2014.   We are hopeful this is just the beginning of mobile technology for ACHE, and we are proud to pioneer the way. 


We are the only Chapter in the organization to have this technology.  Take advantage of our FREE app and download it today! 

Central Texas ACHE wins the
2015 Award of Chapter Merit !

Message from Your ACHE Regent
Winter 2016
Michael Nowicki, EdD, FACHE, FHFMA

The THA Annual Meeting in Dallas on January 21 and 22, 2016 went very well for ACHE. ACHE had two face-to-face panels: a standing-room-only panel on Telemedicine in the Healthcare Delivery System and a packed panel Thursday afternoon on Sustainability of Healthcare Organizations. ACHE National Chairman Richard D. Cordova, FACHE spoke at the Horace Caldwell ACHE Affiliates breakfast on Friday morning. Regent's awards were also presented at the breakfast. I announced the following awards for Central and South Texas: Senior Executive Award to Jonny Hipp, ScD, FACHE, for his work with the Coastal Bend LPC; Early Careerist Award to David Perez for his work with the Temple LPC, the Central Texas Chapter, and the National Forum for Latino Healthcare Executives; Early Careerist Award to Richard Sanchez for his work with the Central Texas Chapter and the National Forum for Latino Healthcare Executives; and Early Careerist Award to Nathan Tudor, FACHE, for his work mentoring ACHE members for advancement.  Click here to read more.

President's Letter
Amanda Frye, MHA
Dear Chapter Members,
Happy Spring! I don't know about all of you, but I am not certain where the first three months of 2016 have gone! This year has taken off quickly for many of us which makes it an ideal time to check in with yourself on any goals you may have established for 2016. Could it be one of those goals was to become more involved in your Central Texas ACHE chapter? Perhaps begin that process of becoming a Fellow? If so, you are in luck because we have an outstanding lineup of events on the calendar for 2016, including opportunities for face-to-face credit. Please check out the schedule in this newsletter issue for more details.
Central Texas ACHE also has two specific ways for you to get more involved. First, we are excited to announce a new committee forming under the leadership of Beth Booher, our Membership Director. This new committee will be led by Dante Ridgell and its purpose will be to keep track of those members interested in volunteering for our chapter and coordinate their efforts to meet our chapter's needs. If you have an interest, please contact Dante directly at .
Secondly, our chapter board would like to invite anyone who is interested to attend our next chapter-wide business meeting on April 27. Details can be found in the Calendar of Events. This is a great opportunity to hear an update on how our chapter is performing and plans for the remainder of 2016. More importantly, it is an opportunity for you to have input and provide feedback to help us improve YOUR local ACHE chapter.
Best regards,
Volunteer Committee - 
Dante Ridgell, MHA

Dante Ridgell provides performance improvement and change management leadership to the 25 health centers and the administration office of CommUnityCare, a Federally Qualified Health Center. He works closely with management teams, physicians and care teams, and administrative staff to improve processes and efficiencies throughout the organization.

Prior to joining CommUnityCare in 2014, Dante has experience in improving the patient experience throughout Baylor Scott & White Health through an Administrative Internship, optimizing clinic workflow at a community health center within the JPS Health Network, and being a quality leader and chemist in the pharmaceutical industry. Dante has been an active member of ACHE since 2012; he was awarded the Winter 2014 Membership Spotlight in the ACHE of North Texas magazine publication. He holds a Master's Degree in Health Administration from the University of North Texas Health Science Center and a Bachelor's Degree in Chemistry with a Business Minor from the University of Missouri. He has also earned certification as a Lean Six Sigma Black Belt (LSSBB) and is a Certified Professional in Healthcare Quality (CPHQ).

LPC Update
Jeff Blackwell, FACHE, MAJ, MS
Building the Hospital of Tomorrow:
Rehabilitate, Renovate or Replace
On Thursday, March 24th, the Local Program Council (LPC) of the Central Texas Chapter of the American College of Healthcare Executives (ACHE) hosted a panel discussion for 1.5 hrs of Face-to-Face education credit discussing current trends in healthcare architecture, design, and decision making towards capital investment. Lieutenant Colonel John Belew, FACHE, COO, Carl R. Darnall Army Medical Center moderated the panel discussion, featuring panelists Matt Maxfield, CEO, Seton Medical Center, Harker Heights; Colonel Mark Thompson, CEO, Carl R. Darnall Army Medical Center; Scott Liles, VP, Facilities and Construction, Baylor Scott & White, Killeen; and Angela Crum, Healthcare Architect, RTKL & Associates.

The panel provided insights into today's competitive marketplace, how significant capital expenditure decisions can make or break a healthcare organization and the career of the executives tasked with such decisions. The significance of these decisions to construct a new facility or substantially renovate an existing one are some of the most important a corporation, hospital, or clinic can make.  Click here to continue reading!

Central Texas ACHE
Regent Award Winners
Jonny Hipp, ScD, FACHE, received the Senior Executive Award for his work with the Coastal Bend LPC.
Richard Sanchez received the Early Careerist Award for his work with the Central Texas Chapter and the National Forum for Latino Healthcare Executives.
Nathan Tudor, FACHE, received the Early Careerist Award for his work mentoring ACHE members for advancement.

David PerezDavid Perez received both the Early Careerist award, as well as, the 2015 NFLHE Caucus Leader Award for his work with the Central Texas Chapter and the National Forum for Latino Healthcare Executives.
Central Texas ACHE Member Awarded 
2016 Young Healthcare Executive of the Year
Central Texas ACHE member, Eric Weaver, Innovista Health Solutions President for Central Texas,  receives the 2016 Young Healthcare Executive of the Year Award at the recent ACHE Congress on Healthcare Leadership.
Membership Corner
Beth Booher, MHA

Confessions by Beth Booher (Membership Chair and former Director for the LPC):
Our Local Program Council (LPC) has partnered with the Baylor University Robbins Institute for Health Policy and Leadership for the last three years to host a networking social in January to provide a venue for students to interact with seasoned healthcare executives.  Our most recent event was held Thurs, Jan 28th at The Backyard in Waco.  Although there was a great turnout of Baylor graduate students either in their first year of the MBA program or in their 2nd year returning from their residencies, there were only a few of us working healthcare executives present. 
Now here comes the confession part... Click here to continue reading!
Article of Interest
Inspire Positivity Through 
Constructive Criticism

Constructive criticism can help employees improve their work and thus the organization. However, some managers can be negative when delivering the criticism, even if they have good intentions. Prefacing criticism with a comment such as "I want to help you do your job better" isn't constructive if it destroys an employee's confidence. Keep the strategies below in mind when providing advice to your employees:
  • Create an agenda. Criticism should typically be given soon after a mistake is made, but make you plan out what you will be saying prior to any conversation. Take a few moments to consider the situation and jot down some notes. Most importantly: Don't criticize in public.
  • Don't use humor. While humor can help to lighten the mood, jokes can send a mixed message. Criticism should be played straight when talking to employees about mistakes and performance problems.
  • Stay calm. If you lose your temper, you could lose control of the situation-and you don't want the discussion to turn into an argument. If necessary, wait a few minutes to calm down before speaking with your employees. If not, the conversation could have the opposite effect of your intentions.
  • Say something positive. There's no need to share extraneous praise, but it's important to give employees a reason to listen to you. Expressing confidence in them can make them more receptive to your message.
  • Offer suggestions. Pointing out errors is only a first step. Provide them with suggestions to avoid mistakes in the future, and ask him or her what could be done differently. Strong constructive criticism goes beyond identifying problems-it also is a way of offering ideas and solutions.

-Adapted from Communication Solutions January 2016 newsletter,

Article of Interest
Building Rapport
Rapport helps create and strengthen positive relationships built on trust and understanding; it is not something you can build overnight. However, you can do a few things to quicken the process:

  • Share a little of yourself. To trust and respect someone, you need to know a little about that person. Share with your co-workers and employees a bit of your background and history. Communicate what you think and believe. Open up, and you'll be surprised how quickly people do the same. 
  • Look for common ground. As people start sharing information about themselves, look for things you have in common. Do you both like running? Are you both from California? Did you go to the same college? Finding similarities can help reduce resistance in areas you differ. 
  • Follow their lead. Pay attention to what other people are saying. Does someone have affinity for the word 'perfect'? Work it into your conversation. Does a co-worker have an upbeat tone? Mimic that. This mirroring is called pacing, and it can help build a subconscious bond between people who don't know each other that well. 


-Adapted from Communication Solutions January 2016 newsletter,


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