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Q: Where do I complete the renewal application?
A: Online via eLicense Ohio. Use the Reset Password and Forgot User ID links if you need to retrieve your login information. If you still need assistance, contact the Customer Support Center at 855-405-5514, Monday through Friday from 8 am to 5 pm.
***Users are strongly recommended to use a desktop or laptop computer and Google Chrome web browser to complete the renewal application. Mobile devices such as smartphones and tablets may cause difficulty to the user.
Q: I am logged in to eLicense Ohio. Now what do I do?
A: Find your Certified Pharmacy Technician license tile, select Options, and then select Renew.
Q: How much does it cost to renew my registration and how do I pay?
A: A total of $68.50. The renewal fee is $65.00 and there is a $3.50 eLicense system transaction fee. Payment must be submitted online using a Visa, MasterCard, or Discover debit/credit/prepaid card.
Q: What is my deadline to renew?
A: The last day to renew is Wednesday, September 30, 2026. Failure to renew by this day will cause your registration to lapse. Renewal applications submitted after September 30th will be assessed a late fee of $50.00.
Q: How long will it take me to complete the renewal application?
A: Approximately 5 to 10 minutes. Users can save the application and finish it later if needed.
Q: Do I need to submit proof of my continuing education (CE) credits?
A: No, we only need you to submit a copy of your valid PTCB or ExCPT certificate.
Q: Do I need to complete new BCI and FBI criminal records/background checks to renew?
A: No. Background checks are only required for new and reinstatement applications.
Q: Do I need to upload any documentation of my training?
A: No. This information was already submitted and reviewed by the Board to issue your certified pharmacy technician registration. Any additional training you have completed can be kept by your pharmacy and for your personal records.
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