Union Bank of Mena
Account Service Representative
We are Union Bank of Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.
ARE YOU READY TO MAKE A DIFFERENCE?
The Account Service Representative serves as a point of contact for customers via telephone and/or in person. The ASR responds to inbound calls on a range of customer issues from account balance inquiries, online banking assistance and other bank related products. The Representative assists customers with their individual needs in a friendly, courteous, efficient and cooperative manner. ASR's balance internal accounts and use a variety of electronic methods to process daily banking operations.
We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services. If you have a passion to succeed, come grow with Union Bank of Mena!
WHY JOIN OUR TEAM?
- Team-centric work environment
- Great insurance benefits
- 401k Retirement Plan with dollar-for-dollar company match up to 7.5%
- Generous paid time off
- Advancement opportunities
POSITION REQUIREMENTS
- High school diploma or general education degree (GED) is required.
- Previous banking or customer service experience is a plus.
- A valid driver's license and ability to be covered under the Company's automobile insurance is required.
POSITION KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of principles and processes for providing customer and personal services.
- The ability to talk to others to convey information effectively.
- The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- The ability to pay close attention to details.
- Good organizational and analytical skills.
- Good interpersonal communication and computer skills.
- Ensure that confidential information is safeguarded.
- The ability to operate a telephone, scanner, copier, and fax machines.
- The ability to lift to twenty-five (25) pounds.
- The ability to utilize technology to solve problems.
- The ability to work with different groups of people to get things done.
- The ability to communicate and develop meaningful relationships with others.
- Promote professionalism at all times
**This position is not eligible for remote work.
Arkansas Blood Institute
TERRITORY ACCOUNT MANAGER (FORT SMITH, AR) - Fort Smith, AR
HELP SAVE LIVES
Are you passionate about community involvement? Do you love meeting new people and achieving goals? Do you thrive in a high-energy, positive team environment?
Arkansas Blood Institute is actively seeking qualified candidates for a Territory Sales Consultant. This is a vital and rewarding position that will play a key role in sharing our lifesaving mission. Arkansas Blood Institute is part of one of the fastest-growing independent blood centers in the U.S.
The successful Territory Sales Consultant is a professional, goal-driven "people person" who is an active, knowledgeable member of the community. The Consultant is responsible for promoting blood drive programs to community leaders and groups, companies and businesses, educational groups, churches, and other civic and community groups.
A candidate must be customer-focused and possess experience with sales and event planning. This position is responsible for recruiting new donor groups and expanding existing accounts for established territory. As such, the Consultant will plan, organize and promote effective and exciting events and presentations to share Arkansas Blood Institute's mission. He/She is expected to develop and assess a strategy to achieve assigned collection goals and meet performance metrics.
Considered applicants must have 1-3 years sales related experience. Associate's degree/Bachelor's degree is preferred.
Location: Fort Smith, AR
Days: Monday through Friday; some weekends
Hours: 8:00 a.m. to 5:00 p.m.; some evenings
Salary Range: Competitive salary, commission plan, and excellent benefits package including health, dental, vision, life insurance, long term disability, 401(k), paid time off, tuition reimbursement and holiday pay
Position:
Recruits new donor groups and promotes growth in existing accounts for established territory. Consultants are expected to meet performance metrics and achieve assigned collection goals.
Qualifications:
- High School Diploma or GED required; Associate degree or Bachelor's degree preferred
- 1-3 years sales related experience
- Public speaking/presentation experience preferred
- Excellent verbal and written communication skills
Required Licenses, Certifications:
- Valid driver's license
- Must be 21 years of age or older
- Must provide MVR with zero points and no moving/traffic violations in the past 3 years
Primary Responsibilities:
- Assist groups in scheduling blood drives in the established territory to meet established goals, including major and minor holidays.
- Identify opportunities for growth within the current group base, and facilitate a plan to achieve growth percentage for total unit collection within the territory
- Solicit and recruit new groups and organizations for mobile drives within established territory/region
- Rebook recurring mobiles for the following year
- Develops and maintains collaborative working relationships with key accounts
- Gives presentations and represents OBI in order to promote blood collection
- Identifies and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, etc
- Interacts effectively and professionally with team members and contacts internal and external to OBI
- Plans work schedule efficiently to maximize the number of sales calls and minimize expense
- Prepares and submits reports of data used for planning
- Maintain data integrity within account records
All other duties may be assigned by a supervisor
Union Bank of Mena
Loan Assistant
We are Union Bank of Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.
ARE YOU READY TO MAKE AN IMPACT?
The Loan Assistant is responsible for providing accurate and timely customer support activities for bank customers, and assisting customers with loan related questions. Under the supervision and guidance of the Loan Operations Manager, the Loan Assistant will provide support for the loan officers by identifying customer needs and assisting loan related projects through to completion. Primary duties include processing and closing consumer, commercial and mortgage loans in accordance with lending laws and regulations.
We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services, and provide the highest level of service and support to the bank's customers. If you have a passion to succeed, come grow with Union Bank of Mena!
WHY JOIN OUR TEAM?
- Team-centric work environment
- Great insurance benefits
- 401k Retirement Plan with dollar-for-dollar company match up to 7.5%
- Generous paid time off
- Advancement opportunities
POSITION REQUIREMENTS
- High school diploma or general education degree (GED) is required.
- Previous banking or customer service experience is a plus.
- Must have interpersonal communication and computer skills.
POSITION KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of principles and processes for providing customer and personal services.
- The ability to talk to others to convey information effectively.
- The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- The ability to pay close attention to details.
- Good organizational and analytical skills.
- Good interpersonal communication and computer skills.
- Ensure that confidential information is safeguarded.
- The ability to operate a telephone, scanner, copier, and fax machines.
- The ability to lift to twenty-five (25) pounds.
- The ability to utilize technology to solve problems.
- The ability to work with different groups of people to get things done.
- The ability to communicate and develop meaningful relationships with others.
- Promote professionalism at all times
Union Bank of Mena
Loan Operations Representative
We are Union Bank of Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.
ARE YOU READY TO SUCCEED?
The Loan Operations Representative maintains the bank's core system with new or updated loan documentation, under the supervision and guidance of the VP of Loan Administration. The position is responsible for reviewing the accuracy of all loan documentation in accordance with regulations, procedures, and policies.
We are seeking an individual with exceptional interpersonal communication and customer service skills. The ideal candidate possesses good organizational and analytical skills, and is able to multitask and prioritize multiple projects. If you have a passion to succeed, come grow with Union Bank of Mena!
WHY JOIN OUR TEAM?
- Team-centric work environment
- Great insurance benefits
- 401k Retirement Plan with dollar-for-dollar company match up to 7.5%
- Generous paid time off
- Advancement opportunities
POSITION REQUIREMENTS
- A high school diploma or equivalent GED is required.
- A bachelor's degree in business, finance, or accounting is a plus.
- Prior experience in the banking industry is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Upload new loans to the core processing system.
- Put together new loan packages and barcode documents to be scanned to the imaging system.
- Scan new loans to the document imaging system as assigned.
- Check new loans to verify the accuracy and completeness of all loan documentation.
- Track documents including hazard insurance, flood insurance, vehicle titles, UCC and mortgage filings, financial statements, and title policies.
- Process incoming loan payments and payoff requests.
- Mail paid loan documentation and release titled collateral, as necessary.
- Process escrow distributions and annual analysis reporting.
- Process bankruptcy claims.
- Monitor and balance month-end general ledger accounts.
- Using customer-focused skills, explain policies and procedures to customers as applicable.
- Maintain in-depth knowledge of products and services, including digital services and delivery options.
- Support customer usage of products and services that will provide the services they need in the manner most convenient for them.
Union Bank of Mena
Teller
We are Union Bank of Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.
ARE YOU READY TO MAKE A DIFFERENCE?
The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all examples. Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product experts. The position gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services. If you have a passion to succeed, come grow with Union Bank of Mena!
WHY JOIN OUR TEAM?
- Team-centric work environment
- Great insurance benefits
- 401k Retirement Plan with dollar-for-dollar company match up to 7.5%
- Generous paid time off
- Advancement opportunities
POSITION REQUIREMENTS
- High school diploma or general education degree (GED) is required.
- Sales experience, cash handling, customer service, bank, or other financial service provider experience is preferred.
- Previous banking or teller experience and cash handling experience is a plus.
- A valid driver's license and ability to be covered under the Company's automobile insurance is required.
POSITION KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of arithmetic, algebra, geometry, and applications.
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- The ability to talk to others to convey information effectively.
- The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- The ability to pay close attention to details.
- Good organizational and analytical skills.
- Good interpersonal communication and computer skills.
- The ability to operate a telephone, scanner, copier, and fax machines.
- The ability to lift to twenty-five (25) pounds.
- The ability to utilize technology to solve problems.
- The ability to understand how to deliver mobile strategies to customers.
- The ability to work with different groups of people to get things done.
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The ability to communicate and develop meaningful relationships with others.
For information on local job fairs and job listings please contact:
Arkansas Division of Workforce Services
Physical: 1100 College Drive
Abernathy Building
Mena, AR 71953-4393
Phone: 479-394-3060
Mailing: P.O. Box 230
Mena, AR 71953-0230
Fax: 479-394-4910
Monday through Friday – 8:00 am until 4:30 pm
Job Seekers Resources:
Career Expo and Job Fairs:
If you would like your business's job openings listed, please email or call us. We will remove the listing after two weeks unless notified otherwise.
