As a reminder, October 31, 2024 will be the last day for HRA submissions via Icario. This platform will sunset and won't be available after this date.

2025 HRA Submission Process:

• California applications: If you are enrolling in a D-SNP or C-SNP 2025 plan, utilize the Connecture/DRX platform to submit the HRAs: 
• https://molina2.destinationrx.com/PC/Agent/Account/Login 
• or access the standalone HRA link from the Broker Portal: https://www.molinabroker.com.

• For all other markets: The beneficiary will have their HRA completed with Molina via one of the following:
• During their Welcome Call with the Medicare Concierge Team
• At the time of Care Connections (in-person or telephonic) visit
• During their call with the Molina Care Manager
• Coming in Q4: Welcome Call Scheduler Tool. The tool will allow sales agents to schedule a Welcome Call at the point of sale for a date and time that works best for the beneficiary.

• We will no longer accept paper-based/faxed HRA applications

If you have any questions, please contact your Broker Channel Manager or Broker Support Unit

Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products. For agent use only. Any dissemination or distribution of this material is strictly prohibited and may result in corrective action up through termination of your contract with Molina Healthcare, Inc.