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A Message from the President
In this issue, TCI addresses how organizations can address the complex challenge of keeping their workforces safe, productive, and connected as the region begins to reopen.

  • We share a range of new technology priorities that decision makers are implementing to adapt to the realities of COVID-19 over the long haul. 

  • We describe the role of Unified Communications in supporting hybrid workers splitting their time at home and in the office. 

  • We discuss why Wi-Fi 6 is a must-have technology for connecting mobile devices in today’s fast-paced businesses.

  • We spotlight Mitel’s 6900 family of desktop phones… ideal for adding office or home mobility.

  • We feature a “Buy 2 Desktop Phones / Get 1 Free” Home Office Bundle that is available for Mitel customers who recently added remote working software.

Contact me today to discuss how TCI can help you support your company’s remote and hybrid workers. 

Tom Cornbrooks, President
(703) 321-3030 |  cornbrookst@tcicomm.com .

Tech Priorities are changing in response to COVID-19
When COVID-19 initially reached our region, decision makers first had to comply with stay-at-home orders. Now, they are adapting to reopening and leveraging technology to keep their workforces connected.

Mobile Devices, Wi-Fi, and Data Speeds

Smart phones have become more essential than ever as many have dropped their residential landlines long ago. People are hungry for ever more network speed to support their mobile devices at home. This demand intensified when everyone went home. 

Some residential areas experienced slow cable broadband speeds with the crush of new users, so mobile hot-spots became an effective work-around to stay connected. The leap in speed from 3G to 4G LTE networks enabled this, but we expect 5G speeds to be even more transformational when they arrive.  

As outdated Wi-Fi networks in many buildings have also slowed with more demands, site surveys and heat mapping are able to identify where more wireless access points and improved Wi-Fi standards can reach.  

Business-class Video Meetings  

Many of us are still refining how we use video calls and meetings to connect our project teams, friends, and family. Zoom quickly became shorthand for video conferencing. Business-class video conferencing offers a full range of tools that enable meetings to be more productive, including the ability to share documents and planning tools in real time, sharing project tasks, and archiving milestones.

Business-class Desktop Phones at Home

The need to equip hybrid workers who may be in the office for a couple of days and home for few days is also top-of-mind. As the weeks and months pass, many users are looking to add plug-and-play desktop phones at home for more customized, comfortable communications. 

Broadcast & Mass Notifications

Keeping the entire organization informed on new policies and procedures is more important than ever as we all need to keep our people and customers updated during these fast-moving times. Getting the word out quickly, whether people are at home or at work is crucial. Easy-to-deploy Mass Notification systems are playing a key role in that effort, especially among mid-sized and large enterprises.

It’s Not Over… Until It’s Over

With pandemic outbreaks rekindling, our region will likely have to be prepared for supporting dual work arrangements for months. Let’s talk about how technology can help your organization adapt as we move forward together.

Contact TCI today at (703) 321-3030 or info@tcicomm.com .

Wireless Networks keep improving… Wi-Fi 6 delivers More Range & Speed for More Devices
TCI Experts Manage All the Details

Whether you need improved Wi-Fi in a new building, across your campus or to support a growing number of mobile workers, TCI’s experienced network infrastructure team has the know-how to get the job done right. Give your staff and visitors the freedom to work on-the-go with a fast, flexible and secure Wireless Network.

Must-have Technology

Also known as 802.11ax, Wi-Fi 6 nearly quadruples the speed offered by the previous standard 802.11ac (Wi-Fi 5), while delivering more efficient operation, tighter security, better ease of use, self-deployment, and long-term compatibility. Wi-Fi 6 also provides a more reliable user experience in areas of high demand. 

Benefits of Wi-Fi 6 include: 

  • Consistent data throughput in dense environments

  • Wider coverage range

  • Increased reliability and reduced disconnections

  • Additional frequency spectrum for IoT and other monitoring devices

  • Power savings for wireless devices

  • Improved outdoor performance

With the advent of the latest Wi-Fi 6 standard, wireless technology has taken a huge leap in performance. It's ideal for connecting your current and emerging business applications, along with more devices and users.

Wi-Fi 6 is a must-have technology for today’s fast-paced businesses. Contact TCI today at (703) 321-3030 or info@tcicomm.com .

Work Arrangements for Reopening… Supporting Hybrid Workers at-Home and in-Office with UC
COVID-19 has become a global orientation session for remote working and opened the eyes of many to the productivity advantages of working from home.
As some employees start returning to the office while others remain at home – some permanently – it’s time to consider the best technology solutions for supporting this new hybrid work arrangement.
Unified Communications (UC) delivered from the Cloud offers a straightforward way to bridge your home and office workers. The cloud makes it easier to access company resources, like documents and spreadsheets, as well as meet and collaborate using built-in audio and video conferencing and messaging tools.

Mitel CMO David Silke sits down with Zeus Kerravala, founder and principal analyst of ZK Research, to explore the technologies and practices that will support the emerging hybrid work environments many businesses will adopt…


When it comes to customizing technology for your business or non-profit, we can map out the best mix of cloud, on-premises and hybrid deployments to connect your workforce at the office, in the field and at home.

Contact TCI today at ( 703) 321-3030 or info@tcicomm.com .

Home Office Upgrade… Get to know Mitel's MiVoice 6900 premium endpoints/phones
Mitel’s MiVoice 6900 series family of desk phones enables office and home mobility with one-touch Bluetooth pairing and seamless integration with your mobile phone.

Not only can you stay productive by easily switching calls between your desk phone and your mobile phone, you can have mobile and desktop contacts automatically sync between your devices.


Mobile phone users can leverage the exceptional HD audio and comfortable ergonomics of the 6900 series phones for both IP and cellphone calls. The 6900 phones deliver crystal clear audio through a unique corded or cordless voice-optimized handset and high performance hands-free speakerphone.

More MiVoice 6900 Series Phone Features…

  • High resolution color displays: 3.5” (320x240) LCD, 4.3” (480x272) LCD, and 7” (800x480) Touchscreen LCD 

  • Support for Mitel Teleworker, ACD agent and supervisor, hot desking, MiCollab Client and more

  • Secure encrypted voice communication, IEEE 802.1x authentication support

  • Quality of Service support – IEEE 802.1 p/Q VLAN and priority tagging

  • Dual 10/100/1000 Mbps Ethernet ports (LAN/PC), powered USB 2.0 Host port, sidecar expansion port, dedicated 4-pin modular headset port convertible to DHSG/EHS capable

  • Bluetooth 4.1 wireless interface

The 6900 series also offer a broad array of add-on user installable accessories that enable the phones to be tailored to specific user needs.

Get the convenience and productivity that come from adding mobility to your desk phones… Contact TCI today at ( 703) 321-3030 or info@tcicomm.com .

Home Office Bundle expires June 30th… Buy 2 / Get 1 Free from Mitel’s 6900 & IP400 phone families
This Home Office Bundle is available for customers who purchase Mitel’s remote working software from March 1 through June 30.
 
There is nothing like a professional desktop phone for a more satisfying home office environment. They are especially well-suited for hybrid workers who transition back and forth between office and home during the week.

Advantages of the Mitel 6900 & IP400 phone families include…
 
  • Optimized HD audio for crystal clear, natural conservations - no need to struggle with smartphone or laptop limitations

  • Optional connectivity with mobile and wireless devices for a fully integrated experience

  • Supports a consistent experience whether staff is at home or in the office

  • More customization and flexibility with programmable keys, directory integration, and support for headsets

This Buy 2 Get 1 Free offer ends soon. Contact TCI today at ( 703) 321-3030 or info@tcicomm.com .

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