June 2019

Friends, Putting precious time and energy into building strong customer relationships and loyalty with clients should be a high priority with any business. Not only does loyalty help grow your client base, it also sharpens a positive brand image. Check out the article below on 5 ways to earn and build customer loyalty. With our new logo launch at the end of 2018, we are excited to announce our NEW website! Check out the new features and services. Access your messages and on-call schedules online, make a payment or set-up auto-pay, and contact the manager on duty ALL through our NEW Client Services Portal. We are here to support you - all feedback is warmly welcomed. If you have any questions about new services we offer or comments, kindly email us or call us at 1.800.344.6470 . Lastly, we hope all of the wonderful fathers out there had a very Happy Father's Day!  Warmest regards, The ASuperior Contact Center Team

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Our New Website

We just won't stop! We are constantly improving our client's experience with us - adding services and products, and making sure we are 'the' industry expert for all things communications. We are so excited to announce the launch of our new website - What are you waiting for? Check it out!

Visit Our NEW Website

Access your messages and on-call schedules online, make a payment or set-up auto-pay, and contact the manager on duty ALL through our NEW Client Services Portal.

View Your Messages

Make a Payment or Set-Up Auto Pay

Contact On-Duty Manager

Holiday Hours Are you closed or closing early for Independence Day? Are you closing the day before or the day after the holiday? Let us know of any changes in your schedule so we may inform and serve you and your clients effectively. Email Us Your Hours

Customer Service 101

5 Ways to Earn and Build Customer Loyalty R epeat customers are your most valuable customers.There are benefits to having loyal customers—free advertising by word-of-mouth,  positive online reviews , and they buy again and again Know Your Customer and Let Them Know You Reward Loyalty Make Customer Loyalty Easier Be the Best at What You Do Encourage Customer Feedback

Learn More

Industry News

The 9 Most Important Call Center Technology Trends to Watch in 2019 We saw a lot of changes to the call center and customer experience landscape in 2018. Cloud communications and virtual agents were on the forefront of everyone’s minds, and social media was more important than ever. 2019 is shaping up to be the year of strategic thinking: better analytics, more intentional social media conversations and innovative ways to involve artificial intelligence. Read the Article

Connect With Us & Join the Conversation Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates. Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation! ‌ ‌ ‌ ‌ ‌