Envoy Team at Baton Rouge Metro Airport Wins
Second Customer Cup in 2018
American Airlines announced the winning stations that have been awarded the coveted Customer Cup for the second quarter of 2018 (2Q18). The Envoy teams in Baton Rouge (BTR), Aspen (ASE) and Medford (MFR) were awarded the Cup based on outstanding operational performance and customer satisfaction, while the Envoy teams in New York John F. Kennedy (JFK) and Sacrament (SMF) will join their mainline colleagues in celebrating a Cup victory.

“Our continued success in the Customer Cup competition is a tribute to all of our hard-working teams,” said John Jaynes, Envoy Senior Vice President Customer Services. “Five teams in one quarter ties our best performances ever! Congratulations to our winning teams.”

Congratulations to the Envoy team at BTR (shown above), for earning their second Cup win of the year. This is the first time an Envoy team at the same airport has received the award for two consecutive quarters!
BTR Receives “Red Stick Award” from the Baton Rouge Chapter of the Public Relations Association of Louisiana
The Baton Rouge Metro Airport earned the top Red Stick Award in the video/audio productions category for 2018 from the Baton Rouge Chapter of the Public Relations Association of Louisiana (PRAL). The Red Stick Awards were created to honor top public relations achievements in the Baton Rouge area. The entries are judged on the project’s research, planning, implementation and evaluation.  
The top award in the video category went to the Baton Rouge Metro Airport and Creative Video Productions for producing a short documentary on the origins of the airport, which began as Harding Field, a pilot training facility during WWII. The video, “Heroes of Harding Field,” was based on a book written by the late Billy Spedale of Baton Rouge. It was produced by Marc Goldstein (Creative Video Productions) and Jim Caldwell (Baton Rouge Metro Airport).
The video is a history lesson about a city building a commercial airport that, remarkably, transformed itself into a training facility for pilots heading into World War II. The 15-minute video includes information about how the base got its name; the connections between the pilots and the community; the city within a city; the fighting aircraft; pilot training; R&R at the base; the importance of women at Harding Field; and a post war conclusion.

The “Heroes of Harding Field” can be accessed by clicking this link, https://www.flybtr.com/about-btr/videos , or by visiting flybtr.com and clicking About BTR and Videos. 
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