Fourth Quarter, 2025

Statewide Encounter Alerts

Growing Stronger Connections in Care

Our Statewide Encounter Alerts solution officially launched in September and continues to grow— keeping providers informed in real time when their patients are admitted, discharged, or transferred from a hospital.

Current Impact Snapshot:

Pilot program complete
75 organizations live
500 users onboarded
14k encounters sent in October

These real-time notifications are improving care coordination, reducing readmissions, and helping teams act quickly when patients need them most.

Interested in statewide encounter alerts? Contact us to get started.

LEARN MORE: STATEWIDE ENCOUNTER ALERTS

HealtheConnections' New HIE is Coming!

New Platform. New Possibilities.

HealtheConnections is excited to announce the soft launch of our new Health Information Exchange (HIE) platform! The first wave of users have joined the system and our team is preparing for full launch.

What’s New & Improved

Modern Interface – Easier navigation, simple workflows, faster access to data
Improved Performance – Quicker data exchange, greater reliability
Expanded Features – Enhanced tools and analytics options

In the coming weeks, all organizations will begin to transition to the new HIE platform, and HealtheConnections participants can expect:

Tailored training sessions and demonstrations
Simple training materials and self-serve, on-demand resources
Dedicated HealtheConnections team members supporting at every step

We look forward to sharing this advanced HIE experience with our participants and are committed to making this upgrade as smooth as possible. If you have questions about the transition, reach out to us.

Advancing HRSN Data Integration

Collaborating for Better Patient Care

We’re excited to share the growing momentum in Health-Related Social Needs (HRSN) data sharing across the region. Together, with our health and care partners, Social Care Networks (SCNs), and technology collaborators, we're driving smarter patient navigation and more timely referrals statewide.

The milestones below reflect the deep commitment of our partners and expansion of our shared infrastructure to support the 1115 Medicaid Waiver initiative.

HRSN Data Exchange in our Region

To date, our network has achieved:

28,907 HRSN Screenings
11,158 Comprehensive Assessments

18,692 Open Referrals
23,146 Confirmed Services

EHR Integration for HRSN Screenings

To improve screening workflows, we’ve made substantial progress integrating HRSN screening data directly from electronic health records (EHRs), enabling seamless data exchange between clinical and community settings.

We’re now actively receiving data from:

Epic
Medent
CureMD

...with additional integrations on the horizon!

What’s New: Healthy Alliance App Integration

A key development currently in progress is our collaboration with Healthy Alliance, a SCN Lead Entity under New York’s 1115 Waiver. Together, we are working to fully integrate their screening processing into our data exchange ecosystem. This HRSN data exchange method will soon offer providers across 24 counties, including Central NY, the Capital District, and the North Country, an alternative for sharing HRSN data.

Through this partnership, providers will be able to transmit screening data to their SCN, and we'll support the immediate connection into the SHIN-NY Data Lake. This advancement will enable frictionless data exchange, to increase access to essential care and services for Medicaid Members across the region.

Learn more here

Interested in joining the movement?

If your organization is ready to exchange HRSN data or simply has a question about what method is best, we can help! Reach out today!

LEARN MORE: HRSN DATA EXCHANGE

Statewide Common Participation Agreement

Thank You, Reminders, and Next Steps

HealtheConnections thanks all participants who have completed the Statewide Common Participation Agreement (SCPA) and designated us as their Health Information Network (HIN). Your partnership strengthens health information exchange across New York State, supporting better care coordination and improved outcomes for the communities we serve.

As organizations continue to transition, we encourage you to review the important updates and next steps below. Please visit our updated SCPA webpage for the latest information and materials, including the process to make changes to your organization's SCPA Election Schedule.

Regulated Participants

For our Regulated Entities (Articled Facilities), the deadline to complete the SCPA was September 30, 2025. For state- and county-operated facilities, the deadline has been extended to December 31, 2025.

If your organization is a regulated participant that has not yet executed an SCPA:

For state- or county-operated organizations, be sure to orient yourself with the SCPA webpage and materials in preparation for the December 31, 2025 deadline.
For all other regulated organizations, please complete the NYeC webform or contact us as soon as possible.

All Other Participants

For non-regulated organizations, there is a longer transition period. You will be contacted when the agreement becomes available. Additional details are expected soon, so stay tuned for upcoming communications from HealtheConnections regarding next steps for your organization.

LEARN MORE: SCPA

The Growing List of Organizations That Have Affirmed HealtheConnections as their designated HIN

Hospitals

643

Health System Affiliates

328

Other Regulated Entities*

*Other Regulated Entities refers to Extended Care facilities, Federally Qualified Health Centers (FQHCs), Home Care agencies, Mental Health clinics, and more.

HealtheConnections in the Community

This fall, our team hit the road to meet health and care leaders, share innovations, and celebrate progress across the state. From conferences to community events, here's a look at where we've been making an impact.

North Country Leadership Summit

Don, VP of Strategy and Business Development, and Libby, Associate Customer Advisor, represented our team at the 2025 North Country Leadership Summit. Don co-presented “Smarter Alerts, Better Care” with NYeC and Hixny, spotlighting statewide efforts to improve care coordination. It was great to connect with leaders and share how smarter alerts are transforming care across NY.

Toasting to a Healthy Westchester

We were honored to support Westchester County Association’s Legacy as the Association marked its 75th anniversary. This milestone event recognized the people and organizations driving healthcare innovation and excellence with a keynote address from Secretary Clinton.

NY Organization for Nursing Leadership (NYONL) Conference

Diane, Principal Customer Advisor, joined the NYONL Annual Meeting, connecting with nurse leaders across New York to explore how data-driven insights empower care teams, enhance outcomes, and drive innovation in healthcare.

Community Health Care Association of NYS Annual Conference

We were proud to participate in CHCANYS25, where we introduced our new Statewide Encounter Alerting solution during a breakout session. Don led the presentation highlighting how this innovative solution supports real-time care coordination across New York State.

Libby and Carianne, VP of Operations, connected with attendees sharing insights and exchanging ideas on how modernizing encounter alerts can drive better outcomes for Medicaid members and high-need populations.