THE 10 PILLARS OF A SUCCESSFUL SALES/SUPPORT ORGANIZATION?
1. Know your
Competencies; focus, develop, build.
2. TEST and INVEST; keep trying new things, innovation is the key.
3. MEASURE Everything; is it working?
4. CHANNEL Growth; pick the avenues, stay the course.
5. DELIGHT the Customer; give them the WOW factor, go above and beyond.
6. HUMANIZE your voice; be on the playing field, be real, be the "you" they do business with.
7. LOOK BIG and ACT BIG; BE BIG, copy what the BIG GUYS do.
8. Be a THOUGHT LEADER; what if, how come? let's try this!
9. Feedback in a GIFT; how are we doing, are customers on a happy path?
10. CRADLE to RAVE; take customer on the ride, grow perennials not annuals and you want the customer returning year after year!