The Volunteer Voice
October 5th, 2018
Welcome Dr. John Lease &
Dr. Mark Hilinski
VIM welcomes Dr. John Lease to the clinic! Dr. Lease is an orthopedic surgeon and will be volunteering at the clinic once a month on Tuesday mornings.

Mark Hilinski, DDS spent time overseeing students from LCCC's Dental Hygiene Program at the clinic this week. He conducted exams on patients and provided guidance to the students on completing proper dental prophylaxis treatments .

VIM's 10 Year Anniversary
Band-aid Fundraiser
In conjunction with VIM's 10 Year Anniversary , the clinic is hosting a Band-aid fundraiser. Local businesses and organizations can offer a band-aid cutout to patrons to purchase for $10, $5 or $1. Funds will help the clinic continue to provide free healthcare services to neighbors in need. There is no cost for offering the cutouts and this year there is a bar code on the band aids so businesses can track the donations. All materials including explanatory posters are provided by VIM.

Please contact Amanda Ankner at 570-970-2864 or to receive posters and the cutouts.
Health Coverage Progress Stalled
An article recently published by the Center on Budget and Policy Priorities highlights the stalled progression for millions of Americans in obtaining affordable health coverage .
VIM Attends Health Care Symposium at Misericordia University
On Friday, September 21st, Kelly Ranieli , Executive Director, and Chris Gaughan , Nursing Director, attended the 9th Annual Healthcare Symposium at Misericordia University presented by the Misericordia University Health Care Advisory Council. The day-long program featured various presentations from speakers which included David Leonhardt , weekly economics columnist for The New York Times, Lucinda Maine , Executive Vice President and CEO of the American Association of Colleges of Pharmacy, and Ted Meyer , nationally recognized artist, curator and patient advocate.
David Leonhardt speaks to attendees.
Lucinda Maine presents "Putting Patients in the Center of Our Teams.
Ted Meyer presents "Scarred for Life: A Patient's Experience" , a visual presentation that chronicles events that suddenly changes people's lives such as rare diseases, limb loss and disfigurement.
VIM Attends Kistler Cares Carnival
On Saturday, September 22nd, Chelsea Collins , Social Care Coordinator and Chris Gaughan , Nursing Director, attended the Kistler Cares Carnival at Kistler Elementary School in Wilkes-Barre. The primary goal of the carnival is to promote literacy , encourage family involvement in the school's activities and help identify resources available in the community such as VIM.
Volunteer Translators Needed
The clinic is in tremendous need of volunteer, Spanish-speaking translators. If you or someone you know may be interested in volunteering , please call the clinic at 570-970-2864.
Healthy Smiles Program Visits
the SHINE Program
On Wednesday, October 3rd, Darcie Schaffer , Manager of the Dental Clinic, presented Healthy Smiles for a Healthy Start to students in the SHINE after-school program at State Street Elementary in Larksville. The students learned proper brushing techniques and the importance of oral hygiene. They also loved practicing on Katie the Kangaroo!
Welcome to our New Students,
Residents and Volunteers
Shyla Kissoon began her six-week rotation at the clinic this week. She is in her second year of the Physician Assistant Program at King's College. Shyla is originally from Fort Lauderdale, Florida. She has completed other rotations in OB-GYN and ER. She is interested in practicing Emergency Medicine upon completion of the program.
VIM welcomes Kayla Bulford from Luzerne County Community College's Dental Hygiene Program .
VIM welcomes  Calista Toczek  and Jeannette Costa  from  Luzerne County Community College's Dental Hygiene Program .
Joseph Butkiewicz recently began volunteering at the clinic and has been willing to help in all areas. He will be assisting as a customer service rep and helping with other office duties at VIM . Joseph chose to volunteer as he hopes to be a medical professional in NEPA some day and enjoys helping his neighbors in need.
Students Love VIM
Lisa Lau , a physician assistant student from King's College, completed her clinical rotation at the clinic last week. She enjoyed her experience at VIM - "I really liked working with the staff. Everyone is wonderful! The patients were always respectful." Pictured are Lisa and Pamela MacNeely , a professor at King's College in the Physician Assistant Program.
Patient Success Story
Recently, Chelsea Collins , Social Care Coordinator, was able to successfully secure emergency medical assistance (EMA) for a patient who needed an ovarian cyst removed. Pennsylvania Medicaid only granted the EMA from 8/22/18-10/22/18, so there was little time to get this patient a consultation appointment and necessary surgery.

Luckily, the clinic was able to work with Lehigh Valley Health Network’s Gynecology/Oncology Department, who were sympathetic to this unique case. The patient successfully had surgery two weeks ago and is feeling much better. Chelsea will continue to work with EMA and LVHN to make sure she has coverage for a follow up appointment later this month. We’re grateful to Dr. Mattison and Dr. Scott was also very helpful with the process of getting this patient the care and procedure that she desperately needed.

Patient Centered Medical Home Update
During this week's conference call with the Americares team, VIM staff reviewed the Plan-Do-Study-Act worksheet. The issue reviewed was the difficulty staff and patients experience with communication due to language barriers .

The next assignment in the PCMH process is for staff to complete a Practice Readiness Health Assessment . This assignment will focus on the overall patient experience at the clinic and considers a patient's current and emerging needs.
Wyoming Valley Aids Council
Presents at Clinic's Monthly In-Service
On Tuesday, September 25th, Gena Panatieri , a licensed social worker and Community Support Liaison at the Wyoming Valley Aids Council spoke at the clinic's monthly in-service. She spoke to the staff and volunteers about the services and testing that is available at the WVAC.
Save the Date
Upcoming Educational Community In-Services
Learning about other Luzerne County  community agencies in order to refer patients  is one of the many ways that VIM provides case management services. If you would like to join us for the next presentation, please RSVP to Chelsea at  or 570-970-2864 .
T uesday, October 23rd
9:00 am to 10:00 am
Patient Centered Medical Home
Presented by Kelly Ranieli, VIM's Executive Director
Let's Get Social!
Volunteers  in  Medicine 
 190 North Pennsylvania Avenue
Wilkes-Barre PA 18702
Phone: 570-970-2864 | email: