Many electric, water, and gas customers throughout the country are being targeted by impostor utility scams each day. Scammers often call, send e-mail, or pose as utility workers threatening to disconnect your utility service if you don’t pay. Azusa Light & Water joins other utilities fight against scams during the Scam Awareness Week on November 11-17.
Protect Yourself from Scams
If you receive a call or e-mail threatening to suspend your service unless you pay...
  1. Hang up! Don't pay!
  2. Don't give personal or financial information by phone or e-mail.
  3. Do not respond to e-mail. Save it and report immediately to Azusa Police Department.
  4. Review your account balance online or call Customer Service at (626) 812-5225 to verify.
  5. Report SCAMS to Azusa Police Department at (626) 812-3200.

Customers with delinquent accounts receive advance disconnection notice with regular monthly billing; not an hour before disconnection.

Azusa Light & Water DOES NOT call or e-mail customers demanding payment !

Two Days per Week
The watering schedule will change from three days to two days per week from November 1st to March 31st. Landscape watering is subject to the following schedule:

Even Address: Thursday, Sunday
Odd Address: Wednesday, Saturday

 Monday, Friday
Mandatory Water Use Restrictions
All mandatory water conservation measures (see Water Rule 21 ) will continue to be enforced, including:
  • No excess water runoff
  • No watering between 9 AM to 6 PM
  • Watering is limited to 30 minutes per location per day
  • No washing down of sidewalks/driveways
  • Wash cars only with a bucket or hose with positive shutoff nozzle
  • No watering during rain events or 48 hours afterwards
To report a power outage during and after-hours: (626) 812-5225
Drought Hotline: (626) 812-5119
Customer Service: (626) 812-5225