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February 23, 2021
500,000 Americans Lost to COVID-19
On Monday, February 22, the United States marked the passing of over 500,000 Americans from COVID-19 with a national moment of silence following the ringing of the bells at Washington National Cathedral and remarks by President Biden.

The City extends our deepest condolences to all those mourning the loss of a loved one due to COVID-19.
COVID-19 Vaccine Update
As you begin to hear more about COVID-19 vaccinations and availability, please keep in mind that demand far exceeds supply. The City will continue to keep you updated on the vaccine rollout in Lake County in eNews and at

News this week:
  • The CDC's new COVID data tracker weekly review combines images, analysis, and interpretations of key data and trends to keep you up to date on the pandemic. Subscribe here.
  • Free COVID-19 testing will be available on February 24 and 27, 8:00 AM - 4:00 PM at the Highland Park Country Club.
  • Highland Park Hospital's update returns next week. Do you have any questions for the experts at NorthShore University HealthSystem? Email us at
Recent Questions
I am a veteran. Is the VA distributing vaccines?
Yes. Veterans who are currently receiving medical care from the VA and who are in an eligible group may be vaccinated at the Captain James Lovell Federal Health Care Center in North Chicago. Appointments are required. Learn more about vaccine eligibility through the VA.

How is LCHD helping people who don't have email addresses register for AllVax?
LCHD has launched a new way to register for the AllVax portal. This new form is intended to assist those without email addresses, and those who do not have the digital literacy skills to navigate the AllVax website. Complete this survey to securely submit your information to LCHD staff. When it is time to schedule an appointment, an LCHD case manager will contact you. Senior citizens may also contact LCHD for specialized phone support during designated hours; see the article below for more information.

Why is it important to continue practicing the 3Ws even after vaccination?
The CDC reports that studies are ongoing to determine if COVID-19 vaccines prevent individuals from spreading the virus. As a result, it is important to continue wearing a mask over your nose and mouth, washing your hands, and watching your distance.

Why do some vaccination sites in Lake County have residency requirements?
To ensure equitable distribution of vaccines, certain vaccination sites are targeting specific communities. The goal of residency requirements is to increase vaccination among those who are at greater risk of getting COVID-19 and suffering disproportionately poor outcomes due to systemic health disparities and barriers to vaccination, such as transportation.

Can I speak to someone at the Lake County Health Department to get an appointment faster?
AllVax customer service assistants are not able to schedule or expedite appointments. However, they are able to assist with registration and answer questions about the process. Call 847.377.8130.

What is the City doing to help residents access vaccines?
The City is working with county and state officials as well as private healthcare providers to help Highland Park residents find opportunities for vaccination. Because the City does not have its own public health department, we must coordinate with other agencies in order to facilitate potential vaccination sites in our area. The City is ready to assist with vaccination efforts however we can.
LCHD Phone Support for Seniors
The Lake County Health Department is now offering special phone customer service hours for seniors age 65+ who have questions regarding the AllVax Portal.

Additional customer service support for seniors will be available during the following times:
  • Tuesdays: 12:00 - 3:00 PM
  • Thursdays: 6:00 - 8:00 PM
  • Fridays: 12:00 - 3:00 PM

To speak to an AllVax specialist during senior hours, call 847.377.8130 and select option 1.

These additional customer service support hours are made possible thanks to volunteers. If you would like to volunteer to assist in answering questions over the phone from senior citizens, please email

AllVax will continue to provide phone support for all Lake County residents, Monday - Friday, 9:00 AM - 5:00 PM at 847.377.8130. Email support is available at
Highland Park Public Library Reopens with COVID-19 Safety Measures
Beginning Wednesday, February 24, 2021, the Highland Park Public Library will reopen for browsing and limited indoor services. As a reminder, do not visit the Library if you are exhibiting any COVID-19 symptoms. The Library has implemented COVID-19 safety measures to protect patrons and staff, including:
  • Face coverings are required for everyone over the age of two.
  • Enter and exit via the front entrance at Laurel Ave. only.
  • Capacity is limited to 40 visitors at a time; please note that you may need to wait for others to exit before entering.
  • Visits limited to 45 minutes or less.
  • Computer use and seating are limited.
  • Certain areas may be restricted. Library staff will be available to retrieve items from restricted areas.

CDC Hosts National Vaccine Forum
The National Forum on COVID-19 Vaccine is a virtual event that will unite representatives from across the country in the public and private sectors. The Forum aims to promote the most effective strategies to build trust and confidence in COVID-19 vaccines, use data to optimize vaccine implementation, and provide participants with practical information for increasing vaccine access in communities nationwide, especially for those at increased risk of COVID-19 disease and those who may face barriers to vaccination. The event will be held virtually February 22 - 24, 2021.

The CDC will be posting videos from all sessions to its website. Click here to learn more about the event.

The City of Highland Park does not have its own health department. The information in this email is derived from the Lake County Health Department, the Illinois Department of Public Health, and the Centers for Disease Control & Prevention. Questions pertaining to the distribution, scheduling, or administration of the vaccine should be directed to the Lake County Health Department. The City does not schedule appointments for or administer COVID-19 vaccines.
COVID-19 Resources