To help keep you up-to-date on the latest details of this ever evolving COVID-19
, the city has created a list of
frequently asked questions
to address pressing concerns.
Should you have additional questions, please call
our city hotline at 305.604.CITY (2489), open from Monday through Friday from 8 a.m. to 10:30 p.m.
The City has also created a new email address to send your COVID-19 questions. Email us today at
Miami Beach Trolley Update
As of today, Miami Beach Trolleys are operating from 8 a.m. to 7 p.m. from Monday through Sunday with a decreased service frequency. Passengers should expect 30 minute wait times. Additionally, the 11 Street Loop is eliminated until further notice. To track the trolley in real-time, download the free
Miami Beach e-Gov app
Our most vulnerable groups, including seniors over 70, immune-comprised people and those with underlying illnesses
SHOULD NOT TAKE PUBLIC TRANSPORTATION UNLESS URGENT AND ABSOLUTELY NECESSARY.
Virtual Cultural Offerings
Our cultural partners are busy coming up with creative ways to share their art and culture with you! Here are some upcoming opportunities to enjoy what they have to offer.
The Betsy Hotel and the FIU Miami Beach Urban Studios have partnered on an Arts Salon Programs which includes -- “Zen and the Art of … (Architecture, Music, Poetry, Photography)” debuting on Monday, March 30, 2020. The show includes four weekly installments of a new online interactive arts salon series called “Zen and the Art of … (Architecture, Poetry, Music, Photography),” featuring talks and performances by some of the most innovative artists working today. These events are free and open to the public and will be held at your house.
- March 30: Architect, Chad Oppenheim
- April 6: Cellist, Jason Calloway
- April 13: Poet, Campbell McGrath
- April 20: Cellist, Jason Calloway
All talks and performances are available from 7 p.m. to 7:30 p.m. and are accessible through Zoom by sending your rsvp to
The Bass' doors may be temporarily closed, but that just means a virtual Bass is now open! Next week, join them for
Art Camp From Home
as their team guides you through family projects in lieu of our Spring Art Camps. The Bass is also bringing their
online for free, featuring fun, at-home activities and lesson plans for all ages. Check them out for their daily 3:05 p.m. ‘Cafecito Break’ posts on
nd share what you'd like to see more of as we #MuseumFromHome, by messaging their team or leaving comments.
Watch lecture recordings from the Miami Design Preservation League's Art Deco Weekend 2020 from the comfort of your own home. Click
to read their latest newsletter with a series of lectures celebrating "Women Who Made a Difference".
Guidelines for Our Most Vulnerable Groups
These pertain to seniors over 70, immune-comprised people and those with underlying illnesses:
- Remain indoors
- Venture outside for solitary exercise only
- Pre-screen all visitors and aides by taking their temperature
- Do not visit households with multiple people
- Wear masks when in the company of others
- Conversely, to the greatest extent possible, everyone in the presence of vulnerable people should wear a mask
- Always stay at least six feet away from individuals
- Do not take public transportation unless urgent and absolutely necessary
Emerging Reports of Scams
There have been some reports of scams happening within Miami-Dade County. Scams will probably evolve over time, but some include: people going door-to-door selling COVID-19 test kits; texts/emails/phone calls from companies offering fast test results or asking the recipient to claim their free protective mask from the Red Cross or a similar organization; text or emails that the recipient is suspected to have come in contact with the coronavirus and requests credit card information to ship medication; offers to invest in stocks related to the illness; various organizations soliciting online donations for COVID-19 related work, etc.
It’s important to only seek information from trusted sources such as the Centers for Disease Control & Prevention and the Florida Department of Health. If you have been targeted by any of these scams, you should report it to the Miami Beach Police Department’s non-emergency number at 305.673.7900. If your issue is an emergency, please call 911 immediately.
Parkmobile Payments Only at Curbside Parking Spaces
To help minimize the use of touch surfaces to further prevent the transmittal of COVID-19, payment for curbside parking spaces is now being accepted through the Parkmobile app only.
The Parkmobile app is a free download on iOS and Android. It provides a simple and convenient way to pay for parking while avoiding touch surfaces and observing social distancing. For details,
Federal Tax Filing Postponed
Taxpayers and Businesses will have additional time to file and make payments without interest or penalties. Filing deadline has been moved from April 15 to July 15.
The City of Miami Beach remains committed to ensuring the safety and public health of our residents, visitors and local businesses. As the information is changing rapidly pertaining to COVID-19, the administration is conducting daily interdepartmental calls to monitor the progression of novel coronavirus COVID-19 to ensure that we stay informed and prepared to respond if needed. We are also closely following the guidelines provided by the
Centers for Disease Control and Prevention (CDC)
Florida Department of Health
Below is an ongoing summary of updates from the City of Miami Beach.
We are continuing to ensure our spaces, including city facilities and beachfront restrooms are being thoroughly cleaned. This includes the daily effort of wiping down every touch surface such as door handles, elevator push buttons, handrails and recreation equipment. Cleaning contractors are also providing additional training to staff to ensure proper cleaning techniques are utilized.
Miami Beach Trolley
In addition to standard daily cleaning practices, the City of Miami Beach and its trolley operator, Limousines of South Florida (LSF), have partnered in increasing the frequency of cleaning to help protect passengers from the spread of coronavirus.
In particular, “high touch” areas, including buttons, handholds, pull cords, and rails are being cleaned more frequently. Moreover, every Miami Beach trolley vehicle is being deep-cleaned after every other route.
- Based on availability, trolleys may be equipped with hand sanitizing gel or wipes.
- When there is an unsanitary condition reported, it is standard practice for LSF to take the vehicle out of service immediately for cleaning and disinfecting.
Seniors are encouraged to limit their trolley usage to adhere to the CDC's recommendations to practice social distancing.
Miami-Dade Transit Update
Miami-Dade Transit’s Metrobus system will continue to run weekday routes across Miami-Dade County with reduced frequencies.
The following Miami Beach routes may experience reduced frequency on weekdays:
79, 103, 110, 112, 113, 119, 120 and 150.
Metrobus weekend services will remain operating as published and will be monitored closely. Customers are encouraged to use contactless, online and mobile payment methods to ride transit and the County’s online services and mobile application (Go Miami-Dade Transit) to stay connected. For Miami-Dade County transit updates, please click
All recreation centers and programs are closed until further notice. For detailed information regarding facilities and summer camps, visit our dedicated
and view the tab pertaining to Parks & Rec: Programs and Class Updates.
Should you have any questions or concerns, please contact the Parks and Recreation Department at 305.673.7730.
Impacted City Services
For a full list of impacted city services, including the Building Department, Code Compliance and more, select the Impacted City Services tab on our
Business Assistance & Resources
and resources for businesses expected to be impacted by the COVID-19 pandemic, including
Governor DeSantis' Florida Small Business Emergency Loan Program.
to read the latest e-blast to the business community.
Miami-Dade County Special Transportation Service (STS)
For elderly and those with special needs, the County offers an alternative mode of transportation that offers door-to-door transportation service from the main entrance of pick-up to the main entrance of drop-off locations. Please note that you MUST be eligible for these services in order to utilize them.
The service operates 24 hours a day, 7 days a week and can be used throughout Miami-Dade County
for those that are eligible.
Visit the County's website
and learn more about the eligibility requirements.
Resident Parking Rate Registration: COVID-19 Temporary Relief
We understand the challenges brought on by the Coronavirus (COVID-19) has caused some level of inconvenience for us all. In order to alleviate some of those challenges, residents may park and will be honored in all municipal parking lots.
For more detailed information related to the Miami Beach Resident Parking Rate Program, please
Seniors and Special Needs Community
All senior centers are closed effective Monday, March 16
. Any seniors
that are currently registered
in a senior meals program will be served meals by their respective providers based on their specific plans. View additional information under the Senior/Special Needs Update tab on our
Prevention Starts With You
The CDC urges everyone to do their part to help during this emerging public health threat, this includes:
- Washing your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol
- Avoid touching your eyes, nose and mouth
- Avoid close contact with people who are sick
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
- Take personal responsibility. If you are sick with a fever, cough or viral symptoms, please stay away from others, including the work environment and crowded areas
If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease such as:
During a COVID-19 outbreak in your community,
as much as possible.
There is currently no vaccine to prevent COVID-19, you can learn more about prevention and treatment by
visiting the CDC website