Saturday, April 11, 2020
As we continue to battle the physical impacts of the current crisis, it is equally important to respond to its psychological impacts. As many of us experience fear, anxiety, loneliness, stress, grief and stigma, let’s remember to take good care of ourselves, our loved ones, neighbors and friends. Stay connected, support and be kind to one another. It's emotional resilience that will bring us to the light at the end of the COVID-19 tunnel.

T he following local mental health services are being offered to the residents of Miami Beach:
Miami-Dade Public Schools has an active Mental Health Service hotline to assist students and their families with emotional and mental health support. Dial 305.955.7100 for assistance and information. Hours of operation are Monday – Friday from 8 a.m. to 4 p.m. Miami Beach public school students may also connect to a mental health professional by reaching out to their school counselor directly via email.

National Alliance on Mental Health of Miami-Dade County i s now offering peer and family support group sessions on Zoom. Group sessions are free for all age groups and are being offered in both English and Spanish. See their calendar f or scheduled sessions and email to request additional information.

Florida Blue is offering free bilingual emotional support to all Floridians, including those who do not have insurance or have coverage with another health plan. Call 833.848.1762 for the toll-free 24-hr. helpline.

Jewish Community Services of South Florida continues in-person and telephone counseling services at its Miami Beach location. JCS will also be launching a pilot Tele-Mental Health Program this month. Call 211 or 305.576.6550 for remote assistance.
The following local mental health providers offer tele-medicine services and are accepting new patients. Please call for information and appointments :

Citrus Health : 305.825.0300
Borinquen Clinic : 305.576.1599
Banyan Health Systems: 305-774-3300

Important links to mental health resources and information:

Resources for Immediate Response:
*Please dial 911 if it's an emergency.

Disaster Distress Helpline – Call 1.800.985.5990 for immediate crisis counseling on emotional distress related to any natural or human-caused disaster. The 24/7, 365-day-a-year, toll-free hotline is especially ready to respond during the current pandemic. Multilingual and confidential support is available to all residents in the United States.

Crisis Text Line – Text HOME to 74171 to connect with a Crisis Counselor on coronavirus fears, or any general concerns related to emotional abuse, depression, suicide and more. A trained professional will respond via text message with emotional guidance and support.
National Domestic Violence Hotline – Call 1.800.799.7233 or text LOVEIS to 22522 to speak safely and confidentially to a trained specialist on domestic violence during the coronavirus crisis. Victims and survivors that need advice, resources or a path to safety can reach the service 24/7.
Suicide Prevention Lifeline - Call 1.800.273.8255 for confidential support for those in distress. The Lifeline provides 24/7 support to you and your loved ones to help you help yourself or someone else.
Mandatory Face Coverings
Miami-Dade County has issued Emergency Order 20-20, mandating persons working in or visiting grocery stores, restaurants, pharmacies, construction sites, public transit vehicles, vehicles for hire, and locations where social distancing measures are not possible to wear facial coverings as defined by the Centers for Disease Control & Prevention (CDC).
COVID-19 Testing for Miami Beach Seniors
Beginning Monday, April 13, the City of Miami Beach will offer in-home COVID-19 testing  for homebound Miami Beach seniors that are 65 years and older and are experiencing symptoms   associated with the coronavirus  — including fever, shortness of breath or a persistent cough.

Testing is  by appointment only  and residents who meet the aforementioned criteria should call the city’s customer service center at 305.604.CITY (2489) to request an appointment. The customer service center is open Monday through Friday from 8 a.m. to 6:30 p.m. Since there are a limited number of tests, the city asks that only seniors that meet the criteria schedule an appointment.

In-home testing for homebound residents is provided by MedRite with the assistance of the Miami Beach Fire Department.
Virtual Sustainachella
Tune in to another Virtual Sustainachella on Tuesday, April 14 as we work to provide the com munity with the knowledge and tools necessary to live a more sustainable lifestyle.

Tuesday, April 14
12 PM - 1 PM
Register today to obtain access to the Zoom meeting as we discuss more sustainable transportation and how to repair your bike. Click  here  to register now.
Unemployment Applications
“Safer at Home” Option:
To help comply with the “Stay at Home” Emergency Order, the City of Miami Beach will mail unemployment applications along with a prepaid return envelope directly to your home. Simply send your request to Please allow a few days for the application to arrive.
Pick Up Option:
Should you wish to file a claim faster, you have several pick up options: 

Unemployment applications are available for pick up at 26 Miami-Dade Public Libraries. Both the Miami Beach Regional Library and North Shore Library will have unemployment applications. Once completed, applications can be dropped off back at the library book drop off where they will be sent overnight to the Florida Department of Economic Opportunity.
Self Printing Option:
Those with printers can   access the paper application here   and print from home.

Mental Health Support for All Miami Beach Public School Children
Each city funded mental health professional is now available to provide  individual telephonic support  for any child or family in need with services including, but not limited to:
  • Anxiety
  • Depression
  • Stress Management
  • Family Issues
Any child or family in need should contact their public school counselor or principal via email or call 305.995.3000 and request to be connected with your public school administration.
Mobile Testing Center
MedRite has launched a mobile testing center in Miami Beach. Pre-registration is required, please visit to make your appointment.
Coronavirus (COVID-19) Data
The Florida Department of Health (FDOH) has created an online portal to report their information pertaining to COVID-19 cases in Florida. Click here to view the FDOH's page with more information of their case breakdowns. Please note that per the FDOH website, data in this report is provisional and subject to change.

Commission Meeting
The upcoming Commission meeting being held Wednesday, April 22 will be televised on MBTV and streamed live on Facebook . The Commission Chambers will be closed to the public.
  • How to provide spoken public comment during the City Commission Meeting: The public may provide spoken comment by dialing telephone 312.626.6799 or 1.888.475.4499 (Toll Free). The Webinar ID is 235797272#. Press *9 to raise a hand to be placed in queue to speak.

  • How to submit written public comment before the City Commission Meeting: The public may submit written comments by sending an email to by 5 p.m. the day before the Commission Meeting. Please identify the Agenda Item Number in the email subject line. Emails received will be forwarded to the Mayor and Commissioners and will be included as a part of the meeting record.
Miami Beach Police Online Reports
In a continuing effort to reduce the risk of exposing first responders to COVID-19, the Miami Beach Police Department (MBPD) will begin taking reports for non-priority calls over the phone and online. Police officers will continue to respond to in-progress and priority calls.

Effective immediately, the city’s 911 call center will begin screening eligible calls and provide callers with an option to file a report over the phone or online. The online reporting system is available at under the SERVICES tab. Please continue to dial 911 for emergencies or 305.673.7900 for non-emergencies. 

Meals for Heroes
Meals for Heroes is a South Florida based not for profit company providing hospital emergency rooms and ICU’s, EMS and first responder teams, and COVID-19 mobile testing centers with dinner cooked and prepared by local restaurants and caterers. When you donate, you’re not just giving a front line medical worker a hot meal, you’re also putting a cook back to work.

Click here to learn more and donate to our hometown heroes.

Virtual Cultural Offerings
Feeling the cabin fever? Our cultural partners are busy coming up with creative ways to share their art and culture with you! Click here to view all there is to experience virtually in Miami Beach.

Looking for fun activities for your little ones? The Children's Trust Stay Home website is filled with activities, audio books for the kids, coloring books featuring Romero Britto artwork and more. Click here to start playing today.

 Customer Service
Our city hotline at 305.604.CITY (2489) is open Monday through Friday from 8 a.m. to 6:30 p.m. You can also email your questions to .
To help keep you informed on the latest details of this ever evolving COVID-19 pandemic , the city has created a dedicated, city-related coronavirus webpage. We encourage you to continuously visit f or the most up-to-date information, including a list of frequently asked questions , important resources, impacts to city services and more.
Below is an ongoing summary of updates from the City of Miami Beach.

Miami Beach Resource Center
Has your business or job been impacted by coronavarius pandemic? The City of Miami Beach is here to help! Please email your contact information and inquiry to and one of our resource agents will assist you.
Impacted Meetings/Events
For a full list of impacted meetings and events, please visit .

Miami Beach Restaurants - Takeout and Delivery
The City of Miami Beach is maintaining the general curfew throughout the city beginning at midnight each night, but permits restaurants to continue to operate their kitchens after midnight, for delivery services only .

Meals for Seniors
If you are a senior citizen 65 years or older and are having problems getting meals, please call Miami-Dade County’s 311 Call Center between the hours of 7 a.m. and 7 p.m . and you will be immediately patched in with their Emergency Operations Center to get you the meals or other services that you may need. If you are not a senior, we still encourage you to share this message with any senior you may know.

Business Assistance & Resources
View some helpful tools and resources for businesses expected to be impacted by the COVID-19 pandemic, including information on Governor DeSantis' Florida Small Business Emergency Loan Program and more on our dedicated business portal .

Stay Informed
The City of Miami Beach remains committed to ensuring the safety and public health of our residents, visitors and local businesses. As the information is changing rapidly pertaining to COVID-19, the administration is conducting daily interdepartmental calls to monitor the progression of novel coronavirus COVID-19 to ensure that we stay informed and respond when needed. We are also closely following the guidelines provided by the Centers for Disease Control and Prevention (CDC) and the Florida Department of Health (FDOH).

For updated information on the city’s efforts, please visit: . We will also post updated messages via email , Nextdoor , Facebook, Twitter and via text.