Windsor Heights Proposed Budget Includes Investment in Roads, Parks, and Public Safety Facility
 
The Windsor Heights City Council was presented a proposed budget for the fiscal year 2022 (beginning July 1, 2021) in January. The document, which outlines a proposed spending plan for the coming year, calls for no change in the current tax levy and recommends a number of capital infrastructure projects focusing on neighborhood streets, park improvements, and replacement of the public safety building parking lot. Below are some other items in the plan.
 
ROADS
  • Crocker Street (Mariner to 65th St.) overlay
  • Mariner Place (Crocker to Center St.) overlay
  • Sunset Terrace (63rd St. to 64th St.) mill and overlay
  • Colby Ave. (64th St. to 66th St.) full-depth patching
  • Jefferson Ave. (70th to 73rd St.) full-depth patch
  • Wilshire Blvd. (70th St. to approx. the 7100 block) full-depth patch
 
PARKS
  • Colby Park Splash Pad
  • Tennis Court Improvements
  • Colby Park Fitness Circuit
  • Colby Park Playground Refresh & Reconfigure
  • Windsor Heights Dog Park Equipment/Fence
 
PUBLIC FACILITIES
  • Public Safety Parking Lot Replacement
 
The entire 2022-2032 Proposed Capital Improvement Plan (CIP) and Colby Park Concept Drawing can be viewed on the City’s website by clicking the button below.

The City of Windsor Heights has faced worsening road conditions in recent years with limited resources to undertake repair and reconstruction projects. But in the spring of 2020, we took action and started four major reconstruction projects in one year. And true to 2020, these projects faced several challenges. Crews pushed through, and major progress was made. Here's what needed to be fixed, what happened, and what's next for road construction in Windsor Heights.
Thank you to everyone who has remembered these snow removal reminders. This helps our public works crew clear the streets faster.
  • Do not park on the street when it snows and 24 hours after the snowfall ends (City Code 60.10.10). Failure to do so may result in a $25 citation (City Code 60.11.03).
  • Don't push snow from your property into the street.
  • Clear sidewalks within 48 hours after snowfall ends

Check out this video with Public Works Director Dalton Jacobus on why it's important to not park on the street when it snows.
The top priority for snow removal is opening up streets so that police cars, fire engines, and ambulances can respond to emergencies. The second priority for snow removal is access in and out of driveways for residents. Operations are prioritized as follows:

  • Priority 1 — Major Streets/Collectors (blizzard or blowing snow conditions, maybe require repeat attention before moving to Priority 2)
  • Priority 2 — Hills and Ice Prone Areas (to minimize the potential for accidents)
  • Priority 3 — Residential Side Streets
  • Priority 4 — Trails, Public Facilities, and Public Parking Spaces

If your street has not been plowed, it is because we are working on opening up the main thoroughfares. Our snow removal operations do not stop until all streets have been cleared. If you think that a plow driver has missed your street, please call City Hall at 515-279-3662.

The Iowa DOT does snow removal on I-235 and 63rd Street (Highway 28) through Windsor Heights.
Stay in the know the next time it snows with Windsor Heights text and email alerts. These alerts are sent for snow parking bans, road closures, water main breaks, and other breaking news. If you'd like to sign up, please click the button below.
Who Do I Call?

Don't know who to call if you need to have your water turned off or if your recycling wasn't picked up this week? Here's a list of resources that will come in handy.

Missed Garbage Collection
Call ASI, your garbage hauler, at 515-964-5229.

Missed Recycling or Yard Waste Collection
Call Metro Waste Authority, your recycling hauler, at 515-244-7336.

Start/Stop Trash or Recycling
Call Des Moines Water Works at 515-283-8700. Garbage/recycling service begins when water service is requested. If it’s a new home, a cart will be delivered shortly after. Garbage/recycling service ends when water is canceled. When you move, leave your cart with the house.

Water Issue/Utility Billing
Call Des Moines Water Works at 515-283-8700.

Snow Removal Issues
Call the Public Works Department at 645-6825.

City or Police Questions
City staff is happy to help you with any questions you may have and can be reached at City Hall at 515-279-3662. To reach the Police Department, please call 515-286-3632.
Summer Cleanup Events

City-Wide Garage Sale
The City-Wide Garage Sale will be on Saturday, June 5th. This is a designated date for residents to host garage sales from the Windsor Heights homes. If you would like to participate, please email your name and address to wtucker@windsorheights.org. The City will be releasing a map closer to the event.

Spring Cleanup
The Spring Cleanup will take place in the summer this year on Saturday, June 12th. This is a chance for residents to get rid of any unwanted items that won't fit in their trash cart. Stay tuned for more information on what you can and can't dispose of as the event gets closer.
Officers of the Year
On January 16, 2020, the Windsor Heights Police Department and the Windsor Heights (Iowa) Fire Department joined together for an awards dinner.
Officer Kyle Johnson was selected as Officer of the Year for 2020. Kyle displays the core values of the Windsor Heights Police Department – respect, compassion, empathy, and integrity – in his performance and this award is well deserved! Congratulations, Officer Johnson!
As a testament to the amazing and dedicated professionals the City of Windsor Heights is lucky enough to have on our Fire Department, the Medic of the Year award was a tie this year. Both Jeremy Dietch and Jared Dumermuth received the same number of votes and both are recognized as Medics of the Year. Some of the comments supporting Dietch’s votes include, “Dietch is a new medic, extremely dedicated and goes out of his way to help patients,” and “Dietch is always willing to help out, pickup shifts, and is an all around good guy.” Some of the comments supporting Dumermuth’s votes include, “High level of knowledge and quick to act,” and “Always has new suggestions for improvement.” Congratulations Jeremy and Jared!
This year's most improved member for the is Brett Merseal. His peers said, “Continuously looking for new things to learn and for which to certify,” “EMT Skills have gotten stronger and he is more confident,” and “Merseal has become much more comfortable is his role as an EMT.” Congratulations, Brett!

On October 10, 2020, Paramedic / Firefighter Dumermuth and EMT / Firefighter Merseal responded to a cardiac arrest incident resulting from an overdose. When crews arrived, they found a male unconscious and not breathing. The patient had a history of drug abuse and was believed to be suffering from an overdose. Officers with the Windsor Heights Police Department used an AED and the WHFD team administered Narcan. The patient was quickly transported to the hospital and the patient was eventually able to be released from the hospital. Saving the life of another is something in which to take great pride! The percentage of people who are able to be revived following cardiac arrest is low due to various circumstances and we celebrate when the odds turn to our favor! Congratulations to Paramedic Dumermuth and EMT Merseal on a job well done. Both were presented with the Department Life Saving Award.
All dogs and cats are required to be licensed in the City of Windsor Heights on an annual basis.

  • Spayed/neutered animal: $20 per calendar year 
  • Not spayed/neutered: $30 per calendar year 
  • After March 31 - fees double

This year we've moved the process online. Click the button below to register your pet. You will need to create an account. Please email any questions to police@windsorheights.org or call 515-277-4453.

Those owners wishing to submit a form by mail with a check may do so by downloading a printable form here: 2021 Pet License Form - Print Only.
City buildings remain closed to the public due to the high number of COVID-19 cases in Polk County. City staff is still working at this time and is available to help you over the phone at 515-279-3662. You can also access the same services online at windsorheights.org. Click on the button below to watch a video that shows you what you can do on our website.
Ball field rentals for the spring season can now be made online. Reservations are accepted on a first come first serve basis.
The Community Center and Pavilion are all available to rent online and are abiding by the current restrictions set by the governor. The Dog Park and playground remain open. The outdoor restrooms are closed and the water fountains are turned off for the winter.
City Council Meetings
Recordings of City Council Meetings are now available to view on windsorheights.org as well as the City's YouTube account.

During the COVID-19 pandemic, City Council Meetings will be conducted via Zoom. Zoom meeting information will be posted on windsorheights.org and on social media.

Zoom Meeting Information
Meeting ID: 882 5126 3290
Passcode: 084772
Phone: 1 312 626 6799

Check out the City Council Recap! This is a brief highlight of the City Council meetings. The recap is not minutes of the Council meeting. Minutes are considered and approved at the subsequent Council meeting.
Prefer a Printed Newsletter?
We are giving our residents the option to receive their City newsletter in printed form. If you would like to (or know a neighbor who would) please email your name and address to Communications/Recreation Coordinator Whitney Tucker at wtucker@windsorheights.org or call 515-645-6819. Residents have to opt in to receive the newsletter in printed form, they will not automatically be mailed to every resident.
Save the Date

  • February 8 — City Council Meeting Via Zoom
  • February 22 — City Council Meeting Via Zoom
  • March 1 — City Council Meeting Via Zoom
  • March 15 — City Council Meeting Via Zoom
  • April 5 — City Council Meeting Via Zoom
  • April 19 — City Council Meeting Via Zoom
  • May 3 — City Council Meeting Via Zoom
  • May 17 — City Council Meeting Via Zoom
  • June 5 — City Wide Garage Sale
  • June 7 — City Council Meeting Via Zoom
  • June 12 — Spring Cleanup
  • June 21 — City Council Meeting Via Zoom

City Council meetings will be conducted on Zoom until further notice
Phone Numbers

City Hall 515-279-3662
Police Department 515-286-3632
Police Admin/Records 515-277-4453
Building Inspections 515-333-4161 (Safe Building)
Fire Department 515-279-9450
Public Works Department 515-645-6825
Community Events Center 515-645-6819
Animal Control 515-286-3632