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The Medicare Administrative Contractors have come together to offer a series of opportunities for ambulance services to come together to discuss issues related to Medicare payments and policies. We encourage ambulance services to participate in these discussions as the MACs seek to provide guidance and foster open communication with them and among ambulance services.
The first meeting is scheduled for Thursday, May 22, 2025, from 2:00 pm - 4:00 pm ET, and the link to register is here: Microsoft Virtual Events Powered by Teams
The MACs have offered the following as the goals of the coalition:
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Improve Communication: Create a live venue for collaborative and meaningful dialogue specific to ambulance billing and documentation related to Medicare regulations; subsequently offering the MACs the opportunity to better understand day-to-day routines and issues of ambulance providers working to correlate Medicare regulations into practices, policies, and procedures.
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Support Innovation: Through creativity and innovative efforts we will work to develop and launch new and creative educational ideas specific to Medicare ambulance regulations to assist the ambulance community in continued understanding of federal regulations.
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Preserve Integrity: Promote the maintenance of the goals and responsibilities of the coalition in an honest and ethical manner to uphold all laws, rules, and regulations.
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Provide Quality Customer Service: Exceed provider expectations by efficiently and effectively assisting and supporting the ambulance community via educational opportunities, answers to questions, and continued expeditious regulatory ambulance-specific updates.
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Create a Responsible, Collaborative Provider Community: Develop an environment that offers providers the opportunity to become individually responsible for services they provide through quality education, as well as meet and collaborate with other members of the ambulance community in an effort to develop a better understanding of best practices specific to Medicare ambulance regulations.
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Protect Beneficiaries and Providers: Ensure the physical and monetary safety of Medicare beneficiaries by providing a clear understanding of federal Medicare services, billing, and documentation regulations that also protect our ambulance provider members.
Some MACs are requesting that questions be submitted prior to the meeting, by Thursday, April 24. To submit questions, choose your MAC:
If you are unable to attend, we will be attending this event and will provide a summary of any key or important points after the meeting.
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