April 2020

In this issue...
NCAFCC Summit & Member Meeting
CEO Connection
Deputy Director
NAFC Charitable Health Care Symposium
Upcoming Events & Deadlines

Quick Links
September 10-11, 2020

Please note the new dates. Registration fees and room rates remain the same. More information coming in the summer.
CEO Connection
Randy Jordan, CEO

COVID-19, Masks and Telemedicine
 “Unprecedented” seems to be a good term to describe the times we are in with COVID-19. However, there are some familiar echoes from my past experiences in disaster relief during the South Asia tsunami, Hurricane Katrina and the Haiti earthquake. The common ground is that the work of any disaster is relentless and so must be our response. The other important consideration is where to fix your focus, since the needs surpass the abilities of any one actor. So, at NCAFCC, we have chosen to be relentless in pursuing the scarce medical supply resources that you need and to provide you with the wonderful tool of telemedicine.
Last week, when your needs surveys were returned to Cindy Jones, N95/P95 masks stood out and coincided with an unexpected gift from the North Carolina Baptist Assembly and FaithHealth. With some help from Katie Yarbrough in finding a shipper, Cindy’s quick work on address labels and Tim Gallagher’s truck, we were able to quickly dispatch 700 masks to the 35 Member clinics who requested them. At the same time, Mark Scheerer has been relentless in working with Dr. Andy Barbash to make available the Updox telemedicine service to all Member clinics who request telemedicine. Currently, we have 35 Member clinics who are active in telemedicine and more on the way. You can watch our telemedicine story on the series of four Healthy Neighbors Podcasts that were just posted on our website . Most importantly, your courage in continuing to provide needed medical and social service to North Carolina’s uninsured residents has been outstanding.
Relentless focus – here’s a testimony by one of your colleagues of the difference that we are making together. “Between this & the telemedicine, you guys have played a HUGE role in our clinic being able to continue to serve our patients!” At NCAFCC, it’s our honor to serve with each of you during this time of need.
COVID-19 Overload
Mark Scheerer
Deputy Director

By now, you've been inundated with news about COVID-19 from every source possible, including us. With so much information coming at you, this month's article is simply links that you may find useful. A "one- stop shop" of resources that you can refer to for up-to-date information. Stay safe. Stay informed. Stay well.

Telemedicine Solution
So far 35 clinics have registered to use our telemedicine program that is available for free to NCAFCC members. For more information on how to register and use telemedicine in your clinic, simply email me to get started.

Weekly Forums
Subject Matter Experts from the NC DPH will provide a quick update on any new developments. Webinar access through your computer:
https://zoom.us/j/705979628 (copy and paste in your browser)  

COVID-19 Assistance
Call 2-2-1 or 888-892-1162
Text COVIDNC to 898211 for COVID-19 updates

The CARES Act - Small Business Continuation Loans
If your clinic is facing financial challenges due to the disruption in normal services due to the COVID-19 pandemic, the recent stimulus package passed by Congress contains provisions for non-profit small businesses (like free and charitable clinics) to apply for business continuation loans that may be forgiven under certain circumstances. This loan opportunity is knows as the CARES Act. The National Association of Free and Charitable Clinics is responsible for opening the language of the CARES Act to make the loans and the opportunity for them to be forgiven to free and charitable clinics.
Here’s some information pertaining to the CARES Act: 
Small Business Guide and Checklist from the U.S. Chamber that explains small business support provided through the Act. Questions and answers about eligibility, what lenders will be evaluating, how much can be borrowed and if the loan will be forgiven.
The  U.S. Senate Committee on Small Business and Entrepreneurship also published a guide and frequently asked questions for the new resources available.
Clinic News

Tony Price and his team at Moore Free & Charitable Clinic are proud to announce they have received from the National Committee for Quality Assurance (NCQA) certification as having achieved recognition for systematic use of patient-centered, coordinated care management processes.

The National Committee for Quality Assurance describes t he patient-centered medical home (PCMH) as a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams.

Research shows that PCMHs improve quality and the patient experience, and increase staff satisfaction—while reducing health care costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.

Congratulations to Tony and the Moore and Free Charitable Clinic for becoming the first NCAFCC clinic to gain PCMH recognition!

Early Bird Member Registration –  If registered by May 1, 2020
Upcoming Events & Deadlines
Board of Directors 

Board Chair
April Cook, MBA
Lake Norman Community Health Clinic

Vice Chair
Tony Price
Moore Free and Charitable Clinic

John Price, MPA
 ORHCC – Retired

Tracy Salisbury
Open Door Clinic of Alamance County

Lisa Bottomley
Community Care Clinic

Sissy Lee-Elmore, MBA, MPA
WATCH Healthcare Program
Past Chair


Jerry Hermanson, MBA
Community Care Clinic of Highlands-Cashiers

Andy Kurtzman, MHCA
Scotland Community Health Clinic

Michael Lischke, EdD, MPH
Northwest AHEC
WFU School of Medicine

Theo McClammy
Caring Community Clinic

John Mills, CPC

Krista Woolly, MS
Community Care Clinic of Rowan County

2018 Annual Outcomes Report
The first four of our Healthy Neighbors podcasts are online on our website . In the first series, Randy Jordan and Dr. Andy Barbash discuss telemedicine and how NCAFCC clinics are adopting this model of care during the COVID-19 pandemic and beyond.

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Deputy Director
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Cindy Jones , RCP
Director of Quality & Clinical Support
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Office Manager
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