June 2020

In this issue...
NCAFCC Summit & Member Meeting - CANCELLED
CEO Connection
A Message from Your Board Chair
Updates from Cindy
Deputy Director
Clinics in the News
NAFC Charitable Health Care Symposium
Upcoming Events & Deadlines

Quick Links
NCAFCC Summit 2020 Announcement
-- Cancelled --

Due to the COVID-19 pandemic and our desire to keep all of you safe and well, we have made the difficult decision to cancel this year's meeting. If you registered for the earlier date, you should have already received a refund. Please let Mark know if you haven't receive your refund.

Keep on the lookout for announcements about any future meetings.
CEO Connection
Randy Jordan, CEO

Team Spirit
In the spirit of a concise newsletter at a time when you are being flooded with communications, here’s this month’s article.
A Message from Your Board Chair
April Cook
Lake Norman Community Health Clinic

Dear Colleagues,
As we move into the next phase of opening our economy, emotions of excitement, fear, happiness, anxiety, frustration and confidence are peppering each and every one of us daily if not hourly. With that being said, I would like to share a poem by Robert Longley that I feel describes where we are in this moment. As always, thank you for the leadership each of you have provided to your staff, patients and community. 

Stay safe,

The Journey
Where is it you journey?
Where it is you've been?
You're focused on the future
The question though is when
All of it reflective
Of days no longer here
Clinging to the memories
Of things you once held dear
The piece that you are missing
Is what you see each day
It is the now you're living
​Which prepares you for your way
So close your eyes to future
Or days preceding now
And focus on the present
For today will show you how

Updates from Cindy

NCQA Patient-Centered Medical Home Recognition
On May 22 Alliance Medical Ministry received Patient-Centered Medical Home Recognition from the National Committee for Quality Assurance (NCQA). Congratulations and thanks go out to the staff and volunteers for their dedication in transforming their clinic into a nationally Recognized Patient-Centered Medical Home.
Annual Outcomes Grant and Top Performer Awards
Thanks to those members that participated in Section D of the Annual Outcomes Survey. Tracking and measuring health gain outcomes is an integral part of the survey and greatly contributes to the free and charitable clinic story. Section D of the survey provides members with the opportunity to enhance their quality of care and strengthen their positions as safety-net providers.

Participating members are eligible to receive an Annual Outcomes Grant and possible Top Performer Award, due to the generosity of Blue Cross and Blue Shield of North Carolina. The grants and awards will be going out to eligible members this month.

Top Performers Awards go to the following:
Members that provided primary care services and placed within the top performance for both diabetes and hypertension outcome metrics:
Diabetes Hemoglobin A1C Poor Control was 11% for reported diabetic patients, and
Controlling High Blood Pressure for reported hypertensive patients was ≥ 80%.
·         Community Health Services of Union County – Monroe,
·         Scotland Community Health Clinic – Laurinburg, and
·         St. Joseph Primary Care – Raleigh
Awards also go to two unique members that did not provide predominate primary care services but demonstrated their distinctive value by creating project objectives that measured patient and/or community impact based on number of patients impacted, meeting target goals and strength of goals.
·         Senior PharmAssist -Durham, and
·         Shelter Health Services – Charlotte
Congratulations to these Top Performers!
NCAFCC Accreditation Program
Due to the COVID-19 crisis the NCAFCC Accreditation Program is being revised as follows:
·         All currently accredited members whose status expired, or is due to expire March – December 2020, are being given a 6-month extension from their expiration dates to re-apply for accreditation status.
·         The NCAFCC Accreditation Program is being developed into a digital platform that will be made available to the membership this summer.
·         All members seeking accreditation status (new or re-application) will submit a digital version of their NCAFCC Accreditation Manual per the Accreditation Program standards/indicators.
·         Accreditation reviews and site visits will be performed by virtual meetings.
Shorter and Sweeter
Mark Scheerer
Deputy Director

As promised, we are keeping this month's newsletter shorter than normal. Just a couple of items from me. Speaking for the board and staff, we are disappointed that we've had to cancel this year's summit. We had an exciting agenda that was engaging for you and your staff and board members. We hope to hold meetings utilizing different formats in the next few months.

Just a couple items to share:

TPC Webinar
Thursday, June 4 at 12:00.
Representatives from The Pharmacy Connection will show you software to Increase Access to free Brand Name and Low Cost Generic Medications

To join the Zoom meeting simply copy and paste the link below. Pre-registration is not required.
To join by phone: 1-929- 205-6099
Meeting ID: 865 3810 8017
Password: 985243

Prescription Medication Samples
Novo Nordisk will provide complimentary prescription medication samples to eligible practitioners for appropriate patients. Visit their website for full details.

Sponsored by the NC Association of Free and Charitable Clinics and the National Association of Free and Charitable Clinics.
  • Messaging & Communications – Developing Your Clinic’s COVID-19 Narrative Watch >>
  • Financial Resources – Building Your Clinic’s Value Proposition | Watch >>
  • Human Resources – Sustaining Your Clinic Team | Watch >>
  • Strategic Opportunities – Leveraging the Crisis for Change | Watch >>
  • NCAFCC COVID-19 Workbook by Next Stage | View PDF >>

More clinics are starting to ramp up operations and are looking for guidance. This website provides some "food for thought" as you start seeing an increasing number of patients.
NCAFCC and Clinics in the News
There have been a number of news articles and interviews highlighting the difference clinics are making during the COVID-19 pandemic. Click here to read more.
Upcoming Events & Deadlines
Board of Directors 

Board Chair
April Cook, MBA
Lake Norman Community Health Clinic

Vice Chair
Tony Price
Moore Free and Charitable Clinic

John Price, MPA
 ORHCC – Retired

Tracy Salisbury
Open Door Clinic of Alamance County

Lisa Bottomley
Community Care Clinic

Sissy Lee-Elmore, MBA, MPA
WATCH Healthcare Program
Past Chair


Jerry Hermanson, MBA
Community Care Clinic of Highlands-Cashiers

Andy Kurtzman, MHCA
Scotland Community Health Clinic

Michael Lischke, EdD, MPH
Northwest AHEC
WFU School of Medicine

Theo McClammy
Caring Community Clinic

John Mills, CPC

Krista Woolly, MS
Community Care Clinic of Rowan County

2018 Annual Outcomes Report
The first four of our Healthy Neighbors podcasts are online on our website . In the first series, Randy Jordan and Dr. Andy Barbash discuss telemedicine and how NCAFCC clinics are adopting this model of care during the COVID-19 pandemic and beyond.

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Deputy Director
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Cindy Jones , RCP
Director of Quality & Clinical Support
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Office Manager
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