Clinical Techniques and
Best Practices in using a Telehealth Platform
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With Cinthya Chin Herrera, PsyD |
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Friday, September 25th | 9:00am-4:00pm |
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Online Waiting Room opens at 8:45a;
Training Begins at 9a
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Online | 6 CE Credits | No Fee |
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Private code: eybmal
*To register, please follow the link above and log in to your A Better Way Training account. If you do not yet have an account, please create one to sign up for this course
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6 CE Credits for LCSW, LMFT, LPCC, LEP, & PSY |
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A Better Way is approved by the California Psychological Association to provide continuing professional education for psychologists. A Better Way is approved by the California Association of Marriage and Family Therapists to sponsor Continuing Education for LCSW, LMFT, LPCC, & LEP. This course meets the qualifications for continuing education credit for PsyD, PhD, LMFTs, LCSWs, LPCCs, & LEP as required by the California Board of Behavioral Sciences. CAMFT Continuing Education Provider # 62361. CPA Provider # ABE010. A Better Way maintains responsibility for this program/course and its content.
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The rapid spread of COVID-19 and social distancing measures are changing the way providers work across systems to provide needed mental health services. In the transition from face-to-face to remote communication, new challenges are cropping up. While much of evidence-base for telehealth services discusses best-practices, the context of the COVID-19 pandemic requires the adaptation of health practices for current circumstances of a remote workforce. This training for service providers across a variety of disciplines provides an interactive and engaging look at remote/telehealth services for consumers of mental health services. Participants explore some common barriers for effective services and numerous techniques, strategies, and practices that can facilitate engagement and treatment. Pandemic resiliency strategies will review ways to support high needs clients, online service fatigue, and complex multidisciplinary team dynamics. |
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1.) Describe various clinical team-based care considerations that can be utilized continuously in telehealth.
2.) Discuss at least 3 specific best practices for providing telehealth services to clients.
3.) Identify 4 common barriers for client engagement in services delivered through a telehealth platform.
4.) Practice 2 creative techniques for therapeutic and collaborative engagement that can be integrated into our work.
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Cinthya Chin Herrera, PsyD, Director of Clinical & Community Training for Westcoast Children's Clinic. |
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To receive CE credit: Sign in and out, and include your license number (LMFT, LCSW…Etc.) on the sign-in sheet. CE Certificates can be downloaded and printed from your A Better Way account 10 days post course. Participants must attend entire course to receive CE Credits. CPA and CAMFT Accredited: A Better Way is approved by the California Association of Marriage and Family Therapists (CAMFT) to sponsor Continuing Education for LCSW, LMFT, LPCC, LEP (62361) and the California Psychological Association (CPA) to sponsor Continuing Education for PhD, PsyD (ABE010). The California Board of Behavioral Sciences (BBS) recognizes CAMFT and CPA Continuing Education credit for license renewal. A Better Way maintains responsibility for our programs/courses and their content. Not all courses provide CE credit. Select courses only provide doctorate level CE credit. Contact the training department for details on a specific course. |
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Training Cancellation Policy |
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There is currently no charge for trainings for eligible participants. If a course must be cancelled, the course instructor and registrants are notified via phone and/or email no later than one week in advance. In the event that an instructor has an emergency and must cancel a course with less than a week notice, we will notify participants immediately via email and include information regarding a rescheduled date. We request email notification 48 hours in advance of training date from participants whom cannot attend a course. |
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Training Grievance Policy |
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A participant has the right to seek support for a dispute or disagreement through A Better Way’s policies for filing complaints/grievances for visitors and employees. Participants may use available informal means to have decisions reconsidered before filing a formal complaint/grievance. No retaliation of any kind shall be taken against a participant for filing a complaint/grievance. In an effort to provide the highest quality services to participants in our trainings, you are encouraged to report immediately any concerns regarding your training to the Training Director who will provide the complaint form. All participant complaints/grievances should be in writing to: |Training Director | A Better Way Training Department | 3200 Adeline Street | Berkeley, Ca 94703; Or by email to trainings@abetterwayinc.net. Once a complaint or grievance has been submitted, a response can be expected no later than ten (10) business days. Upon receipt, the Training Director will conduct a formal review of the complaint/grievance and will attempt a timely resolution. If no resolution is forthcoming, or the problem is not satisfactorily resolved, the participant may direct any complaint/grievance to the Director of Administration.
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A Better Way will make reasonable efforts during the training to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) and applicable statutes. To request an accommodation due to a disability/medical condition during this training, please contact the Training Department (listed on the training announcement) no later than three weeks before the training unless otherwise arranged with training department. The training department meets all applicable local, state, and federal standards, including the Americans with Disabilities Act of 1990 (ADA), 42 U.S.C. §§ 12101-12213 (2008). |
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By registering for our training, you are consenting to protect the confidentiality of our clients. Further, as an attendee you must abide by Private Health Information(PHI) and HIPAA guidelines/laws as it pertains to the to our program participants, and to not disclose participants’ identities or information to any outside entities. We thank you for training with us, and honoring this ethical and legal practice in ensuring the safety of participants’ right to privacy. |
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A Better Way Training Department and contracted instructors do not discriminate against any individual or group with respect to any service, program or activity based on gender, race, creed, national origin, sexual orientation, religion, age, or other prohibited basis. Attendees are not required to adhere to any particular religion or creed in order to participate in training. No single modality of treatment is promoted or advocated for that is discriminatory or likely to harm clients based upon current accepted standards of practice. |
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Please contact us with any training needs! |
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With gratitude,
Training Department
A Better Way, Inc.
3200 Adeline Street | Berkeley, CA 94703 | Phone: 510-601-0203 | Fax: 510-601-4002
This A Better Way, Inc. training is sponsored in partnership with Alameda County Behavioral Health Care Services.
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