Akixi provides comprehensive call management and analytics to over 4,000 client sites globally. From basic call logging to complete contact centre services, we have a range of products to suit companies of all sizes. Our portfolio provides maximum scope to tailor our service to customers' exact needs, offering a choice of over 300 sets of historic and real time statistics, brought to life with easy-to-assimilate charts, wallboards and reports.
The Akixi service can be accessed, managed and customised through a dedicated client portal via a desktop browser. You can also view wallboards and control ACD agent status on the Akixi mobile app, giving you the flexibility to manage operations from any location.
Having built trusted partnerships with some of the world's leading B2B telecoms providers, all sales are conducted through our network of over 300 resellers.
Our reasons for joining the CCA include the following:
* To increase engagement with the BroadSoft community
* To promote the Akixi brand to the wider IT service provider market
* To benefit from the connections and brand exposure that the CCA offers